12 Best Team Communication Apps in 2020

Best team communication apps

With over two-thirds of employees working remotely, large teams, and disconnected departments, keeping everyone synced is a daunting task these days, especially during all this uncertainty that the COVID-19 pandemic brought us.

But there’s more to consider: apparently, the mind-boggling 80% of the world’s workforce today (at least) are so-called “deskless” or “mobile” employees, working on-the-go, regardless of the Coronavirus crisis.  It means they might not even have access to a work email as such, and definitely have no time for constant phone calls. All that leaves you no choice but to employ a mobile-friendly solution to keep everyone in your team on the same page.

Considering that the best communication apps are easy to use, offer functions to address key organizational needs, and can be quickly implemented, it’s no wonder more businesses are making the smart choice to communicate and engage with their employees via this dedicated and efficient channel. If you’re looking for further advice on how to go about choosing the right team communication app then our detailed guide can help, just click here.

Here’s the list of the best team communication apps in 2020.

 

12 Best Team Communication Apps in 2020

 

1. Connecteam 

employee communication app

 

The Best All-around Communication App for Remote Work, SMB, and Enterprise

Connecteam is definitely among the best team communication app, thanks to its robust features covering almost any team management need. Streamline communication, engage employees in interactions, limit knowledge losses, and improve all-around employee productivity with Connecteam’s communication app. 

This all-in-one app can help you to promote transparency, give feedback to engage employees, and bring all workplace conversations, collaboration, tasks, and tools in one place, in real-time:

  • Employee Recognition and Acknowledgment: celebrate new hires, personal milestones like anniversaries, create an employee spotlight, and allow employees to nominate peers for awards.
  • Employee Engagement with Announcements, Newsletters, and Updates: engage your employees by sharing frequent updates on business milestones like bringing new customers, smashing the goal or KPI set, etc. And also celebrate success stories from customers with letters, pictures, videos, a story, and more.
  • Surveys, Suggestion Box, and Live Polls: make decisions based on in-organizational surveys, launch a suggestion box to gain feedback and insights, and introduce an open-door policy so employees can directly approach HR or senior management.
  • Wellness & Benefits: provide all necessary information under one roof that employees can access whenever they need and allow your team to register for company events right from their mobile phone.
  • Work Chat or Fun Communication: use GIFs for interactive content, allow people to like and comment to be part of the discussion, or use a structured safe organizational environment with one-way announcements or content administration.
  • A Personal Touch: from senior leadership all the way down, you can share videos from the CEO to every last employee. This is an easy way for front line employees to approach senior management in a structured and control environment.
  • Employee Directory: a simple to use, and fully searchable work contact directory for all the needed information about colleagues. This allows employees to search for any work contact via pre-determined profile attributes so they can easily make a phone call, send an email, or start a private chat conversation, without the need to save contacts on their personal mobile device.

Price: Pricing starts at just $29/month for up to 200 users. Or you can sign up for the free for life plan! There is also a free 14-day trial.  

*if your organization have more than 200 employees, please reach the enterprise team here for a custom quote: Let’s talk

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2. Slack 

slack software

 

Slack is an enterprise communication and collaboration app that many hi-tech companies are daily using for their teams, thanks to its handy interface. Many know Slack for its amazing integration capabilities, the Slack App Directory has over 1,500 apps it can integrate with (Trello, Asana, Zoom, Polly, and many more), but to invite an employee to join Slack, you need an email address.

Slack features include:

  • One-on-one and group chat
  • Individual and team audio calls
  • Video conferencing
  • Drag-and-drop PDFs, images, videos 

Price: Slack has a few pricing options to choose from: free, Standard costs $6.67/month, and Plus $12.50/month.

 

3. Microsoft Teams

Microsoft Teams

 

Microsoft Teams app allows you to chat, meet, call, video conference, and collaborate with your team, regardless of your location. Teams communication app also allows you to access, share, and edit Word docs, PowerPoint, and Excel files. Use Teams on desktop or mobile devices. 

Microsoft Teams features include:

  • Online meetings
  • Individual and team audio calls
  • Video conferencing
  • Screen sharing
  • File sharing
  • Custom backgrounds
  • Instant messaging

Price: Pricing is similar to Slack – $5 per user/month or $12.50 per user/month for up to 300 users, both include an annual commitment. There is a free version but it does require all users to have a Microsoft account.

 

 

4. Troop Messenger

Troop Messenger

 

Troop Messenger communication app brings your team together in order to collaborate and interact with one interface with one-on-one conversations, voice-video calls, screen sharing, audio messaging, group conversations, and so on. Additionally, the user experience is enhanced with file sharing, a preview of files, filtering content, and making favorites. Intra-corporate or government teams rely on Troop Messenger because of this app’s impressive security features and large storage size.

Troop Messenger features include:

  • One-on-one or group conversations
  • Screen-sharing
  • Video-calls
  • Desktop app

Price: Pricing starts at $1/month/user or $5/month/user. There is a free 30-day trial available. 

 

 

5. Chanty

Chanty

 

Chanty is an AI-based chat app that provides chat, audio, and video calls and screen sharing. Additionally, it allows for some light project management and can turn messages into tasks. Chanty can integrate with Google Drive, Trello, Dropbox, and Github, among others. A fan favorite as it holds everything in one place from organized tasks, conversations, pinned messages, and all content shared. This solution is available on iOS, Android, Windows, macOS, and Web. 

Chanty features include:

  • Chat 
  • Audio and video calls
  • Screen sharing

Price: The business plan starts at $4/user/month and delivers additional features and unlimited members. The is also a free plan for teams with up to 10 members.

 

 

6. Rocket.Chat

Rocket Chat

 

Rocket.Chat is yet another high-tech communication app for business, or “communication hub”, as they call themselves. This app is designed to communicate and collaborate with your team, share files, chat in real-time, or switch to video/audio conferencing. This software also offers complete access to the source code, so you can fully customize, extend, or add new functionality to meet your requirements.

Rocket.Chat features include:

  • Real-time or asynchronous team chat 
  • Audio and video calls
  • Screen sharing
  • Share files
  • SSO

Price: Rocket.Chat pricing starts at $2.00 per month, per user. There is a free version for those who want to host the software themselves, and custom pricing for enterprise solutions. Rocket.Chat offers a 14-day free trial.

 

 

7. Hangouts

Hangouts Chat

 

Google developed Hangouts as a communication platform so users can initiate and engage in different communication channel types without much effort. Direct messaging, group messaging, HD group conferencing and voice calls, screen sharing options, supports multiple computing devices, and custom administrative control options are a few features on Hangouts.

Hangouts features include:

  • Part of Google G Suite
  • Uses the same Google account
  • Google Chrome desktop extension
  • Screen sharing
  • Messaging, Voice and Video Calls
  • Virtual rooms
  • Pricing per user
  • No free option to try

Price: Hangouts Chat is offered to G Suite customers at no additional cost. G Suite pricing starts at $6/user/month for Basic, $12/user/month for Business, and $25/user/month for Enterprise. There is also a free 14-day trial.

 

8. Facebook Workplace

Facebook Workplace

 

Facebook’s answer to the “team communication apps” market. Just like Slack this service charges on a monthly, per-user basis and offers everything from video conferencing to workflow structuring. Just like Slack, it is mainly targeted for remote and global teams, consisting of professional, managerial, or technical occupations like software developers or data journalists.

Facebook Workplace features include:

  • Familiar Facebook interface
  • Easy for new members to join
  • Groups, Chat, Rooms, and Live video
  • Third-party storage services integrations
  • No dedicated enterprise features
  • Free Premium version for Nonprofit organizations and educational institutions
  • Pricing per user

Price: There’s a free Essential plan available, while Advanced and Enterprise plans cost $4 and $8 respectively, priced per one user per month.

 

 

9. Flowdock

 

Flowdock by CA Technologies is a communication app that connects teammates through remote chat that can be categorized and sorted according to topics, locations, and timezones. Flowdock app brings all of your conversations, work items, and tools into one place to help you prioritize work, solve problems, search and organize across teams, locations, and timezones.

Flowdock features include:

  • File sharing
  • Discussion threads
  • Real-time Chat
  • Search
  • Video-conferencing

Price: Flowdock pricing starts at $3.00 per user, per month. There are also a free version (For teams of 5 or less, student use, or non-profits) and a free trial.

 

 

10. Flock

Flock software

 

Flock is popular as it allows for team messaging, project management, and more. It organizes all your conversations, creates channels for discussions and meaningful conversations, and integrates with over 30 third-party apps. 

This communication app makes it easy to discuss projects, share ideas, and get work done in real-time. You can also add vendors as guests on Flock and specify the chats and channels they can access.

Flock features include:

  • File sharing
  • Discussion threads
  • Real-time Chat
  • Search
  • Video-conferencing

Price: Pricing starts at $6/month/user. The Pro plan comes with a free 30-day trial otherwise there is a free plan as well. 

 

 

11. ProofHub

ProofHub app

 

ProofHub is an internal communication tool that makes direct messaging and quick conversations with teams or clients much easier.

Although ProofHub offers communication features, it was originally created as an online project management app that helps teams organize projects and get work done. With an orderly interface and emphasis on simplicity, ProofHub delivers all the basic tools you need to manage a project: the homepage for admins gives you an overview of all the work you need to track. It shows a summary of tasks and events assigned to you, as well as a list of all active projects in the account.

Flock features include:

  • Group chat
  • Quick discussions on projects
  • Workflows
  • Boards
  • Project reports 

Price:  ProofHub pricing starts at $50.00 per month. There is also a free version, available under individual requests. ProofHub offers a free trial.

 

 

12. Convo

covno-app

Convo is another team communication app that enables secure, easy conversations between desk and non-desk workers. Available on web, desktop, iOS, and Android, Convo distills what is most effective in enterprise social networks, task manager, project management, and productivity apps to become the best workplace collaboration software for large, agile teams.

Convo features include:

  • Brainstorming
  • Calendar Management
  • Contact Management
  • Content Management
  • Discussion Boards
  • Document Management
  • Project Management
  • Task Management
  • Video Conferencing

Price: Technically, Convo offers a free plan, but it’s limited to 20 users (including employees and guests), and 5 chat participants. The cheapest paid plan starts from $9 per user, per month, and enterprise plans are quoted upon request. Free trial is available as well.

 

The Bottom Line On The Best Team Communication App

Team communications apps are slowly but surely becoming a go-to solution for improving employee communication across the spectrum, from small businesses to massive enterprises, and spanning every industry. 

And it’s only natural: not only does it create a well-organized workflow, but it also helps to keep employees engaged and loyal — hence productive. And when you’re dealing with remote employees, there’s no other way to effectively manage them without such an app. The question is, just which one of the team communication apps on our list are you gonna choose? 

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