Working in retail means you are responsible for building traffic and sales to your business. Not to mention overseeing daily operations, hiring new employees (then training them), maintaining a clean shop, managing payroll, creating efficient schedules, and… Yeah, there’s a lot you’re responsible for as a retail manager.
On top of all of that, you’re faced with the competition that online stores present, meaning you need to give the best customer service, be efficient with employee management, and manage the total cost of operations. But there just aren’t enough hours in the day to streamline your day-to-day business needs.
Now that you know what you’re up against, we have to look into the statistics of profit. Why? Because the challenges you’re facing may be hefty, but do you know what the margin for profit is if you can overcome your biggest challenges? You have to look at the big picture.
See, online retail has actually grown 300% between 2000 and 2018, according to the U.S. Commerce Department. In that same time period, department store sales, unfortunately, dropped almost 50%. From these numbers, we understand two things: most consumers are focused on online shopping and the other is understanding consumer behavior – if you can understand and overcome these shifts, then your retail store will thrive. And remember that around 20% of annual retail sales all happen during the holiday season.
By understanding where your profit is coming from, you stand a much better chance of tackling the common, everyday problems your retail store(s) is up against.
What you need is an easy solution that will help you reduce employee turnover, quickly train employees, teach quality selling techniques, be up to date with all the latest changes, and maybe most of your employees are young, so you need to be on their level. Turning to retail mobile apps and software solutions can help alleviate all of the above, but with so many retailer apps on the market, where do you even begin? That’s where we come in! We’ve done the heavy lifting and have narrowed it down to the 10 best retailer apps and software solutions.
Top 10 Retailer Apps to Manage Your Retail Store
Known for its ease of use (even for the least tech-savvy of employees), robust features, exceptional customer support, and literally, so much more, Connecteam leads the list as the best retailer app.
- Automate daily operational activities to reduce friction and gain better oversight with digital reports and forms. For example, open and close retail store checklist, refunds report, stock order request form, etc.
- Streamline internal communication so everyone is on the same page, from headquarters, store managers, HR, shift managers, and employees. Start private or individual chat, share company announcements, refer to the in-app employee directory, share formal or informal communications, etc.
- Build your team up for success and establish a healthy company culture that includes material like shadowing practice during training, manager observation reports, better compliance practices, sharing positive customer reviews to boost engagement, highlight the employee of the month for better morale, etc.
- Enhance onboarding for new hires to lower the turnover rate and continue to build skills for your staff by moving everything to a single retailer app that employees can assess whenever. Include read and sign to acknowledge materials, videos, quizzes, chapters to read, FAQs, and more including point of sale training, a guide on reading customer body language, etc.
- Efficient and easy shift scheduling with templates, drag and drop, recurring shifts and so many more scheduling capabilities. Including adding key shift information and tasks, sending automatic reminders, open shifts for grabs, and much more.
- Better time tracking with clock in and out capabilities from your employee’s own mobile phone or a single Kiosk station like a tablet, export timesheets for accurate payroll, and send automatic reminders to make sure everyone clocks in and out on time.
- Manage every aspect of human resources to better manage your team including vacation requests, company policy updates, keeping contact information up to date, emergency contact lists, and everything in-between.
Price: Connecteam is the only retailer app that offers a fixed low price, starting at $39/month. Or you can start with the free 14-day trial after which you can switch to the free for life plan!
Scale Your Retail Business With Connecteam
Prisync is a competitor price tracking and dynamic pricing software for all business sizes. Just some of their features that are relevant for your retail store include: stop tracking manually, update prices 4x a day, easily integrates with any e-commerce software, get daily reports on stock availability, and much more. What’s most impressive about Prisync is that is gives you data so that you can adjust prices for a greater profit margin!
Price: Their “Professional” plan is available for up to 100 products and costs $59/month. “Premium” is up to 1,000 products and is $129/month. Finally, their “Platinum” plan is up to 5,000 products and is $229/month.
In need of pricing optimization software? Omnia Dynamic Pricing will help you take control of all your pricing, while saving time and boosting profits. How do they do this? Well this retail app has an algorithm that enhances internal data with external data to find optimal pricing.
Price: You’ll need to request a trial before receiving your pricing plan.
Founded in 1991, Visual Retail Plus is a software solution that is a modular application with CRM, POS, reporting, and inventory management. Activate a loyalty program, returns management, commission management, and more with this easy to use retailer app.
Price: $1,750.00/one-time for one computer and unlimited users.
What does NCR Counterpoint feature as a software solution? Mobile POS, built-in customer loyalty, configurable reporting, mobile marketing, inventory management, and automated purchasing. Receive custom made alerts and NCR Counterpoint integrates with e-commerce as well.
Price: Contact NCR directly for a demo and price quote for your retail business.
Comment selling on Facebook is a new, growing trend that retail stores are quickly taking notice of – post photos of your products and a user comments “sold”, the rest CommentSold takes care of. Now you can reach an even larger audience on Facebook with Facebook groups, Facebook Live, and Facebook Messenger.
Additionally, CommentSold allows for inventory management, automated invoicing, and an omni-channel experience.
Price: This retailer app will cost $44/month or $134/month depending on which features you need for your business.
7. Retail Pro
As a retailer app, Retail Pro will save time and money by seamlessly providing a complete retail management solution for inventory, POS, inventory management, customer experience, and more.
Price: With over 9,000 customers, you’ll still need to contact Retail Pro for a price quote.
8. LS Nav
LS Nav is a retailer app that is a brilliant unified commerce solution. Meaning you can easily and in real-time track stock levels, track sales, and productivity; whether it’s at a physical location, e-commerce platform, or a mobile app. Additionally, you can monitor your KPIs (key performance indicators) and also manage inventory.
Price: Contact LS Nav directly for a price quote.
Mobile apps as a retail business is a convenient and easy-to-use solution that can increase productivity as Snappi organizes product information, allows for total control, tracks the status of all items and enables mobile payment. Simply choose from Snappii’s 400+ ready-made app templates or they can create an app just for you, as far as retailer apps go, this is perfect.
Price: The price of this retailer app depends solely on how many users you need. If you just need one user, it’s $20/month. 5 users is $90/month and 10 users is $180. If you need more than 10 users, you’ll need to contact this retailer app for a price quote.
In need of fast billing, inventory, cloud POS, easy integration, CRM, customer loyalty, and multi-store management? GoFrugal POS Software is for you.
Price: Contact GoFrugal POS Software for a price quote.
Moving Forward With Retailer Apps to Manage Your Retail Employees
Knowing the challenges your retail store is facing and by researching tools that can help you overcome these issues, you can focus on the big picture – earning more profit to keep your doors open.
With the rise of online shopping and the desire for quick delivery, the customer base as we know it is evolving. Retail stores must do everything in their power to stay ahead of the competition. First and foremost, ensure that your employees are well trained and ready for anything. Second, ensure operations are running as smoothly as possible – these two responsibilities are at the forefront of every retail manager’s mind and for good reason, without the two running like a well-oiled machine, nothing would succeed.
Ergo, many retail managers and business owners of retail shops are turning to retailer apps so that the mundane tasks and effectiveness of all employee management needs are met with exceptional precision. Really go through the list of retailer apps we listed above and make the best choice for yourself, your employees, and your retail store.
#1 Retail App
Save time and effort on daily retail operations with the Connecteam retail app!