A digital library for useful information and resources that staff can access anytime, anywhere
One place for all company know-how
Trusted by Over 36,000 Companies Worldwide
Learn about our knowledge base in 2 minutes
Accelerate productivity everywhere
- Easily create, organize, and find information
- Quickly update with drag & drop editing
- Share specific information using in-app shortcuts
- Save time and instantly find docs through search
Keep business assets safe
- Files are not stored on personal devices
- Prevent former employees from retaining data
- Protect sensitive content with permission controls
- Assign varied levels of access to different admins
Centralized knowledge, simplified access
Maintain control and compliance
- Track file views to ensure accountability
- Guarantee everyone has access to the same files
- Limit file downloads & sharing to prevent data leaks
- Group info by team, department, or branch to improve focus
A BIG deal for small businesses
Connecteam is 100% free for up to 10 users!
About the Connecteam Knowledge base feature
A knowledge base is a digital library of information about your product or service. It helps employees to quickly find answers to questions they might have without spending valuable time hunting down the right person to ask.
Yes. Everyone gets a 14-day free trial to use all of Connecteam’s knowledge base features. After the trial ends, you can opt for the free plan or subscribe to a premium plan to continue using all of Connecteam’s knowledge base features.
Connecteam’s knowledge base acts as your digital library where you can store files accessible to your employees from anywhere. Connecteam’s knowledge base is easily searchable and always up to date.
Types of data stored in Connecteam’s knowledge base:
- Manuals and guides
- Instructional videos
- Client information and contracts
- Employee handbooks
- Catalogs and menus
- Equipment and inventory lists
- So much more
These files won’t slow down your employees’ devices since the files aren’t stored on the employees’ phones. Managers can ensure the information in the knowledge base is protected by limiting downloads and file sharing.
If an employee leaves the company for any reason, they are no longer able to access the knowledge base, protecting the company from data leaks.
Connecteam’s employee knowledge base app is a great and easy way to organize, manage, and share all up-to-date company and work-related information and resources with your non-desk team in a centralized location. With the employee knowledge base app, your staff knows exactly where to quickly find and access all the information needed to perform at their very best, whether it’s company policies, manuals, or training materials. On top of that, you can ensure everyone is aligned and up-to-date by monitoring and recording which users viewed each relevant document and when as a knowledge base system admin. Connecteam’s employee knowledge base app further provides a safe solution, allowing you to secure your work with encrypted storage and backup. Overall, this mobile-first knowledge base system puts all important documents and information at your employees’ fingertips from anywhere and anytime, making knowledge sharing and file sharing with your frontline teams easier than ever.