Streamline and simplify your daily operations at your amusement park from visitor to employee management and everything in between. We’ve compiled a list of top theme and amusement park management software solutions in 2022 that will help you do just that.

Amusement and theme parks are literally all about moving parts. It starts with ticket sales and admission control, the visitors’ traffic management, roller coaster maintenance, safety procedures, and event planning—all the way to the point of sale (POS) and inventory management.

So many complex interconnected processes must work well together and run smoothly to provide your visitors with a great and memorable experience. And as you already know: making this happen is not easy.

The great news is that theme park management software makes running and operating your park flawlessly easier than ever before. Aside from that, some sweet side effects include reduced staffing expenditure, a more enjoyable guest experience, and higher revenue per visitor.

To help you navigate your way through what’s out there, we’ve narrowed down a list of the top amusement park software solutions to help you find one that best suits your needs and budget.

If you don’t have the time to read through our research, jump down to our quick comparison table.

Our Top Picks

  1. Best all-in-one theme park management system.

    Learn more
  2. Best for monitoring sales, occupancy, and profitability.

  3. Best for smart ticketing solutions to events and attractions.  

What to Look For in a Amusement Park Management Software Solution

  • Ease of use: It’s easy to set up and offers an intuitive user experience.
  • Customizability: It’s customizable to suit your team structures.
  • Ticketing: It allows you to issue and accept manual and electronic tickets.
  • Point of sale system: It allows you to manage your different areas of sales with a single point of sale solution. Also, along with printable e-tickets, theme park software should be able to allow guests to book their tickets online.
  • Admission control: It allows you to issue and process tickets, whether you want to use classic turnstiles, speed gates, or other types of admission control, like barcode scanning and biometric validation.
  • Visitor management: You can measure visitors and track how visitor flow is moving. It allows you to collect and process essential customer data, such as visits frequency and time spent in different park zones, to help optimize costs and grow your business.
  • Employee management: No matter their role, all staff are deskless, mobile employees. Therefore it should allow you to manage your employees remotely, maintain communication, manage shifts and schedules, track work hours, and manage their tasks.
  • Maintenance management: It allows you to keep track of the maintenance schedule, repair manuals, and service requests, collect signed maintenance reports with pictures from technicians, gardeners, janitors, and other personnel, and hold them accountable for the work.
  • Price: It is cost-friendly and suits your budget.
  • Support: It comes with good customer support to help you with any issues.

The 8 Best Amusement Park Management Software Solutions of 2022

  1. Best all-in-one theme park management system

    • web
    • ios
    • android
    connecteam's amusement park management software interface

    Amusement and theme parks may differ in concepts and outline, but most of them have one thing in common: many employees and a multitude of different roles, jobs, shifts, and locations to cover. And this is exactly what Connecteam’s amusement park management system specializes in, offering countless features to easily and efficiently manage your non-desk workforce.

    With its advanced scheduling feature, you can easily build optimal job schedules. Quickly create shifts and jobs based on roles and locations, use drag and drop, and create templates. Your employees can clock in and out from shifts straight from their mobile phones. Managers get a complete overview through the admin dashboard with exportable timesheets for payroll needs.

    Connecteam also allows you and your team to stay connected with an in-app chat feature, engaging social feed, and much more. As part of Connecteam’s task management feature, you can create, assign, and manage any task. Track progress and make sure that your employees follow all necessary steps before completing a task by adding customizable digital forms and checklists.

    For Whom?

    Connecteam amusement park management system was built particularly for such mobile, or deskless employees, and this all-in-one, customizable app checks most of the theme park personnel management’s daily needs. It is the best all-in-one tool amusement park management system for amusement park employee management, daily operations, internal communications, scheduling, training, and task management.

    Key Features

    • Schedule employees for shifts in the different rides and facilities/venues
    • Maintenance & repair management
    • Safety & security compliance, reports, protocols, & checklists
    • Flexible, customizeable knowledge base for training & onboarding
    • Easily track employee work time for payroll
    • Communicate about important events or work policies with group or 1:1 chat
    • Social feed for fun, engaging updates - users can like & comment

    Pros

    • All-in-one software solution
    • Affordable solution
    • Intuitive and user-friendly
    • Excellent customer support

    Cons

    • Integrations in development

    Pricing

    Starts at just $29/month for up to 30 users Free 14-day trial Free plan available

    14-day free trial, no credit card required

    Start your free trial
  2. Good for: Monitoring sales

    • web
    • ios
    • android
    DexPOS amusement park pos interface

    Dexpos is a comprehensive mobile POS system designed for amusement parks to help them manage all business operations including billing, expenses, inventory, and customer relationships.

    Dexpos is a capable amusement park POS software for efficient theme park management.

    For Whom?

    This is more of a POS (point of sale) amusement park management software solution.

    Learn more about Dexpos

    Key Features

    • Multi-card counters and smart card counters for cashless transactions
    • Real-time monitoring to get updates about sales, occupancy, and profitability
    • Cloud-based POS syncs all your data to the cloud in real-time
    • QR Code based Wristbands or NFC Card based systems

    Pros

    • Great for billing
    • Easy to use

    Cons

    • Missing employee management features
    • Lacks pricing transparency

    Pricing

    Not disclosed by the vendor, please contact the vendor’s representative for a quote No free trial Free plan? No

  3. Good for: Smart ticketing event solutions

    • web
    SmarTag amusement park software

    SmarTag platform is designed to fit any leisure and entertainment venue and can be easily configurable for your needs and controlled directly from the browser.

    This theme park management system offers a complete software package for a frictionless guest experience.

    For Whom?

    If you need a POS (point of sale) system, SmarTag is the top option.

    Learn more about SmarTag

    Key Features

    • Ticketing
    • Payments
    • Access control
    • Self-service kiosk & mobile ordering
    • Photo activation
    • RFID wristbands

    Pros

    • Customizable features
    • Easy for guests to use

    Cons

    • Lacks employee management features
    • Zero pricing transparency

    Pricing

    Not disclosed by the vendor, please contact a vendor representative for a quote Free plan? No

    • web
    • ios
    • android
    • windows
    • mac
    Korona amusement park software

    Korona is an amusement park software for integrated event management. This software is designed to manage events and sell tickets on numerous platforms. Event operations can use a call center, eCommerce store, or in-person POS ticket sales.

    Korona event app offers a simple calendar to give you a broad overview. You can create recurring events with the option to add size and time constraints. Event tickets and products can all be sold online with real-time inventory updates.

    For Whom?

    Mainly for event management of amusement parks.

    Learn more about Korona

    Key Features

    • Group visits and rates management
    • eCommerce sales platform
    • Invoicing and receipts
    • Resource management
    • Customizable calendars
    • Integrated payment options

    Pros

    • Customizable POS features
    • Good customer service

    Cons

    • Complicated reporting features
    • Takes time to learn how to use

    Pricing

    Starts at $49/month A free trial is available Free plan? No

  4. Good for: Theme park maintenance

    • web
    • ios
    • android
    • windows
    • mac
    Fix Software amusement park software interface

    Top amusement park inventory & maintenance management software

    Fiix theme park management software is an efficient tool in managing preventive and predictive maintenance, work orders, and tracking inventory.

    For Whom?

    It allows you to manage inventory and maintenance for your amusement park.

    Learn more about Fiix

    Key Features

    • Identify high-volume and high-risk rides and attractions
    • Run preventive and scheduled maintenance on your properties
    • Use inventory tracking to ensure spare parts are always available
    • Track work order completion and work order history in a central database
    • Allow guest users to place work requests for free

    Pros

    • Easy to use for the most part
    • Good customer service

    Cons

    • Heavily dependent on feature tutorials
    • Complicated reporting feature

    Pricing

    Starts at $40/month per user Free trial available, only for 3 users Free plan? Yes

  5. Good for: Leisure venues

    • web
    Roller software interface

    Roller is a cloud-based software that makes it easier to work faster, is more flexible and accessible, and allows you to scale your business.

    Its product is broken into a few solutions for example ticketing and guest management, point of sale, CRM, memberships, waivers (which is extra), and more.

    For Whom?

    Roller fits trampoline parks, family entertainment centers, water parks, theme parks, museums, zoos, and even rock climbing gyms.

    Learn more about Roller

    Key Features

    • API and integrations
    • Guests can load credit onto RFID cards or wristbands
    • CRM
    • POS
    • Reports & analytics
    • Stock & inventory control
    • Ticketing

    Pros

    • Easy to use
    • Good customer support

    Cons

    • Difficult to check in on mobile
    • Initial setup is expensive

    Pricing

    Starts at $240/month for two devices Free trial available Free plan? No

  6. Good for: Managing group events

    • web
    • windows
    CenterEdge amusement park software

    CenterEdge has many point of sale functions such as selling tickets at the entrance or online, access control, and more.

    Additionally, it offers a marketing program, employee management, reporting, and real-time data.

    For Whom?

    Family entertainment centers, zoos, amusement parks, water parks, aquariums, and more.

    Learn more about CenterEdge

    Key Features

    • POS
    • Online ticketing
    • Access control
    • Cashless operations

    Pros

    • Easy to use
    • Good customer service

    Cons

    • No multiple ticket printing option
    • Centralized booking could be improved

    Pricing

    Contact a representative to learn more Free plan? No

  7. Good for: Waterparks

    • web
    • windows
    Gateway Ticketing Systems

    Gateway Ticketing System offers a unified point of sale software so that you can consolidate your ticketing, food and beverage, and retail sales for reporting.

    It also allows you to sell tickets and passes through multiple sales channels. Take it a step further and validate those, even if printed or via a mobile device.

    For Whom?

    Most ideal for theme parks, water parks, zoos, museums, aquariums, buses, and ferries.

    Learn more about Gateway Ticketing System

    Key Features

    • Multiple sales channels
    • Integrated ticketing and admission control
    • A unified point-of-sale solution
    • CRM
    • Annual passholder management

    Pros

    • Attractive user interface
    • Good customer support

    Cons

    • Ticketing features could be improved
    • Features can be a bit clunky to use

    Pricing

    Speak to a representative to learn more about pricing Free plan? No

Compare the Best Amusement Park Management Software Solutions

Topic
Reviews
4.8
N/A
N/A
4.7
4.4
4.7
4.4
4.4
Pricing
Starts at just $29/month for up to 30 users
Not disclosed by the vendor, please contact the vendor’s representative for a quote
Not disclosed by the vendor, please contact a vendor representative for a quote
Starts at $49/month
Starts at $40/month per user
Starts at $240/month for two devices
Contact a representative to learn more
Speak to a representative to learn more about pricing
Free Trial
yes
14 days
no
no
yes
yes
only for 3 users
yes
no
no
Free Plan
yes
Yes, up to 30 users
no
no
no
yes
no
no
no

What Is Amusement Park Management Software?

A theme park management system is a digital tool that provides managers in the amusement parks and attractions industry with solutions to streamline the daily tasks and duties that they are responsible for. Solutions can include features to help run every aspect of an amusement business, from ticketing to accounting functionality or provide more specific solutions to a particular business problem.

Every amusement park software is different. Some include customer-facing aspects and are therefore suitable for those types of positions, while most amusement park software is focused on managing operations.

How Does a Theme Park Management System Work?

While each amusement park management software solution works differently and offers varying sets of features, they generally all allow you to set up automations and customizations according to your business needs. It usually also includes a dashboard where you can see an overview of your operations, keep track of data, and generate reports.

The most common functionalities include ticketing, POS, admission control, and controls for managing employees, visitors, and maintenance.

Amusement park management software can be implemented on its own or integrated with other business management software, such as accounting or customer relationship management (CRM) software, depending on your park’s needs.

What Are The Benefits of Amusement Park Management Software?

  • Streamline processes: As it often includes tools for managing every aspect of your business, it can be a one-stop-shop for managing your daily functions. This also helps create a clear overview of what is going on on the ground and enables you to ensure that everything runs smoothly.
  • Saves valuable time: Digitalizing and partially automating your processes reduces time spent on doing this manually. This can help you lower administrative, labor, and operational costs.
  • Manage employees efficiently: It provides an effective solution for managing your mobile workforce, including scheduling, task management, and communication. This, in turn, improves employee engagement, productivity, and job satisfaction.
  • Gain actionable insights: Reports of data collected in the system give you valuable insights to help make your business run more efficiently. This can include forecasting future crowds based on past visits and upcoming bookings, allowing you to plan for resources accordingly.
  • Increased visitor satisfaction: Enabling processes to run more smoothly and efficiently positively impacts visitors’ experience and, ultimately, your business’s growth and success.

FAQs

Is Amusement Park Management Software Affordable?

This really depends on the management amusement park solution that you choose and how many features you need to manage daily tasks. Some amusement park management software can be as low as $29/month or even over a hundred dollars every month. Pricing for amusement software also depends on whether you’re charged per user or per location.

Is An Amusement Park Management Software Solution Suitable For All My Employees?

This really depends on the amusement software. Some are so easy to use that you can learn at your own pace and some are much easier to implement. The Connecteam amusement park management system is a great solution for companies and managers that have less tech-savvy employees and require little to no training to get started.

What Makes a Theme Park Successful?

The main aspect that makes theme or amusement parks successful is the memorability of their attractions. This makes visitors want to ride or see the attractions many times over. Overall, successful attractions are inclusive and not too restrictive, appeal to a variety of senses, and have memorable music.

Bottom Line On Leisure Park Management Software

Theme parks and other amusement and leisure parks are very different in their operations, but all of them are not easy to manage, with so many moving parts.

On top of that, theme park employee management operations are extremely important, because employees are the face of the business and should be a part of the whole “amusement” experience for the guests. That’s why it’s extremely important to constantly keep a hand abreast and have employee management on the tips of your fingers, even on the go. And this is something that only a mobile staff management app can provide.

Being able to organize and track schedules, create and store notes, fill in forms and checklists, as well as quickly communicate with important people— and doing all that straight from your mobile phone will make your work much easier and both your employees and guests happier.