We travel worldwide to have industry experts and thought leaders share their best practices to help business owners, operators and managers better manage, engage and retain their teams. Those who have walked in your shoes and are still doing so – are the most valuable teachers.
Join the conversation with Reel Experts!
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How to foster a culture that engages carers to provide the best service
Ken Deary
Owner of Right At Home
07:15
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The importance of professionalizing the service and providing a clear career pathway for carers
Janet Bill
Director of Nursing and Care - Sodexo
05:18
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The challenges of recruiting and retaining carers and the importance of supporting them with adequate training and mentorship
Jane Townson
Chief Executive Office of Homecare Association
07:35
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The importance of understanding behavior and valuing carers
Ian Clague
Founder & CEO of The Care Connector Network
04:32
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The importance of investing in training in the care sector
Geoffrey Cox
Managing Director of Southern Healthcare
06:47
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The importance of communication and support for carers, and how to achieve an outstanding rating from the Care Quality Commission (CQC)
Simon Osborn
Director of Quality, 'In Home' ; Clinical Care, 'Right At Home'
08:39
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The importance of an open-door policy, company ethos, and employee value to maintain retention rates
Qasim Bata and Mohammed Lalji
Directors of PBL Care
06:03
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The importance of investing in care staff, making sure they are trained, recognized, and feel part of a bigger team
Cheryl Bard
Director of Quality and Care, Care for Orchard Homes
06:09
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IT expertise to streamline processes and create a more efficient system for care company
Andrew McLennan
Owner and Founder of Eidyn Care
06:27
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The importance of seamless internal communication and engagement to improve the quality of care provided
Amrit Dhaliwal
CEO and Founder of Walfinch
06:58
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The challenges of recruiting and engaging carers and the importance of communication and training
Barry Sweetbaum
Founder of Sweet Tree Home Care Services
10:24
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Training, engagement, and the importance of focusing on the client in the care industry
Alicia Francois
Director of Special Services at Sweet Tree Home Care Services
06:02
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The importance of communication and recognition in the care sector
Gabriella Wills
05:40
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Recruitment and retention and how technology is transforming the industry
Robert Burclaff
Business Application Manager - Helping Hands
03:16
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How to engage employees and increase retention rates in organizations
John Chambers
Technology innovation lead - Stockport
03:45
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How homecare company retains its staff through valuing them, encouraging their careers, and providing fair contracts
Liz Blacklock
Managing Director Lapis
02:24
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The importance of communication and training
Kaia Kondal
Recruitment Coordinator Acacia Homecare
03:55
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The importance of building personal relationships, providing education and growth opportunities
Vicky Kondal
Acacia Homecare Director
04:36
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The biggest challenges in the homecare sector today
Rupert Culme
Owner of Seymour
01:27
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The challenges of managing staff in today’s job market
Charlie Mellish
part of the Rees Mellish Hotel Management Group
02:56
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The experience with implementing an employee management software
Jacqueline Thornes
GC Manager at Brunswick and Event Coordinator, Brunswick Hotel
01:39
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The biggest challenge with managing my staff
Facundo Turdo
Owner of PAZ Nuts
02:22
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The challenges of finding and retaining human capital in the hospitality industry
Dimitris Leivadas
Founder and CEO of Delta Lambda Hospitality
01:59
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Keep team members motivated, and listen to employee feedback
Monika Detka
Head of Field Operations - City Relay
02:17
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Managing staff in the hospitality industry
Francesca Folonari
Owner of Relais del Cabreo
01:54
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The importance of creating a positive work environment
Terry Spoon
COO of Please Ask M
01:54
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The main HR challenges facing businesses today
Neha Sharma
Vice President at Unifi Aviation
01:56
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The current HR challenges and strategies to increase employee engagement and retention
Giovanna Bayly
Account Executive at Hibob
01:40
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The importance of innovation and technology in HR, key factors in increasing employee retention
Kevin Greaney
CEO at Cairn Insights
01:39
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The importance of transparency and building trust with employees, as well as creating a human work environment
Lindsay Clayburn
Director of People and Culture at Caredata
02:36
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The challenges HR faces today in adapting to new technology and changing employee priorities
Ash Gerlach
Founding Member at Myriad
01:48
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The importance of effective communication, employee recognition, growth opportunities, and accommodating employee needs to retain talent
Kara Neary
Human Resources Business Partner at Schlumberger
02:20
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The challenges faced by HR today and how to increase appreciation and engagement
Prabu Iyer
Director of Product Strategy at Oracle
02:19
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The challenges of staffing and retaining talent and the importance of culture in creating a positive employee experience
Serah Morrissey
Employee Experience and Advocacy Partner at Schoox
02:12
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The role of technology in addressing them and tips for successful implementation
Bonnie Tinder
Founder and CEO of Raven Intel
01:52
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The challenges of HR in today’s world of hybrid work and the importance of engaging employees who don’t sit in an office
Karen Hennessy-Coles
Senior Manager of HR People Ops & Talent at Robert Walters
01:23
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Leveraging mobile devices to engage non-desk employees
Kamal Pradhan
VP of HR Technology at Signify Health
01:36
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The challenges facing HR practitioners, the importance of culture, and how to make employees feel appreciated
Kaitlyn Knopp
CEO and Co-Founder of Pequity
02:32
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The challenges of hybrid work and engagement, especially for non-desk employees
Douglas Barros Farah
Partner at AJ Capital
01:53
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How to reduce turnover rates by understanding what employees want and utilizing technology such as assessment tools
Becky McNicholas & Sarah Fastner
Baker Tilly
02:14