The challenges faced by HR today and how to increase appreciation and engagement

Prabu:
My name is Prabu Iyer. I'm from Oracle. I look at technology product strategy at Oracle.

Shaked:
What do you think are the biggest HR challenges today?

Prabu:
The style of work has changed. It brings a very different dimension from an organization perspective to support that. The demands from employees are huge in terms of how they access the system, how they access information, what they do with that. They do not want any differentiation between the tools that they are used to for personal consumer interactions versus what they are doing at work, right? And so from an HR perspective, the biggest challenges are to bring all these expectations in a way that you can do so.

Shaked:
How can we increase this sense of appreciation and engagement, and not only in an office environment, but also for security guards, for cleaners, for people who work at the shop as a retail, food and beverage, and so on.

Prabu:
Employees want that interaction to be continuous with the managers. And so you're relying not just on a manager recognizing that he or she has not spoken to you in a while, or you are going through specific moments in life, good, bad or whatever. And so you feel supported through those, right? Everybody has these highs and lows that they go through in life and, end of their day, automating all of these things which you otherwise would have manually done. So as a system practitioner, we look around for these trends and see what we can do to automate it at the platform.

Shaked:
One piece of advice or a tip that you can give to new HR managers, business owners, that you wish that you knew earlier.

Prabu:
Learning what drives you as an individual as well as what drives the people that work around you. You don't know that your words, actions and facial expressions that you carry have such an implication, right? You misstep out of the cab. And if you appreciate the cab driver, he goes on, pays it forward. Same concept applies to everybody working around you.