The 12 Best Team Communication Apps in 2022

HR Management
Denis Yankovsky April 18, 2022 13 min read

The right mobile app with chat features and the ability to share company updates is an integral part of any business’s success. Let’s take a look at some of the best team communication apps to bring your entire workforce together.

Best team communication apps

Quick Guide

    Ask yourself honestly: how well is your team really communicating? 

    Maybe your employees are overwhelmed with work-related messages and phone calls (outside of work hours). Or someone sent a hurtful message to a fellow employee and you have no way of deleting it. Then there are those employees who just don’t seem particularly engaged at work.

    These are just some of the communication problems that your employees may be facing on a daily basis. But thankfully, there are team communication apps out there that are bound to make these issues a thing of the past.

    Between the seemingly thousands of different communication channels, hybrid working and general, ongoing impacts of the COVID-19 pandemic, team communication apps are more important than ever.

    Our Top Picks

    1. Connecteam: Best all-in-one team communication app
    2. Troop Messenger: Best for secure communication
    3. Chanty: Best for project and task management

    The #1 Team Communication App for Your Business

    What to Look For in the Best Team Communication Apps

    There are a few things to look for when identifying the best team communication apps:

    • Ease of use: Employees need an app that doesn’t waste their time, isn’t too complicated and has a visually pleasing user interface.
    • Multiple modes of communication: There are many different kinds of workplace communication out there, such as instant messaging, video conferencing, employee alerts, and intranets. The more of these communication modes your team communication app includes, the easier it will be to collaborate.
    • Group capabilities: You need a solution that makes it easy to organize conversations into groups. This allows teams to break discussions down by topic, event, project, and more.
    • Administrative features: Group communication apps should allow managers to easily manage teams, control data, and remove users from the app (including their data) if necessary.
    • Workflow integrations: Instead of switching from one platform to the next – integrations to content management apps, payroll systems, and field management systems make workflows more streamlined.

    The 12 Best Team Communication Apps of 2022

     

    Connecteam wins our best team communication app prize, as the all-in-one management platform, purpose-built for the deskless workforce. 

    With over 20,000 companies (and growing!) using it daily to streamline their internal communication, and daily operations, you know you’re in good hands. Not only is it Capterra’s 2021’s top pick for ease of use and value for money, but it’s the tool that deskless and remote companies swear by for taking their internal communication to the next level: both to get things done, and for employee engagement.  

    Chat Your Way

    The employee chat feature allows everything to remain in one platform, away from pesky private chat app distractions (such as WhatsApp!); secured and designed for your every business need: allow your employees to chat between themselves, or send messages directly to you (and vice versa).

    Directory for Direct Communication

    Enjoy the employee directory, allowing your employees to easily make a phone call, send an email, or start a private chat conversation without even needing to fiddle around trying to find the right contact on their phone, and potentially getting distracted by personal messages in the process.

    Measure and Track Employee Engagement

    Easily reach every employee, no matter where they are…deploy updates (and check who’s read them….or not, then send a reminder to check their updates). For two-way communication, get as much feedback as you can via surveys, anonymous suggestion box, and live polls. 

    A Work-Related Social Feed

    Give some well-timed employee recognition, and distribute engaging content to promote interaction, with an interface your employees will know and love from their other social profiles. 

    Connecteam’s employee communication app is the all-in-one platform for connected chat, making it easy to chat with anyone else in the company. Your employees will love the easy way they can interact and share files, gifs, locations, and videos; upper management will love the security that comes included: firing an employee and deleting them from the app deletes all their data with nothing automatically downloaded on their device. 

    For Whom?

    Connecteam is our top pick for people who long for effective communication: Business owners, HR professionals, operations managers, administrative staff and beyond, whether you’re working with deskless teams, remote employees, frontline employees or otherwise. 

    Key Features

    In-app chat

    Employee directory

    Social feed

    Surveys

    Suggestion box

    Live polls

    Events announcement and registration

    Direct channels to HR / senior leadership

    Wellness and benefits

    Pros & Cons

    Designed for the mobile workforce

    Capterra’s 2021 award-winning for ease-of-use and value-for-money

    Great customer support

    A true all-in-one solution

    Support multiple languages

    Affordable

    Users can’t access chat features from desktop

    Pricing

    Pricing starts at just $39/month for up to 50 users; additional seats available for extra payment per seat.

    Free trial: 14-day

    Free-forever plan: Yes

    See Why Connecteam Is The Best Team App

    Reach every single member in your team, with fun, dedicated, and measurable communication

    Troop Messenger

    Troop Messenger brings your team together in order to collaborate and interact with one interface with one-on-one conversations, voice-video calls, screen sharing, audio messaging, group conversations, and so on. Additionally, your employees will be able to share files, filter content, and ‘favorite’ messages and files. Intra-corporate or government teams rely on Troop Messenger because of this app’s impressive security features and large storage size.

    Key Features

    One-on-one or group conversations

    Screen-sharing

    Video calls

    Desktop app

    Pros & Cons

    File sharing available

    Push notifications

    Audio messaging

    Company directory

    Very pricey

    Pricing

    Starts from $2.50/month/user

    30 days

    No

    Chanty

    Coming in at our third spot is Chanty, an AI-based team chat app that provides chat, audio, and video calls and screen sharing. Additionally, it allows for some light project management and can turn messages into tasks. It’s simple, quick and easy – which can be both a blessing and a curse, when it comes to team communication apps! Chanty can integrate with Google Drive, Trello, Dropbox, and Github, among others. We like it as it holds everything in one place from organized tasks, conversations, pinned messages, and all content shared, but we also would prefer our group communication apps to do just a little more than this. Chanty is available on iOS, Android, Windows, macOS, and Web.

    Key Features

    Chat

    Audio and video calls

    Screen sharing

    Pinned content

    Pros & Cons

    Useful communication features

    Video calls included

    Great quality screen sharing

    Lacking important features

    Pricing

    From $3/user/month

    Free trial: no

    Free-forever plan: for teams with up to 10 members

    slack software

    Slack is one of the world’s best communication apps, used and loved by hi-tech companies worldwide. It has an intuitive interface, loads of solid integration capabilities (the Slack App Directory has over 1,500 apps it can integrate with, including other employee communication apps and project management tools such as Trello, Asana, Zoom, Polly, and many more). Sounds good? It is…with a catch! To invite an employee to join group communication apps like Slack, you need employees to have an email address.

    Key Features:

    One-on-one and group chat

    Individual and team audio calls

    Video conferencing

    Drag-and-drop PDFs, images, videos

    Pros & Cons

    Loads of integrations

    Really intuitive interface

    Widely popular

    Need a work email address

    Pricing

    From $6.67 per user/month

    Free trial: yes

    Free-forever plan: yes, up to 5GB of file storage

    Microsoft Teams

    The Microsoft Teams app is one of our favorite employee communication apps…with a small caveat. It allows you to chat in groups, meet, call, video conference, and collaborate with your team, regardless of your location. A solid example of team communication apps done right, Teams also allows you to access, share, and edit Word docs, PowerPoint, and Excel files. You can easily use Teams on desktop or mobile devices. What we liked less was how clunky the interface is, and for the price, we’d expect more from our group communication apps.

    Key Features

    Online meetings

    Individual and team audio calls

    Video conferencing

    Screen sharing

    Pros & Cons

    Widely popular

    Excellent video quality

    Free version available

    Users need activated Microsoft subscription

    Pricing

    From $4 per user/month or $12.50 per user/month for up to 300 users

    Free trial: yes

    Free-forever plan: Yes, with a Microsoft subscription

    Rocket Chat

    Rocket.Chat is yet another one of many great group communication apps for business, or “communication hub”, as it calls itself. This app is designed to communicate and collaborate with your team, share files, chat in real-time, or switch to video/audio conferencing. This is one of those employee communication apps that also offers complete access to the source code, so you can fully customize, extend, or add new functionality to meet your requirements.

    Key Features

    Real-time or asynchronous team chat

    Audio and video calls

    Screen sharing

    Share files

    Pros & Cons

    Very intuitive to use

    Fast file sharing

    Source code accessible

    Lacks a few important features

    Pricing

    From $3 per user/month

    Free trial: yes, 14 days

    Free-forever plan: yes

    Hangouts Chat

    Google Meet, formerly Hangouts, was developed as one of the ultimate employee communication apps, for team members to initiate and engage in different communication channel types without much effort. Direct messaging, group messaging, HD group conferencing and voice calls, screen sharing options, supports multiple computing devices, and custom administrative control options are a few features on Hangouts. We find it a little flat as group communication apps go, but we also recognize that for simple, quick communication on the go, it’s a good start.

    Key Features

    Part of Google G Suite

    Google Chrome desktop extension

    Messaging, Voice and Video Calls

    Virtual rooms

    Pros & Cons

    Pricing per user

    Excellent G-Suite integration

    Desktop extension available

    No free option

    Pricing

    From $7.99 per user/month

    Free trial: yes, 14 days

    Free-forever plan: yes, for G-Suite users

    Facebook Workplace

    Facebook’s answer to the “team communication apps” market. Just like Slack this service charges on a monthly, per-user basis and offers everything from video conferencing to workflow structuring. Just like Slack, it is mainly targeted for remote and global teams, consisting of professional, managerial, or technical occupations like software developers or data journalists. One of the most effective employee communication apps around.

    Key Features

    Familiar Facebook interface

    Easy for new members to join

    Groups, Chat, Rooms, and Live video

    Third-party storage services integrations

    Pros & Cons

    Familiar interface

    Range of communication options

    Pricing per user

    No dedicated enterprise features

    Pricing

    $3 per user/month

    Free trial: yes, for 30-days

    Free-forever plan: No

    Flowdock Workplace

    Flowdock by CA Technologies is one of those employee communication apps that connects teammates through remote chat that can be categorized and sorted according to topics, locations, and timezones. Flowdock app brings all of your conversations, work items, and tools into one place to help you prioritize work, solve communication problems, search and organize across teams, locations, and timezones.

    Key Features

    File sharing

    Discussion threads

    Real-time chat

    Search

    Pricing

    from $3 per user/month

    Free trial: yes, 30 days

    Free-forever plan: yes, for up to 5 users

    Flock software

    Flock is popular as it allows for team messaging, project management, and more. It organizes all your conversations, creates channels for discussions and meaningful conversations, and integrates with over 30 third-party apps. 

    It’s one of the best team communication apps to discuss projects, share ideas, and get work done in real-time. You can also add vendors as guests on Flock and specify the chats and channels they can access.

    Key Features

    File sharing

    Discussion threads

    Chat

    Video conferencing

    Pricing

    From $4.50 per user/month

    Free trial: yes, 30 days

    Free-forever plan: yes, for up to 20 users

    ProofHub app

    As employee communication apps go, ProofHub makes direct messaging and quick conversations with teams or clients much easier.Although ProofHub offers communication features, it was originally created as an online project management app that helps teams organize projects and get work done. With an orderly interface and emphasis on simplicity, ProofHub delivers all the basic tools you need to manage a project: the homepage for admins gives you an overview of all the work you need to track. It shows a summary of tasks and events assigned to you, as well as a list of all active projects in the account.

    Key Features

    Group chat

    Project-based discussion

    Workflows

    Project reports

    Pricing

    From a flat-fee of $45 per month

    Free trial: yes, 14 days

    Free-forever plan: No

    covno-app

    Convo is one of those group communication apps that enables secure, easy conversations between desk and non-desk workers. Available on web, desktop, iOS, and Android, Convo distills what is most effective in enterprise social networks, task manager, project management, and productivity apps to become one of the best communication apps for large, agile teams.

    Key Features

    Brainstorming

    Calendar management

    Discussion boards

    Task management

    Pricing

    From $6.67 per user/month

    Free trial: no

    Free-forever plan: yes, for up to 20 users

    Quick Comparison: The Best Team Communication Apps

    Reviews (Capterra star-rating)

    Pricing (for 50 users)

    Free Trial

    Free Plan

    4.8/5

    Starts at $39/mo for 50 users

    14-day

    Start Trial

    Yes, up to 50 users

    4.8/5

    $125 per month

    Yes

    No

    4.9/5

    $150 per month

    No

    Yes

    4.7/5

    $335.50 per month

    Yes

    Yes

    4.4/5

    $200 per month

    Yes

    Yes

    4.3/5

    $200 per month

    Yes

    Yes

    4.5/5

    Contact sales for pricing

    Yes

    Yes

    4.4/5

    $150 per month

    Yes

    No

    3.9/5

    $150 per month

    Yes

    Yes

    4.5/5

    $225 per month

    Yes

    Yes

    4.5/5

    $135 per month

    Yes

    No

    4.6/5

    $333.50 per mont

    No

    Yes

    Reviews (Capterra star-rating)

    4.8/5

    Pricing (for 50 users)

    Starts at $39/mo for 50 users

    Free Trial

    14-day

    Start Trial

    Free Plan

    Yes, up to 50 users

    Reviews (Capterra star-rating)

    4.8/5

    Pricing (for 50 users)

    $125 per month

    Free Trial

    Yes

    Free Plan

    No

    Reviews (Capterra star-rating)

    4.9/5

    Pricing (for 50 users)

    $150 per month

    Free Trial

    No

    Free Plan

    Yes

    Reviews (Capterra star-rating)

    4.7/5

    Pricing (for 50 users)

    $335.50 per month

    Free Trial

    Yes

    Free Plan

    Yes

    Reviews (Capterra star-rating)

    4.4/5

    Pricing (for 50 users)

    $200 per month

    Free Trial

    Yes

    Free Plan

    Yes

    Reviews (Capterra star-rating)

    4.3/5

    Pricing (for 50 users)

    $200 per month

    Free Trial

    Yes

    Free Plan

    Yes

    Reviews (Capterra star-rating)

    4.5/5

    Pricing (for 50 users)

    Contact sales for pricing

    Free Trial

    Yes

    Free Plan

    Yes

    Reviews (Capterra star-rating)

    4.4/5

    Pricing (for 50 users)

    $150 per month

    Free Trial

    Yes

    Free Plan

    No

    Reviews (Capterra star-rating)

    3.9/5

    Pricing (for 50 users)

    $150 per month

    Free Trial

    Yes

    Free Plan

    Yes

    Reviews (Capterra star-rating)

    4.5/5

    Pricing (for 50 users)

    $225 per month

    Free Trial

    Yes

    Free Plan

    Yes

    Reviews (Capterra star-rating)

    4.5/5

    Pricing (for 50 users)

    $135 per month

    Free Trial

    Yes

    Free Plan

    No

    Reviews (Capterra star-rating)

    4.6/5

    Pricing (for 50 users)

    $333.50 per mont

    Free Trial

    No

    Free Plan

    Yes

    What Are Team Communication Apps?

    Team communication apps are software solutions designed specifically to make it easier for team members to communicate and collaborate. This kind of software allows multiple people to communicate in a variety of ways – whether through 1:1 or group chats or text messaging. It also centralizes information, giving users a shared platform to share files and information with each other. Employee communication apps are also designed for users to work on projects together.

    How Do Team Communication Apps Work?

    Many group communication apps include similar features such as team chat messaging, the ability to send audio clips, and perform video conferencing. While there is an overlap of these features and some apps include some and not others, the most prevalent feature is undoubtedly the team chat

    The ability to message any other user in your shared network is absolutely integral to the team communication app experience. More often than not, users are also able to share different kinds of media via the chat feature. These can include videos, GIFs, images, files, audio recordings and emojis, amongst other things. 

    Another common feature in team communication apps is the ability to search for any other user via some kind of directory

    What Are the Benefits of Team Communication Apps?

    There are many reasons why using a team communication app is incredibly beneficial for your business. These include:

    • Keeping all employees on the same page: it seems obvious, but boosted communication is one of the main bi-products of using a team communication app. If you have a digital solution to share ideas, information, and documents, while also tracking the progress of projects, communication issues will be minimized considerably.
    • Employees are more engaged: Bringing employees closer together digitally is bound to boost employee engagement. It becomes much easier to reach out to anyone in the company and makes all users feel a part of something greater than them.
    • Employees become more accountable: With the best communication apps, managers can track progress more easily of their employees. As there is more transparency across the board and employees are easier to reach, they are going to be more responsible in the process.  
    • Workflows become more streamlined: Instead of having to wait for team members to call you or visit your office to inform you that a task is complete, they can simply assign it to you digitally, meaning there is less lag-time between decision-making.

    How Much Do Team Communication Apps Cost? 

    Depending on their features and capabilities, the best team communication apps can vary drastically in price. For example, some solutions like Flowdock and Workplace from Facebook each start at $3 per user/month. However, other options like Convo are more expensive, starting from $6.67 per user/month.

    Bear in mind though that most of the apps on this list include free trials of varying time periods. This allows potential users to figure out which solutions are best suited for their business’s needs.

    In Connecteam’s free trial, your first 50 employees can receive company updates and engaging posts, as well as communicate via the team chat, locate contacts through the directory, supply feedback via surveys, and access knowledge bases, all from their mobile devices.

    If you choose to upgrade to the Basic plan ($39/month), then you’ll receive a much more advanced range of sub-features and add-ons. Otherwise, you can simply stick to the free plan.

    Frequently Asked Questions on Team Communication Apps

    Why are apps good for team communication?

    Mobile apps, especially ones that are designed to streamline communication in the workplace, provide employees with quick access to important information and digital work-based tools. The features that group communication apps possess tackle to eliminate needless back and forth between employees and managers, while also ensuring all employees are aligned and engaged.

    Why is team communication important?

    When teams can communicate in an effective manner with each other, they can collaborate while wasting less time in the process. Other benefits of effective team communication include better project execution, a rise in the quality of ideas being generated, and a boost in team morale.

    What are the best team communication apps?

    We believe that the aforementioned apps on this list are the very best communication apps on the market. Though if we could pick one, it would have to be Connecteam. This is because of its incredibly simple user interface, making workplace communication more engaging than ever before.

    The Bottom Line On The Best Team Communication App

    Team communication apps are slowly but surely becoming a go-to solution for improving employee communication across the spectrum, from small businesses to massive enterprises, and spanning every industry. And it’s only natural: not only does it create a well-organized workflow, but it also helps to keep employees engaged and loyal — hence productive. And when you’re dealing with remote employees, there’s no other way to effectively manage them without such an app. The question is, just which one of these group communication apps on our list are you gonna choose?

    #1 Team Communication App

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