One place for all company know-how

A digital library for useful information and resources that staff can access anytime, anywhere

  • No credit card needed
  • Best ease of use
  • GDPR Aligned
  • ISO 27001
  • SOC 2 certified
Connecteam's knowledge base interface desktop and mobile

Trusted by Over 36,000 Companies Worldwide

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Learn about our knowledge base in 2 minutes

Accelerate productivity everywhere

  • Easily create, organize, and find information
  • Quickly update with drag & drop editing
  • Share specific information using in-app shortcuts
  • Save time and instantly find docs through search

Keep business assets safe

  • Files are not stored on personal devices
  • Prevent former employees from retaining data
  • Protect sensitive content with permission controls
  • Assign varied levels of access to different admins

Centralized knowledge, simplified access

Store, manage, and share information, all in one place

Maintain control and compliance

  • Track file views to ensure accountability
  • Guarantee everyone has access to the same files
  • Limit file downloads & sharing to prevent data leaks
  • Group info by team, department, or branch to improve focus

A BIG deal for small businesses

Connecteam is 100% free for up to 10 users!

About the Connecteam Knowledge base feature

A knowledge base is a digital library of information about your product or service. It helps employees to quickly find answers to questions they might have without spending valuable time hunting down the right person to ask.

Yes. Everyone gets a 14-day free trial to use all of Connecteam’s knowledge base features. After the trial ends, you can opt for the free plan or subscribe to a premium plan to continue using all of Connecteam’s knowledge base features. 

Connecteam’s knowledge base acts as your digital library where you can store files accessible to your employees from anywhere. Connecteam’s knowledge base is easily searchable and always up to date. 

Types of data stored in Connecteam’s knowledge base: 

  • Manuals and guides
  • Instructional videos 
  • Client information and contracts 
  • Employee handbooks 
  • Catalogs and menus 
  • Equipment and inventory lists
  • So much more 

These files won’t slow down your employees’ devices since the files aren’t stored on the employees’ phones. Managers can ensure the information in the knowledge base is protected by limiting downloads and file sharing. 

If an employee leaves the company for any reason, they are no longer able to access the knowledge base, protecting the company from data leaks. 

Connecteam’s employee communication app with a built-in knowledge base is designed specifically for non-desk teams of all industries and is the best way to instantly reach your entire workforce in real-time, no matter where they’re working. Ensure everyone can access important company documents whenever they need them by storing safety, training, and other materials right in the app. Use team chat to create 1:1 and group chats and the employee updates feed to share company announcements and employee recognition and rewards. With the employee directory, you can store everyone’s contact information so they’re easily reachable while on the clock. Easily create and share customizable surveys for real-time employee feedback and create and manage team events, all from one place.