6 Best Field Service Time Tracking Apps

The 6 Best Field Service Time Tracking Softwares of 2024

1. Connecteam — Best all-in-one field service time tracking software
   

   Available on

   • Web
   • iOS
   • Android

   Start for free

   

   Connecteam is a comprehensive employee management platform that caters well to field service time tracking and management needs. It offers real-time GPS location tracking, geofencing tools, automated timesheets, and more—making it stand apart from its competitors. 

   Let’s dive into its best features.

   

   GPS-enabled mobile time clock for accurate, on-the-go tracking

   Connecteam’s built-in employee time clock turns any mobile device into a time tracker. Your employees can clock in and out from any location with a touch of their device. 

   Connecteam will track workers’ time automatically down to the second, and employees can categorize their time entries by job, client, location, project, and more. Plus, even when a worker’s device dies or loses Wi-Fi connection, Connecteam will continue recording their time.

   The time clock also has real-time GPS tracking functionality. It logs your workers’ punch-in and punch-out locations and lets you see your team’s real-time locations during working hours. You can also see a “breadcrumb trail” of where an employee went while on the clock. 

   

   Additionally, the geofencing tool lets you create virtual borders around job sites. You can restrict punch-in and out to these locations and set Connecteam to automatically clock workers out when they leave a geofence.

   Detailed reports and timesheets for streamlined payroll processing and better oversight

   Connecteam offers powerful reporting tools that let you view data on everything from employee productivity to time spent on projects to overtime hours in a certain pay period. Customize your reports based on specific jobs, locations, or clients, and Connecteam will generate them in seconds.

   Reports also include timesheets with billable and non-billable hours. Connecteam takes your employees’ time entries and automatically creates digital timesheets, offering a clear view of worked hours and an easy way to spot potential errors. You and your team members can review timesheets before they’re sent off for payroll. 

   You can export all reports—including timesheets—in PDF or Excel formats. Use timesheets with your payroll provider or one of Connecteam’s direct payroll integrations for smooth processing. Connecteam integrates with Gusto, QuickBooks Online, Paychex and Xero.

   Tools for stress-free breaks, overtime, and time off management

   Connecteam puts the power back in your hands by enabling you to create custom rules for breaks and overtime.

   You can let employees take breaks as needed, require them to submit break requests, or send them automated reminders when they need to go on break during a shift. You’ll also receive alerts whenever an employee fails to go on break. 

   For stress-free overtime management, Connecteam will automatically notify you when an employee is about to approach unscheduled overtime. You can instantly reject or approve the overtime based on your company’s policies and the amount of overtime the employee has logged. You can even set customizations like daily time limits, auto-clock outs, and overtime pay rates.

   

   Connecteam offers time off management tools as well. Employees can submit time off requests independently, and you can view all requests through your central admin dashboard. Approve or deny requests in seconds, and include notes on any requests you don’t approve. 

   Also, you can use automation to calculate paid time off (PTO) quickly, easily view workers’ PTO balances, and create custom time off policies using Connecteam’s policy templates or by uploading your own.  

   Task management tools to stay organized and efficient

   Connecteam’s task management tools help you keep tasks organized and monitor project progress. You can create and assign one-time or recurring tasks to team members with detailed descriptions, subtasks, images, files, and due dates. 

   You can also customize digital forms and checklists—such as safety checklists—and add them to shifts. This way, employees know the proper order of tasks so they stay safe and productive.

   As a manager, you have complete oversight of your employees’ tasks and workflows. You can monitor task progress in real time, request status updates from workers, and send automated notifications reminding employees to complete tasks. Connecteam will also alert you when tasks are completed or exceed their deadlines.

   Secure team chat for seamless communication

   Connecteam’s in-app chat makes it simple to keep in touch with your team at any time of the day. You can chat in one-on-one or group chats and share images, files, videos, audio notes, and checklists within each message. 

   Managers like you have admin privileges within the chat, meaning you can monitor all conversations and remove any inappropriate content. You can also set custom user permissions so only the right team members access certain chats. 

   Additionally, Connecteam will notify you and your team members when you receive new messages. But you can mute conversations at any time to avoid distractions.

   

   All chat data is backed up to Connecteam’s secure private cloud, and no users can download or export any chat messages or attachments.

   Scheduling, shift attachments, and more

   Connecteam also has scheduling tools for quick and easy planning. Use templates, set common shifts to recur, and automatically schedule employees based on preferences, qualifications, or availability. The drag-and-drop editor makes it simple to adjust schedules on the fly, and you’ll receive smart alerts flagging potential scheduling conflicts before you publish them. 

   The software also lets you add attachments to each shift—like notes, photos, equipment used, and mileage covered. This information can help provide context to time entries and help you maintain accurate records as required by law.

   But these features aren’t all that Connecteam provides. There are many other tools included in our all-in-one platform. You can access features for event management, rewards and recognition, employee training and onboarding, document management, and more. 

   Connecteam also offers a free for life plan – Try Connecteam here!

   Key Features

   • One-touch clock-in and out

   • Automated timesheets

   • Break and overtime management

   • Time off management tools

   • Direct payroll integrations

   • In-app chat for seamless communication

   Pros

   • Mobile app for Android and iOS devices

   • Free for small teams, affordable for all businesses

   • All-in-one work management tool

   Cons

   • Needs internet or wifi access to work

   Pricing

   Free-for-life plan availablePremium plans start at $29/month for 30 users

   14-day free trial, no credit card required

   Start your free trial
2. 

   FieldAware — Good for comprehensive field service management
   

   Available on

   • Web
   • iOS
   • Android

   

   FieldAware is a cloud-based tool that allows businesses to manage their field teams, schedules, and work orders. It consists of 2 core applications: the web application and the mobile application. 

   The web application automates administration, work order management, scheduling, dispatch, inventory, asset management, and the execution of work in the field. The mobile application allows field personnel to create quotes or work orders, update the status of work orders, and invoice customers. It also features route planning and allows customers to sign off on the job directly on the device.

   Besides the core applications, FieldAware offers additional modules for enhanced data collection, workflow capabilities, customer portals, business intelligence and analytics, workforce management, route optimization, and inventory integration. FieldAware also integrates with multiple types of enterprise software solutions.

   Learn more about FieldAware

   Key Features

   • Mobile app for technicians
   • Scheduling and dispatch tools
   • Work order management
   • Real-time tracking capabilities

   Pros

   • Comprehensive time tracking
   • Integration with other field service management tools

   Cons

   • Learning curve for managers and technicians
   • More expensive than other solutions

   Pricing

   Pricing is not publicly available Trial: No Free Plan: No

3. 

   Buddy Punch — Good for avoiding time theft
   

   Available on

   • Web
   • iOS
   • Android

   

   Buddy Punch is an employee monitoring and time-tracking application. It provides verification solutions, including biometric tools like face ID recognition, to prevent time theft and buddy punching. The app also includes geofencing and a GPS-enabled time clock. 

   Managers can sync Buddy Punch’s online timesheets with third-party payroll solutions. The app also offers time off management features. However, Buddy Punch lacks several tools that make managing remote teams easier. There are no in-app communication tools or task management features, for example. 

   Buddy Punch can be a good choice for managers looking only for time and attendance management tools. But other software options on our list have more comprehensive features.

   Learn more about Buddy Punch

   Key Features

   • Time tracking
   • GPS and geofencing functionality
   • Time off management
   • Reporting dashboard

   Pros

   • Offers biometric facial recognition
   • Supports third-party integrations

   Cons

   • No communication tools
   • Lacks task management features

   Pricing

   Starts at $2.99/user/month + $19 base fee/month Trial: Yes Free Plan: No

4. 

   Timecamp — Good for automatic time tracking and project management
   

   Available on

   • Web
   • iOS
   • Android

   

   Timecamp is a time-tracking software solution primarily designed for project-based businesses. The smartphone app makes the automatic time tracking system easily accessible for field service staff. Timecamp also offers invoicing tools, making it a decent choice for freelancers and independent contractors. In addition, it offers integrations with popular work management tools like Asana and Monday.com.

   Beyond time tracking, Timecamp incorporates additional features like productivity tracking, time-off management, and overtime tracking. However, features like invoicing, timesheet approvals, and billable rates are reserved for the most expensive plan, which costs $7.99 per user, per month. This can quickly add up for larger teams.

   Learn more about Timecamp

   Key Features

   • Automatic timesheet completion
   • Facial recognition software
   • Time-off management
   • GPS time tracking

   Pros

   • Comprehensive reporting options
   • Integrates with Monday.com, Trello, and Asana

   Cons

   • Relatively expensive
   • No built-in communication tools

   Pricing

   Starts at $2.99/user/month Trial: Yes Free Plan: Yes

5. 

   Harvest — Good for service businesses with diverse project tracking needs

   Available on

   • Web
   • iOS
   • Android
   • Windows
   • Mac

   

   Harvest is a time-tracking and team management tool suited to service professionals such as plumbers or electricians. Its primary feature tracks time spent on tasks or projects through a simple tap or click. This simplicity extends to its reporting suite. Managers can visualize project hours, budgets, and employee utilization.

   Harvest also allows managers to create invoices based on hours worked, which can be useful for billing clients per project hour. However, it doesn’t offer the ability to track remote workers with GPS.

   Additionally, Harvest provides various integrations with project management software like Asana, payment processors like PayPal, and automated workflow platforms such as Zapier and IFTTT.

   Learn more about Harvest

   Key Features

   • One-click time tracking
   • Customizable reporting tools
   • Expense tracking
   • Range of integrations

   Pros

   • Users can track time across devices
   • Can export data to Excel

   Cons

   • Single wage rate per project
   • No GPS functionality

   Pricing

   $10.8/user/month Trial: Yes — 30-day Free Plan: Yes — Up to 1 seat & 2 projects

6. 

   Clockify — Good for break time management
   

   Available on

   • Web
   • iOS
   • Android
   • Windows
   • Mac

   

   Clockify is a time-tracking software solution that aims to simplify logging work hours. It has some basic features for tracking field staff, such as GPS tracking so managers can see where their employees are.

   One of Clockify’s distinctive features is how it handles break time. The software uses a Pomodoro timer, prompting employees to take breaks at regular intervals. Clockify also allows users to track non-billable hours spent on breaks. This feature helps businesses comply with labor laws. 

   However, for larger teams requiring advanced features like client invoicing and budget tracking, Clockify can become expensive. GPS tracking is only available on the Pro plan ($9.99 per user, per month) or higher.

   Learn more about Clockify

   Key Features

   • Project and template creation for simplified tracking
   • Pomodoro timer for breaks
   • Non-billable hour tracking
   • Timesheet lockdown feature for supervisors

   Pros

   • User-friendly interface
   • Extensive software integrations

   Cons

   • Can be costly for larger businesses
   • Lacks features to prevent time theft

   Pricing

   Starts at $3.99/user/month Trial: Yes — For PRO features Free Plan: Yes