Top 9 Communication Tools for Your Business in January 2022 (Free Plans Included)

Expert Tips
Josh Plotnek December 29, 2021 11 min read

With more people working remotely than ever before, it’s crucial that businesses stay on top of the latest trends when it comes to improving business communication. After much research, we have compiled a list of the very best communication tools that will help boost employee engagement and productivity, no matter where or when your employees are working.

Communication tools Connecteam

Quick Guide

    While it’s obvious that communicating with your employees (not at them) is essential in any business, it’s how you communicate with them that really matters.

    Despite remote working being the norm these days in so many businesses, it’s easy to resort to dated forms of communication such as emails, phone calls and paper-based messages.

    While this might work for you, there is a better way to reach out to your workforce. All it takes is one app, on one device, for a team to communicate properly.

    Luckily enough, we’ve got you covered when it comes to the best, most affordable business communication tools on the market today.

    Our Top Pick For Communication Tools: Connecteam

    Our top pick for business communication tools is Connecteam (click here to jump to more information about it).

    It boasts all of the features you need to quickly reach your employees. These include:

    • Send instant messages in just a couple of clicks.
    • Share fun, engaging updates to reach your workforce.
    • Share tasks, daily goals, events, and more.
    • Easily track responses and employee engagement.
    • Send push notification reminders to all relevant users.
    • Easily search for employees’ contact details.

    With Connecteam you can also get a free-forever plan and a 14-day free trial of all paid plans.

    Click here to jump to our comparison table of all our relevant recommendations.

    What You Should Get From Communication Tools

    When it all boils down to it, the best communication tools should provide the following benefits for you and your workforce:

    1. It’s easy to use and customize so that your employees can use features that they can easily understand.
    2. It increases productivity and employee engagement, so that your team has fun while communicating.
    3. It saves time and ensures that needless back and forth becomes a thing of the past with instant messaging capabilities. 
    4. Communication is secure and safe, protecting all private data and information.
    5. It makes collaboration easier, as all users can share feedback. Also, all employees can be easily found through a search tool.

    And if you want to learn more about business communication, then check out our guide on how to build your very own internal communication strategy.

    Top 9 Communication Tools For January 2022

    Connecteam is an award-winning business communication software solution that makes it easy for businesses of all sizes (especially the mobile workforce) to stay in contact and engaged, whether they are working from home, at their workplace or on the go.

    Reaching your employees is no longer an issue, as all of your communication tools can be found in one place. Connecteam’s easy-to-use features ensure that you never need to communicate with your employees through email, phone calls or pen and paper again.

    This all-in-one app will help you scale your business and communicate with your employees in a business language they understand.

    Check out the following ways that Connecteam’s communication features can benefit both you and your employees. 

    Chat With Anyone, Anytime, Any Place

    Connecteam’s chat feature makes it super easy to communicate and share files. Some of the chat’s main benefits include:

    • You and your employees can easily engage in chats (1:1 and groups), with admins able to open channels to share non-respondable messages.
    • Communicate with each other through virtually any corner of the app, through features like the Job Schedule and the Time Clock.
    • Work/life balance is maintained for all users as chats are solely work-focused. You can also turn off chat notifications when clocked out. 
    • Rest assured that all data/files are protected as chat can’t be exported.

    Add Some Fun Updates To Your Workday

    Updates allow employees to stay engaged at all times. This visually-attractive alternative to the chat feature makes team interaction much more colorful. Social feed updates include:

    • Ensure that no employee missed out on important updates through actionable insights. Provide follow-ups for anyone who didn’t read.
    • Updates can be automated by scheduling them for specific dates/times of publication.
    • Keep employee engagement light and fun by sharing information in a variety of ways, including GIFs, videos, images, live polls, and much more. 
    • Ensure all employees know what’s happening within the company through Events. Admins can easily customize events, select invitees and track attendance.
    • Your social feed is what you make of it. It can be as formal or informal as your business needs it to be. Send updates with a personal touch, ranging from employee recognition and birthday wishes to new employee welcome messages. Also share operational updates such as policy changes. 

    Let Your Employees Give Feedback

    Many businesses underestimate how important employees’ feedback can be. Connecteam ensures that communication is always a two-way street, helping you improve work processes as you go. Some valuable feedback features include:

    • Share surveys that your employees can fill in and submit, supplying useful thoughts and opinions. Measure important topics such as employee benefits, team morale and employee satisfaction. 
    • All employees can submit feedback on any matter using the Suggestion Box.

    Use The Search Tools To Find Anyone

    Use the employee directory to quickly access any user’s information. Benefits include:

    • You can identify any employee (even if you forget their name) by searching for them with other details such as the department they work in or their job title.
    • Security breaches or information overload are no longer issues as admins can choose what information/contacts can see at all times.
    • It’s easy to communicate with any user as you can chat, call or email them directly from the directory. 

    And it’s not only communication that is improved. Due to its all-in-one capabilities, Connecteam includes many features, each serving a unique purpose to make your business more streamlined. 

    You can easily track your employees work hours, build detailed training programs, create interactive schedules and quickly manage tasks. And what’s more? It’s all free.

    For Whom?

    Connecteam is the best communication software solution for deskless workers and remote teams (the mobile workforce) that work for companies of all sizes, from small businesses to large enterprises. This all-in-one app’s wide range of communication features are used by 20,000+ companies from more than 90 industries. These include healthcare, construction, security, cleaning, retail and much more.

    Key Features

    Chat (1:1 and group)

    Updates and social feed

    Surveys and live polls

    Suggestion Box

    Events

    Audio calls

    Attach GIFs, videos, images

    Employee directory

    Automated notifications

    Product chat integrations

    Smart groups based on user profile

    Email integrations

    Pros and Cons

    Based on customer reviews

    All-in-one solution for deskless teams

    Set up in under 15 minutes

    Fully customizable settings

    Intuitive and user-friendly

    Great customer support

    Supports multiple languages

    Integrations in development

    Pricing

    Premium plans start at $39/month for the first 50 users

    14-day free trial

    Free-forever plan: Yes

    The #1 Business Communication Software For Your Team

    14-day free trial, no credit card required!

    jostle communication tools user

    Jostle is one of those online and offline communication tools that was specifically designed to help businesses build a positive company culture and boost employee engagement. This communication tool allows workers to talk about anything, from work-related topics to small talk. It boasts a wide variety of helpful features such as feedback polls and bulletin boards.

    For Whom?

    A free online communication tool for the first 15 users, Jostle is great for companies from a wide range of industries. Used by all kinds of companies, from energy organizations to fast-food restaurants.

    Key Features

    Chat/messaging

    Collaboration features

    Employee directory

    Forums/discussions

    Feedback polls

    Updates/announcements

    Pros and Cons

    Based on customer reviews

    Quickly communicate/share info

    Easy to train employees

    Downloading can be difficult

    Admin section is confusing

    Certain features can’t be disabled

    Pricing

    Jostle’s pricing depends on how many employees your business has. For example, the Bronze plan is $6 per user/month for 10 employees. However, it’s $4 per user/month for 20-50 employees.

    Free trial? 30-day

    Free plan? Yes (up to 15 users)

    Chanty communication tools user interface

    As communication tools go, Chanty is one of the easiest to use, for sure. This business communication software solution helps employees improve productivity and team ethic. It makes instant messaging safe and secure and includes a wide range of communication features, such as audio/video calls screen sharing. Chanty is a useful team chat app and works well with other apps such as Google Drive and Dropbox.

    For Whom?

    When it comes to improving efficiency and collaboration, Chanty is an ideal solution for companies from many different industries. Real estate businesses, educational institutions and restaurants all benefit from this effective team communication software solution.

    Key Features

    Instant messaging

    Content-sharing

    Group chats

    Voice messaging

    Screen sharing

    Multiple app integrations

    Pros and Cons

    Based on customer reviews

    Video calls included

    Attractive and easy to use

    Advanced customization lacking

    Limited integrations

    Lacks important features

    Pricing

    Business plan is $3 per user/month

    Free trial? No

    Free plan? Yes

    Troop Messenger communication tools user interface

    One of the better business communication tools on the market, Troop Messenger helps businesses message and collaborate easier, while also maximizing work processes. It’s easy for employees to chat, call and have meetings with each other. An effective file sharing app and ideal of messaging.

    For Whom?

    Troop messenger has been specifically designed for teams of all sizes, as well as large organizations. This team communication software benefits shipping companies, NGOs and government bodies.

    Key Features

    Video/audio calling

    File/attachment sharing

    Instant messaging

    1:1/group chats

    Screen sharing

    Audio messaging

    Pros and Cons

    Based on customer reviews

    Communicate quickly with multiple users

    Easily find information

    Many two-step actions needed

    Loading can take a long time

    Limited integrations

    Pricing

    Premium plan is $2.50 per user/month

    Free Trial? 30-day

    Free Plan? No

    Yammer communication tools user interface

    Yammer is a business communication software solution that allows teams to easily communicate and feel united under one secure platform. All employees can keep up to date with all important processes and events. It’s super easy for users to share files with each other and create groups for all work-related subjects.

    For Whom?

    Yammer is an ideal communication tool for all kinds of businesses, including retail companies and NGOs. Teams that are trying to stay digitally connected can benefit heavily from Yammer’s communication features. 

    Key Features

    1:1 and group chat

    Collaboration features

    Activity dashboard

    Content tagging

    Employee directory

    File sharing

    Pros and Cons

    Based on customer reviews

    Easy to use and train others

    Quickly communicate with team members

    Difficult to manage notifications

    User interface needs improvement

    Lack of integration with Microsoft Office

    Pricing

    Enterprise standalone plan is $3 per user/month

    Free trial? 30-day

    Free plan? No

    Microsoft Teams communication tools user interface

    With business communication software like Microsoft Teams, it is easier for teams to stay connected and have instant access to all important content any time, any place. Users can quickly share files and share ideas with each other, raising productivity and efficiency in the process.

    For Whom?

    Microsoft Teams is used by companies from a wide variety of industries. A must-have app for healthcare professionals, businesses of all sizes, also working in manufacturing and IT, use Microsoft Teams for its communication capabilities.

    Key Features

    Email-threaded conversations

    Customizable alerts

    Voice/video conferencing

    Share files (GIFs, videos, images)

    1:1 and group chats

    Integrates with other MS apps

    Pros and Cons

    Based on customer reviews

    Increases focus on work and productivity

    Easy to implement

    Limited flexibility

    File structures are confusing

    Lack of notifications

    Pricing

    Teams Essentials plan is $4 per user/month

    Free trial? No

    Free plan? Yes

    Workplace from Meta communication tools user interface

    One of the more effective communication tools in the workplace, Workplace from Meta allows admins to easily share updates, tag employees and assign tasks too. This business communication software improves employee engagement and collaboration, making it super easy to share files and communicate in groups. 

    For Whom?

    Both small businesses and large enterprises alike benefit from Workplace from Meta’s communication features.

    Key Features

    File sharing

    1:1 and group chat

    Achievement posts

    Schedule posts

    Updates/announcements

    In-chat action items

    Pros and Cons

    Based on customer reviews

    Facebook interface is familiar

    Many communication options

    Task-tracking can be difficult

    No dedicated enterprise features

    Message delete feature is faulty

    Pricing

    Core plan is $4 per user/month

    Free trial? 30-day

    Free plan? No

    slack communication tools user interface

    Slack is one of the most popular communication tools in the workplace today. Teams use it to bring co-workers from all departments together, regardless of location. Employees working remotely have easy access to all crucial information, keeping them productive at all times.

    For Whom?

    Slack is one of those types of online communication tools that is used by an extremely wide range of companies from different industries. Not only is it a useful communication app for retail businesses, but its communication capabilities benefit educational institutes, nonprofits, startups and corporations too.

    Key Features

    Video and audio clips

    Message archiving

    Customized channels

    Search engine

    Voice-only conversations

    Group video calls with screen sharing

    Pros and Cons

    Based on customer reviews

    Intuitive user interface

    Multiple integrations

    Text formatting is limited

    Prone to crashes and freezing

    Search engine could be better

    Pricing

    Pro plan is $6.67 per user/month

    Free Trial? 90-day

    Free Plan? Yes

    Staffbase communication tools user interface

    Staffbase is one of those business communication tools that allows managers to reach all employees, regardless of whether they’re working on site, in the office or remotely. Staffbase brings teams together and eradicates communication problems. Works on multiple channels such as desktop, email and mobile.

    For Whom?

    An ideal manufacturing management app, Staffbase is used by companies from a wide range of industries, such as healthcare, retail and logistics, to name a few. 

    Key Features

    Chat/messaging

    File sharing

    Alerts/notifications

    Employee directory

    Content creation

    Automated communication

    Pros and Cons

    Based on customer reviews

    Decent customer support

    Communicate easily

    Unattractive user interface

    Must import certain profile changes

    Limited integrations

    Pricing

    Contact a Staffbase sales representative for pricing details.

    Free trial? 30-day

    Free plan? No

    Quick Comparison Table Of The Top Internal Communication Tools

    Summary

    Monthly Price

    Free Trial

    Free Plan

    When it comes to communication tools, Connecteam is the very best on the market today. With a robust set of communication features to help boost productivity and employee engagement, businesses of all sizes benefit from this all-in-one app, including its updates, chat, directory, surveys, and more.

    10 employees: $39

    20 employees: $39

    50 employees: $39

     

    14-day

    Start Trial

    Yes, for the first 50 users.

    Jostle provides a safe space for workers to communicate about all work-related topics. It includes a wide variety of rich features such as bulletin boards and feedback polls.

    10 employees: $60

    20 employees: $80

    50 employees: $200

    30-day

    Yes (up to 15 users)

    Chanty boasts a wide variety of communication features such as video/audio calls, screen sharing and chat, to name a few. Teams are easily brought together to improve productivity.

    10 employees: $30

    20 employees: $60

    50 employees: $150

    No

    Yes

    Troop Messenger helps to optimize work processes for teams and makes messaging and collaboration easier in the long run. Users can chat, share files and schedule meetings easily.

    10 employees: $25

    20 employees: $50

    50 employees: $125

    30-day

    No

    Yammer brings teams together easily and safely. Employees can communicate quickly across departments and share files with each other with no worries of data or security breaches.

    10 employees: $30

    20 employees: $60

    50 employees: $150

    30-day

    No

    Microsoft Teams allows teams to easily access all important content wherever and whenever they are working. Users can stay connected. Users quickly share files and ideas with each other.

    10 employees: $40

    20 employees: $80

    50 employees: $200

     

    No

    Yes

    Workplace from Meta makes it easy to assign tasks and tag employees. Managers can communicate easily with employees and select which features and files they have access to.

    10 employees: $40

    20 employees: $80

    50 employees: $200

    30-day

    No

    Slack allows users to have all the necessary communication features they need to thrive, wherever they’re working. Productivity and employee engagement are raised significantly with Slack.

    10 employees: $66.70

    20 employees: $133.40

    50 employees: $333.50

    90-day

    Yes

    Staffbase makes it easy for admins to reach out to employees across multiple channels. Helps to eliminate communication issues and brings employees together.

    Contact a Staffbase sales rep for pricing.

    30-day

     

    No

    Summary

    When it comes to communication tools, Connecteam is the very best on the market today. With a robust set of communication features to help boost productivity and employee engagement, businesses of all sizes benefit from this all-in-one app, including its updates, chat, directory, surveys, and more.

    Monthly Price

    10 employees: $39

    20 employees: $39

    50 employees: $39

     

    Free Trial

    14-day

    Start Trial

    Free Plan

    Yes, for the first 50 users.

    Summary

    Jostle provides a safe space for workers to communicate about all work-related topics. It includes a wide variety of rich features such as bulletin boards and feedback polls.

    Monthly Price

    10 employees: $60

    20 employees: $80

    50 employees: $200

    Free Trial

    30-day

    Free Plan

    Yes (up to 15 users)

    Summary

    Chanty boasts a wide variety of communication features such as video/audio calls, screen sharing and chat, to name a few. Teams are easily brought together to improve productivity.

    Monthly Price

    10 employees: $30

    20 employees: $60

    50 employees: $150

    Free Trial

    No

    Free Plan

    Yes

    Summary

    Troop Messenger helps to optimize work processes for teams and makes messaging and collaboration easier in the long run. Users can chat, share files and schedule meetings easily.

    Monthly Price

    10 employees: $25

    20 employees: $50

    50 employees: $125

    Free Trial

    30-day

    Free Plan

    No

    Summary

    Yammer brings teams together easily and safely. Employees can communicate quickly across departments and share files with each other with no worries of data or security breaches.

    Monthly Price

    10 employees: $30

    20 employees: $60

    50 employees: $150

    Free Trial

    30-day

    Free Plan

    No

    Summary

    Microsoft Teams allows teams to easily access all important content wherever and whenever they are working. Users can stay connected. Users quickly share files and ideas with each other.

    Monthly Price

    10 employees: $40

    20 employees: $80

    50 employees: $200

     

    Free Trial

    No

    Free Plan

    Yes

    Summary

    Workplace from Meta makes it easy to assign tasks and tag employees. Managers can communicate easily with employees and select which features and files they have access to.

    Monthly Price

    10 employees: $40

    20 employees: $80

    50 employees: $200

    Free Trial

    30-day

    Free Plan

    No

    Summary

    Slack allows users to have all the necessary communication features they need to thrive, wherever they’re working. Productivity and employee engagement are raised significantly with Slack.

    Monthly Price

    10 employees: $66.70

    20 employees: $133.40

    50 employees: $333.50

    Free Trial

    90-day

    Free Plan

    Yes

    Summary

    Staffbase makes it easy for admins to reach out to employees across multiple channels. Helps to eliminate communication issues and brings employees together.

    Monthly Price

    Contact a Staffbase sales rep for pricing.

    Free Trial

    30-day

     

    Free Plan

    No

    The Bottom Line On The Top Communication Tools For January 2022

    With so many useful, affordable communication tools available today, which one should you choose to make your team more connected, productive and engaged?

    There is a chance that your deskless workers have never used business communication software before. Either that, or your employees (who aren’t so tech-savvy) could really do with some simpler communication methods.

    Whatever predicament you might find yourself in, we are convinced that at least one of the aforementioned solutions will eradicate all of your communication problems, saving time and effort as you go.

    With Connecteam, you can quickly onboard your workers, without any hassle whatsoever. Amazingly, this all-in-one app’s capabilities stretch far beyond its communication features – despite the fact that the employee directory, chat, surveys, suggestion boxes, and social feed are absolute must-haves.

    Before you leave – we recommend that you at least try some of the free trials that the free online communication tools on this list have to offer. Then it’ll be clearer which software suits your business the most. 

    At the end of the day, you should give your team the best chance to communicate, no matter where or when they are working.

    Your All-In-One Business Communication Software Solution

    Give your business’s employee engagement and productivity a huge boost with Connecteam’s robust communication tools.

    Learn More
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