The experience with implementing an employee management software
Jacqueline Thornes | GC Manager at Brunswick and Event Coordinator, Brunswick Hotel
About this episode
Jackie, GC Manager at Brunswick and Event Coordinator for the Brunswick Hotel, discusses her experience with implementing an employee management software. She shares her insights on how technology has helped to streamline staffing processes and save time.
My name is Jackie, I work for a company called Fancy Hotels. We run two businesses.
I'm a GC manager at Brunswick, and I also do all the events for the Brunswick Hotel.
What made you look for an employee management software?
Well, I think everyone in the industry this year can agree that staffing has been such a major issue and there's been this kind of perfect storm between Brexit and COVID. They've created such a loss of employees within the hospitality industry
And how did it work before you had technology in place? Was it manual, everything?
Previously, when I was a manager at a much smaller hotel, a lot of it was done manually through Excel spreadsheet. There would be so much misinformation.
How much time it saves you as a manager?
It definitely saves me a lot of time by having to run upstairs, find the maintenance man, time to go fix, and then he has to come back, and let me know that it's done… It does saves quite a little time, it does adds up, little by little.
One key tip to business owners out there, to managers out there, in regards to the challenges
they are facing today with managing their staff, what would it be?
Find and connect with people like yourself, they are your key players. They're the ones who are going to grow your business. Ask a lot of questions. That’s what you can do.