Login verification and text messages provider
Subprocessors
Connecteam's sub-processors are industry-leading companies. We work with sub-processors in order to provide our customers with an excellent product and great customer experience while keeping accounts' data safe and secure.
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SMS
Login verification and text messages provider
Primary Location: United States
Data Transfer Mechanism: Standard Contractual Clauses
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SMS
Part of our cloud infrastructure. Additionally, we have expanded the scope of services to include Azure OpenAI services.
Primary Location: Primary — Netherlands, Backup — Ireland, OpenAI — Sweden Central
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Cloud Infrastructure, AI Features
Part of our cloud infrastructure. Servers are located in Germany
Primary Location: Germany
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Cloud Infrastructure
Part of our cloud infrastructure (via Firebase). Additionally, we have expanded the scope of Google services to include Gemini for generative AI services.
Primary Location: United States
Data Transfer Mechanism: Standard Contractual Clauses
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Cloud Infrastructure, AI Features
We use Cloudflare for web application security and performance (CDN)
Primary Location: United States
Data Transfer Mechanism: Standard Contractual Clauses
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Network Services
We use Tango to provide gift cards
Primary Location: United States
Data Transfer Mechanism: Standard Contractual Clauses
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Gift Cards
We use IMG.LY to enable HR and Communications Users to edit videos
Primary Location: Germany
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Video editing
Subsidiaries and Support Services Providers
The following are the locations of the provision of the service by Mobilesson Ltd. (“Connecteam”), its subsidiaries and its third-party support service providers.
Third-party customer support service providers will only serve as a sub-processor in cases where access to customer data is required for customers’ requests for the provision of support and services.
| Connecteam Entities and Third-party Service Providers | Location | |
| Connecteam Entities | Connecteam Inc. | United States |
| Connecteam AUS Pty Ltd | Australia | |
| Support Service Providers | Alliance Technology Solutions Pte. Ltd. | Philippines |
| TELUS International Services Limited | Guatemala | |