Managing field services made easy
Empower your field service business with the best field service app, ensuring your team consistently delivers top-quality and timely service.
We help field service businesses keep their staff engaged, connected, and aligned
Deliver reliable and timely services
- Ensure staff is at the right place and on time with GPS time tracking
- Monitor each employee’s live location and assign sudden jobs on the go
- Automatically log hours onto digital timesheets ready for payroll and billing
- Have a clear overview of technician utilization and time-to-completion
Schedule and dispatch within minutes
- Build work schedules for your team to access on their mobile phones
- Add work order information, such as location and tasks, so your techs can get right to it
- Easily manage availability, shift swaps, or last-minute changes
- Boost first-time fix rates with checklists and service ticket information for each job
Using an Employee Management App in Numbers:
Faster response times
Increase in first-time fix rate
Increase in customer satisfaction
Get it done right with digital workflows
- Assign tasks to individuals or teams and track live progress
- Share digital reports, forms, and checklists for techs to fill out, add images to, and sign
- Gather valuables insights straight from the field to ensure top service
- Improve quality control and consistency with on-the-go access to guidelines and policies
Keep your field teams connected
- Instantly communicate with staff via chat and see who read your messages
- Share links, files, images, and shortcuts to in-app assets
- Have techs contact clients via the app without saving their information
- Add contact notes to make employees aware of client contact preferences
A BIG deal for small businesses
Connecteam is 100% free for up to 10 users!
Explore field service business best practices
Whether you’re in the office or in the field, Connecteam’s field service business app gives you all the tools you need to grow and manage your business at your fingertips. With most of your employees constantly on the move and without access to computers or a company email, Connecteam’s field service app allows you to keep everyone on the same page with multiple communication channels. Scheduling shifts and dispatching jobs is easy to do with Connecteam’s field service scheduling software. Enhance daily operations and tasks with our digital checklists, forms, and reports. Boost employee engagement, retention, morale, and lower turnover with Connecteam’s field service management software, from feedback surveys to private or group chat, a suggestion box and so much more. Save time, streamline daily operations, enhance professional skills, keep track of hours and so much more can be easily done with Connecteam’s field service app. Start for free today!