A good communication tool allows you to quickly and directly communicate with your entire workforce, share updates, make sure everyone saw your message, and more with complete ease. Check out these 9 top communication tools that will help your employees stay connected and engaged, no matter where they are working from.

Table of contents
  1. Our Top Picks
  2. What To Look For In a Company Communication Tool
  3. Top 9 Communication Tools For 2022
  4. Quick Comparison Table Of The Top Internal Communication Tools
  5. What Is an Employee Communication Tool?
  6. How Do Company Communication Tools Work?
  7. What Are The Benefits of Communication Software for Businesses?
  8. How Much Does an Employee Communication Tool Cost?
  9. FAQs 
  10. The Bottom Line On The Top Communication Tools For 2022

Good workplace communication is key in having a productive, engaged, and satisfied workforce. And this of course underpins your company’s success as your employees are the driving force behind it. 

However, if you are relying on outdated or ineffective tools to communicate with your employees, this is easier said than done. If this is your case, endless back and forths, not being able to reach your employee immidiately, accidentally sending private messages in your work chat, or not knowing whether your employees truely viewed your message, likely sound familiar.

Luckily, in this day and age, there are countless workplace communication tools that can help you turn the tables and create effective workplace communication with compete ease. We’ve lined up out top 9 picks of communication software for business to help you find one that best suits your needs and budget. Check it out!

Our Top Picks

1. Connecteam – Best all-in-one employee communication tool.

2. Jostle – Best for communicating offline.

3. Chanty – Best for video call screen sharing. 

Keep Your Employees Engaged & Connected with Connecteam’s #1 Employee Communication App 

Share updates, create private or team chats, access work contacts, share important documents, and more – all with the click of a button.

What To Look For In a Company Communication Tool

When looking for a good communication tool for your business, keep an eye out for the following aspects and features:

  1. Ease of use: It’s easy to set up and offers an intuitive user experience. 
  2. Customizability: It’s customizable to suit your team structures.
  3. Instant messaging: You and your employees can send eachother instant messages and maintain a direct line of communication. This includes private and team messaging.
  4. Update sharing: You can share fun, engaging updates to reach your workforce.
  5. Notifications: It allows you to send push notification and reminders to all relevant users.
  6. Search function: You can easily search for employees’ contact details.
  7. Privacy & security: It protects all private information and safely stores data in the system. 
  8. Cross-platform: It supports the platforms you work with, such with a web version for in the office or mobile app for when working from the field or on the go.
  9. Price: It is cost-friendly and suits your budget.
  10. Support: It comes with good customer support to help you with any issues.

Top 9 Communication Tools For 2022

Connecteam is an all-in-one employee communication software solution with all the tools you need to keep your workforce connected, up-to-date, and engaged, no matter where they are working and even while on the go.

Its communication features include:

  • Dedicated work chat: You and your employees can instantly reach each other via private and group chats, making it fast and easy to stay connected, collaborate, and share information in real-time. As an admin, you have full control over communications allowing you to manage user permissions and remove inappropriate content.
  • Updates: In the company social feed, you can reach your entire workforce with personalized company updates. These can include anything from employee recognition to policy change updates. To make it all easier, you can share updates with selected groups, schedule posting, set notifications and auto-reminders, and view actionable insights.
  • Employee directory: Give your staff quick access to any user’s or external work contact’s contact information and chat, email, or call them straight from the app.
  • Surveys: Share surveys that your employees can fill in and submit, supplying useful thoughts and opinions. Measure important topics such as employee benefits, team morale and employee satisfaction. All employees can also submit feedback on any matter using the Suggestion Box.
  • Knowledge base: With this centralized library, you can upload, manage, share, and make all important documents and information that your employees need to perform their jobs accessible anywhere and anytime.

And that’s just the tip of the iceberg.

For Whom?

Connecteam is the best communication software solution for deskless workers and remote teams (the mobile workforce) that work for companies of all sizes, from small businesses to large enterprises. This all-in-one app’s wide range of communication features are used by 36,000+ companies from more than 90 industries. These include healthcare, construction, security, cleaning, retail and much more.

Key Features

  • Chat (1:1 and group)

  • Updates and social feed

  • Surveys and live polls

  • Suggestion Box

  • Events

  • Audio calls

  • Attach GIFs, videos, images

  • Employee directory

  • Automated notifications

  • Product chat integrations

  • Smart groups based on user profile

  • Email integrations

Pros and Cons

Based on customer reviews

  • All-in-one solution for deskless teams

  • Set up in under 15 minutes

  • Fully customizable settings

  • Intuitive and user-friendly

  • Great customer support

  • Supports multiple languages

  • Integrations in development

Pricing

  • Premium plans start at $29/month for the first 30 users

  • 14-day free trial

  • Free-forever plan: Yes, for up to 10 users, without limitations

The #1 Business Communication Software For Your Team

14-day free trial, no credit card required!

jostle communication tools user

Jostle is one of those online and offline communication tools that was specifically designed to help businesses build a positive company culture and boost employee engagement. This communication tool allows workers to talk about anything, from work-related topics to small talk. It boasts a wide variety of helpful features such as feedback polls and bulletin boards.

For Whom?

A free online communication tool for the first 15 users, Jostle is great for companies from a wide range of industries. Used by all kinds of companies, from energy organizations to fast-food restaurants.

Key Features

  • Chat/messaging

  • Collaboration features

  • Employee directory

  • Forums/discussions

  • Feedback polls

  • Updates/announcements

Pros and Cons

Based on customer reviews

  • Quickly communicate/share info

  • Easy to train employees

  • Downloading can be difficult

  • Admin section is confusing

  • Certain features can’t be disabled

Pricing

  • Jostle’s pricing depends on how many employees your business has. For example, the Bronze plan is $6 per user/month for 10 employees. However, it’s $4 per user/month for 20-50 employees.

  • Free trial? 30-day

  • Free plan? Yes (up to 15 users)

Chanty communication tools user interface

As communication tools go, Chanty is one of the easiest to use, for sure. This business communication software solution helps employees improve productivity and team ethic. It makes instant messaging safe and secure and includes a wide range of communication features, such as audio/video calls screen sharing. Chanty is a useful team chat app and works well with other apps such as Google Drive and Dropbox.

For Whom?

When it comes to improving efficiency and collaboration, Chanty is an ideal solution for companies from many different industries. Real estate businesses, educational institutions and restaurants all benefit from this effective team communication software solution.

Key Features

  • Instant messaging

  • Content-sharing

  • Group chats

  • Voice messaging

  • Screen sharing

  • Multiple app integrations

Pros and Cons

Based on customer reviews

  • Video calls included

  • Attractive and easy to use

  • Advanced customization lacking

  • Limited integrations

  • Lacks important features

Pricing

  • Business plan is $3 per user/month

  • Free trial? No

  • Free plan? Yes

Troop Messenger communication tools user interface

One of the better business communication tools on the market, Troop Messenger helps businesses message and collaborate easier, while also maximizing work processes. It’s easy for employees to chat, call and have meetings with each other. An effective file sharing app and ideal of messaging.

For Whom?

Troop messenger has been specifically designed for teams of all sizes, as well as large organizations. This team communication software benefits shipping companies, NGOs and government bodies.

Key Features

  • Video/audio calling

  • File/attachment sharing

  • Instant messaging

  • 1:1/group chats

  • Screen sharing

  • Audio messaging

Pros and Cons

Based on customer reviews

  • Communicate quickly with multiple users

  • Easily find information

  • Many two-step actions needed

  • Loading can take a long time

  • Limited integrations

Pricing

  • Premium plan is $2.50 per user/month

  • Free Trial? 30-day

  • Free Plan? No

Yammer communication tools user interface

Yammer is a business communication software solution that allows teams to easily communicate and feel united under one secure platform. All employees can keep up to date with all important processes and events. It’s super easy for users to share files with each other and create groups for all work-related subjects.

For Whom?

Yammer is an ideal communication tool for all kinds of businesses, including retail companies and NGOs. Teams that are trying to stay digitally connected can benefit heavily from Yammer’s communication features. 

Key Features

  • 1:1 and group chat

  • Collaboration features

  • Activity dashboard

  • Content tagging

  • Employee directory

  • File sharing

Pros and Cons

Based on customer reviews

  • Easy to use and train others

  • Quickly communicate with team members

  • Difficult to manage notifications

  • User interface needs improvement

  • Lack of integration with Microsoft Office

Pricing

  • Enterprise standalone plan is $3 per user/month

  • Free trial? 30-day

  • Free plan? No

Microsoft Teams communication tools user interface

With business communication software like Microsoft Teams, it is easier for teams to stay connected and have instant access to all important content any time, any place. Users can quickly share files and share ideas with each other, raising productivity and efficiency in the process.

For Whom?

Microsoft Teams is used by companies from a wide variety of industries. A must-have app for healthcare professionals, businesses of all sizes, also working in manufacturing and IT, use Microsoft Teams for its communication capabilities.

Key Features

  • Email-threaded conversations

  • Customizable alerts

  • Voice/video conferencing

  • Share files (GIFs, videos, images)

  • 1:1 and group chats

  • Integrates with other MS apps

Pros and Cons

Based on customer reviews

  • Increases focus on work and productivity

  • Easy to implement

  • Limited flexibility

  • File structures are confusing

  • Lack of notifications

Pricing

  • Teams Essentials plan is $4 per user/month

  • Free trial? No

  • Free plan? Yes

Workplace from Meta communication tools user interface

One of the more effective communication tools in the workplace, Workplace from Meta allows admins to easily share updates, tag employees and assign tasks too. This business communication software improves employee engagement and collaboration, making it super easy to share files and communicate in groups. 

For Whom?

Both small businesses and large enterprises alike benefit from Workplace from Meta’s communication features.

Key Features

  • File sharing

  • 1:1 and group chat

  • Achievement posts

  • Schedule posts

  • Updates/announcements

  • In-chat action items

Pros and Cons

Based on customer reviews

  • Facebook interface is familiar

  • Many communication options

  • Task-tracking can be difficult

  • No dedicated enterprise features

  • Message delete feature is faulty

Pricing

  • Core plan is $4 per user/month

  • Free trial? 30-day

  • Free plan? No

slack communication tools user interface

Slack is one of the most popular communication tools in the workplace today. Teams use it to bring co-workers from all departments together, regardless of location. Employees working remotely have easy access to all crucial information, keeping them productive at all times.

For Whom?

Slack is one of those types of online communication tools that is used by an extremely wide range of companies from different industries. Not only is it a useful communication app for retail businesses, but its communication capabilities benefit educational institutes, nonprofits, startups and corporations too.

Key Features

  • Video and audio clips

  • Message archiving

  • Customized channels

  • Search engine

  • Voice-only conversations

  • Group video calls with screen sharing

Pros and Cons

Based on customer reviews

  • Intuitive user interface

  • Multiple integrations

  • Text formatting is limited

  • Prone to crashes and freezing

  • Search engine could be better

Pricing

  • Pro plan is $6.67 per user/month

  • Free Trial? 90-day

  • Free Plan? Yes

Staffbase communication tools user interface

Staffbase is one of those business communication tools that allows managers to reach all employees, regardless of whether they’re working on site, in the office or remotely. Staffbase brings teams together and eradicates communication problems. Works on multiple channels such as desktop, email and mobile.

For Whom?

An ideal manufacturing management app, Staffbase is used by companies from a wide range of industries, such as healthcare, retail and logistics, to name a few. 

Key Features

  • Chat/messaging

  • File sharing

  • Alerts/notifications

  • Employee directory

  • Content creation

  • Automated communication

Pros and Cons

Based on customer reviews

  • Decent customer support

  • Communicate easily

  • Unattractive user interface

  • Must import certain profile changes

  • Limited integrations

Pricing

  • Contact a Staffbase sales representative for pricing details.

  • Free trial? 30-day

  • Free plan? No

Quick Comparison Table Of The Top Internal Communication Tools

Summary

Monthly Price

Free Trial

Free Plan

When it comes to communication tools, Connecteam is the very best on the market today. With a robust set of communication features to help boost productivity and employee engagement, businesses of all sizes benefit from this all-in-one app, including its updates, chat, directory, surveys, and more.

10 employees: $0

20 employees: $29

50 employees: $39

 

14-day

Start Trial

Yes, for the first 10 users.

Jostle provides a safe space for workers to communicate about all work-related topics. It includes a wide variety of rich features such as bulletin boards and feedback polls.

10 employees: $60

20 employees: $80

50 employees: $200

30-day

Yes (up to 15 users)

Chanty boasts a wide variety of communication features such as video/audio calls, screen sharing and chat, to name a few. Teams are easily brought together to improve productivity.

10 employees: $30

20 employees: $60

50 employees: $150

No

Yes

Troop Messenger helps to optimize work processes for teams and makes messaging and collaboration easier in the long run. Users can chat, share files and schedule meetings easily.

10 employees: $25

20 employees: $50

50 employees: $125

30-day

No

Yammer brings teams together easily and safely. Employees can communicate quickly across departments and share files with each other with no worries of data or security breaches.

10 employees: $30

20 employees: $60

50 employees: $150

30-day

No

Microsoft Teams allows teams to easily access all important content wherever and whenever they are working. Users can stay connected. Users quickly share files and ideas with each other.

10 employees: $40

20 employees: $80

50 employees: $200

 

No

Yes

Workplace from Meta makes it easy to assign tasks and tag employees. Managers can communicate easily with employees and select which features and files they have access to.

10 employees: $40

20 employees: $80

50 employees: $200

30-day

No

Slack allows users to have all the necessary communication features they need to thrive, wherever they’re working. Productivity and employee engagement are raised significantly with Slack.

10 employees: $66.70

20 employees: $133.40

50 employees: $333.50

90-day

Yes

Staffbase makes it easy for admins to reach out to employees across multiple channels. Helps to eliminate communication issues and brings employees together.

Contact a Staffbase sales rep for pricing.

30-day

 

No

Summary

When it comes to communication tools, Connecteam is the very best on the market today. With a robust set of communication features to help boost productivity and employee engagement, businesses of all sizes benefit from this all-in-one app, including its updates, chat, directory, surveys, and more.

Monthly Price

10 employees: $0

20 employees: $29

50 employees: $39

 

Free Trial

14-day

Start Trial

Free Plan

Yes, for the first 10 users.

Summary

Jostle provides a safe space for workers to communicate about all work-related topics. It includes a wide variety of rich features such as bulletin boards and feedback polls.

Monthly Price

10 employees: $60

20 employees: $80

50 employees: $200

Free Trial

30-day

Free Plan

Yes (up to 15 users)

Summary

Chanty boasts a wide variety of communication features such as video/audio calls, screen sharing and chat, to name a few. Teams are easily brought together to improve productivity.

Monthly Price

10 employees: $30

20 employees: $60

50 employees: $150

Free Trial

No

Free Plan

Yes

Summary

Troop Messenger helps to optimize work processes for teams and makes messaging and collaboration easier in the long run. Users can chat, share files and schedule meetings easily.

Monthly Price

10 employees: $25

20 employees: $50

50 employees: $125

Free Trial

30-day

Free Plan

No

Summary

Yammer brings teams together easily and safely. Employees can communicate quickly across departments and share files with each other with no worries of data or security breaches.

Monthly Price

10 employees: $30

20 employees: $60

50 employees: $150

Free Trial

30-day

Free Plan

No

Summary

Microsoft Teams allows teams to easily access all important content wherever and whenever they are working. Users can stay connected. Users quickly share files and ideas with each other.

Monthly Price

10 employees: $40

20 employees: $80

50 employees: $200

 

Free Trial

No

Free Plan

Yes

Summary

Workplace from Meta makes it easy to assign tasks and tag employees. Managers can communicate easily with employees and select which features and files they have access to.

Monthly Price

10 employees: $40

20 employees: $80

50 employees: $200

Free Trial

30-day

Free Plan

No

Summary

Slack allows users to have all the necessary communication features they need to thrive, wherever they’re working. Productivity and employee engagement are raised significantly with Slack.

Monthly Price

10 employees: $66.70

20 employees: $133.40

50 employees: $333.50

Free Trial

90-day

Free Plan

Yes

Summary

Staffbase makes it easy for admins to reach out to employees across multiple channels. Helps to eliminate communication issues and brings employees together.

Monthly Price

Contact a Staffbase sales rep for pricing.

Free Trial

30-day

 

Free Plan

No

What Is an Employee Communication Tool?

A company communication tool is a software solution that enables you to easily communicate internally. It allows you and your workforce to communicate in a variety of ways, often including sending direct and team messages, broadcasting company announcements, and collecting employee feedback. Tools for communication often also centralize information, giving you a platform to share information and files. 

Overall, communication tools are designed to boost internal communication and collaboration and enhance employee engagement. 

How Do Company Communication Tools Work?

While communication software for business work differently, they all have similarities in the way they work. 

As an admin, you can first of all set up your users and customize the tool to work according to your preferences and team structure by adjusting the settings. You can usually set up notification settings that for instance notify users upon receiving a new update or message. It may also include settings to limit who can see certain messaging or send messages in certain groups.

Once set up, your users will be able to communicate in various ways depending on in the features offered. This mainly include sending direct messages, including files, images, videos, and voice recordings. It should have the ability to search for users via some kind of directory.

What Are The Benefits of Communication Software for Businesses?

The main benefits of using tools for communicationl include that it helps:

  1. Save valuable time: You and your team can directly communicate, saving you the time and effort of having to go back and forth. 
  2. Boost employee engagement: Communication becomes easy, fun, and engaging. The communication tool can also include features for gathering feedback, such as surveys, which raise employee involvement.
  3. Enhances team collaboration: Equipped with communicaiton and collaboration tools, teams can better collaborate. Also, all employees can be easily found through a search tool or employee directory.
  4. Ensures communication safety: Communication is secure and safe, protecting all private data and information. Data is often stored in a cloud based-system.

And if you want to learn more about business communication, then check out our guide on how to build your very own internal communication strategy.

How Much Does an Employee Communication Tool Cost?

Employee communication tools go in four major pricing categories, namely free, monthly or yearly payment, and quote-based plans. 

The pricing largely differs per provider and often depends on the number of users and the feature package. It generally ranges from $3-$25/month per user. Particularly those that charge per user can get rather expensive if you’re working with a large team. On the other hand, while free plans are your cheapest option, they have limited features and capabilities. 

Note that high pricing does not necessarily equal a better user experience. Our number one pick, Connecteam, offers premium plans at a flat monthly rate of $29 for the first 30 employees. 

FAQs 

What are the 3 communication tools?

Communication typically happens in one of three ways, namely verbal, nonverbal, and visual communication. As communicators, people are constantly exchanging information by either receiving or giving information. It is important to understand the different ways in which we communicate, particularly in professional settings.

What is the best communication tool?

Connecteam is the best all-in-one employee communication software solution to keep your team connected, engaged, and up-to-date. With it, you can for instance share company updates, send instant messages in private or team chats, create an employee directory, and make important documents and manuals accessible, no matter where your employees are working from.

What are the modern tools for communication?

The communication tools for today’s businesses are enhanced and improved by modern technology. Modern tools for communication include:

  • Email
  • Company intranet
  • Social media
  • Group/business messaging
  • Instant messaging
  • Videoconferencing
  • Text messaging
  • Voice messaging
  • Live web chat
  • Social networking

The Bottom Line On The Top Communication Tools For 2022

With so many useful, affordable communication tools available today, which one should you choose to make your team more connected, productive and engaged?

There is a chance that your deskless workers have never used business communication software before. Either that, or your employees (who aren’t so tech-savvy) could really do with some simpler communication methods.

Whatever predicament you might find yourself in, we are convinced that at least one of the aforementioned solutions will eradicate all of your communication problems, saving time and effort as you go.

With Connecteam, you can quickly onboard your workers, without any hassle whatsoever. Amazingly, this all-in-one app’s capabilities stretch far beyond its communication features – despite the fact that the employee directory, chat, surveys, suggestion boxes, and social feed are absolute must-haves.

Before you leave – we recommend that you at least try some of the free trials that the online communication tools on this list have to offer. Then it’ll be clearer which software suits your business the most. 

At the end of the day, you should give your team the best chance to communicate, no matter where or when they are working.

Your All-In-One Business Communication Software Solution

Give your business’s employee engagement and productivity a huge boost with Connecteam’s robust communication tools.

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