Top 8 Amusement Park Management Software Solutions

Field Services
Denis Yankovsky September 10, 2021 9 min read

A list of the top amusement park management software solutions in 2022 to help streamline daily operations at your park.

Theme Park Management Software

Quick Guide

    Amusement parks and theme parks are literally all about moving parts. It starts with ticket sales and admission control, the visitors’ traffic management, roller coaster maintenance, safety procedures, and event planning — all the way to the POS and inventory management.

    So many difficult, interconnected processes that have to work well together, and run smoothly to provide your guests and visitors with the experience they will appreciate and remember. And when it comes to the family recreation and hospitality industry in general, safety and security compliance is another crucial aspect to keep in mind.

    The great news is: it is so much easier to flawlessly run and operate an amusement park or theme park today, than it was ever before, thanks to the many advancements in modern technology and smart software solutions of 2021.

    You don’t need to be a Disneyland or 6Flags owner to afford these solutions these days either.

    In fact, there are multiple solutions affordable for any business or non-profit organization, or even free to start, and many can make your operation work much smoother and more efficiently. All that results in higher spend per head, reduced manpower expenditure, and above all, a more enjoyable overall guest experience. 

    Theme and amusement park management software solutions are not all the same though: some of them are multifunctional, while others are more specific. We narrowed down a list to the top amusement park solutions to address and streamline your most pressing daily business needs.

    Top 8 Amusement Park Software Solutions in 2022

    Amusement parks and theme parks may differ in concepts and outline, but most of them have one thing in common: many employees, and a multitude of different roles, jobs, shifts, and locations to cover. When it comes to job scheduling specifically, Connecteam amusement park management system is an excellent software for theme parks and other hospitality venues that helps managers build effective job schedules. You can create shifts and jobs based on roles and locations, use drag and drop, create templates, and more.

    Connecteam theme park management app turns time tracking into a couple of mobile app clicks for employees to clock in and out of shifts, take breaks, or request absences. Managers get a full overview through the admin dashboard with exportable timesheets for payroll needs. GPS time tracking will also show you the exact location of your team in real-time so you can avoid “buddy-punching” and time theft.

    For Whom?

    Connecteam amusement park management system was built particularly for such mobile, or deskless employees, and this all-in-one, customizable app checks most of the theme park personnel management’s daily needs. It is the best all-in-one tool amusement park management system for amusement park employee management, daily operations, internal communications, scheduling, training, and task management

    Key Features

    Schedule employees for shifts in the different rides and facilities/venues

    Maintenance & repair management

    Safety & security compliance, reports, protocols, & checklists

    Flexible, customizeable knowledge base for training & onboarding

    Easily track employee work time for payroll

    Communicate about important events or work policies with group or 1:1 chat

    Social feed for fun, engaging updates – users can like & comment

    Pricing

    Starts at just $39/month for up to 50 users

    Free plan available

    Free 14-day trial

    DexPOS

    Dexpos is a comprehensive mobile POS system designed for amusement parks to help them manage all business operations including billing, expenses, inventory, and customer relationships. 

    Dexpos is a capable amusement park POS software for efficient theme park management.

    For Whom?

    This is more of a POS (point of sale) amusement park management software solution.

    Key Features

    Multi-card counters and smart card counters for cashless transactions

    Real-time monitoring to get updates about sales, occupancy, and profitability

    Cloud-based POS syncs all your data to the cloud in real-time

    QR Code based Wristbands or NFC Card based systems

    Pricing

    Not disclosed by the vendor, please contact the vendor’s representative for a quote

    No free trial

    SmarTag

    SmarTag platform is designed to fit any leisure and entertainment venue and can be easily configurable for your needs and controlled directly from the browser.

    This theme park management system offers a complete software package for a frictionless guest experience.

    For Whom?

    If you need a POS (point of sale) system, SmarTag is the top option.

    Key Features

    Ticketing

    Payments

    Access control

    Self-service kiosk & mobile ordering

    Photo activation

    RFID wristbands

    Pricing

    Not disclosed by the vendor, please contact a vendor representative for a quote

    Korona is an amusement park software for integrated event management. This software is designed to manage events and sell tickets on numerous platforms. Event operations can use a call center, eCommerce store, or in-person POS ticket sales. 

    Korona event app offers a simple calendar to give you a broad overview. You can create recurring events with the option to add size and time constraints. Event tickets and products can all be sold online with real-time inventory updates.

    For Whom?

    Mainly for event management of amusement parks.

    Key Features

    Group visits and rates management

    eCommerce sales platform

    Invoicing and receipts

    Resource management

    Customizable calendars

    Integrated payment options

    Pricing

    Starts at $49/month

    A free trial is available

    Fix Software

    Top amusement park inventory & maintenance management software

    Fiix theme park management software is an efficient tool in managing preventive and predictive maintenance, work orders, and tracking inventory. 

    For Whom?

    It allows you to manage inventory and maintenance for your amusement park.

    Key Features

    Identify high-volume and high-risk rides and attractions

    Run preventive and scheduled maintenance on your properties

    Use inventory tracking to ensure spare parts are always available

    Track work order completion and work order history in a central database

    Allow guest users to place work requests for free

    Pricing

    Starts at $40/month per user

    Free trial available, only for 3 users

    Roller software

    Roller is a cloud-based software that makes it easier to work faster, is more flexible and accessible, and allows you to scale your business.

    Its product is broken into a few solutions for example ticketing and guest management, point of sale, CRM, memberships, waivers (which is extra), and more.

    For Whom?

    Roller fits trampoline parks, family entertainment centers, water parks, theme parks, museums, zoos, and even rock climbing gyms.

    Key Features

    API and integrations

    Guests can load credit onto RFID cards or wristbands

    CRM

    POS

    Reports & analytics

    Stock & inventory control

    Ticketing

    Pricing

    Starts at $240/month for two devices

    Free trial available

    CenterEdge software

    CenterEdge has many point of sale functions such as selling tickets at the entrance or online, access control, and more.

    Additionally, it offers a marketing program, employee management, reporting, and real-time data.

    For Whom?

    Family entertainment centers, zoos, amusement parks, water parks, aquariums, and more.

    Key Features

    POS

    Online ticketing

    Access control

    Cashless operations

    Pricing

    Contact a representative to learn more

    Gateway Ticketing Systems

    Gateway Ticketing System offers a unified point of sale software so that you can consolidate your ticketing, food and beverage, and retail sales for reporting.

    It also allows you to sell tickets and passes through multiple sales channels. Take it a step further and validate those, even if printed or via a mobile device.

    For Whom?

    Most ideal for theme parks, water parks, zoos, museums, aquariums, buses, and ferries.

    Key Features

    Multiple sales channels

    Integrated ticketing and admission control

    A unified point-of-sale solution

    CRM

    Annual passholder management

    Pricing

    Speak to a representative to learn more about pricing

    Common Types Of Amusement Park Management Software

    Ticketing Software

    Ticketing software is where it all starts for any amusement or theme park. Apart from issuing and accepting manual and electronic tickets, the ticketing management system can also integrate well into other amusement park management modules, such as admission control or POS payment system.

    Point-of-Sale Software

    A smart & robust POS system is a must-have for theme parks, as the Food-&-Beverage and merchandise stores might collectively a great chunk of your income, in addition to the ticket sales. It’s the central hub for all the park’s operations. Along with printable e-tickets, theme park software should be able to allow guests to book their tickets online. 

    Admission Control

    Managing admissions is another crucial part of running a successful amusement park. Some parks would just have a single all-inclusive ticket entry for the whole property, while others offer a credit system with credits or tokens guests can purchase for money and spend cashless for different attractions within the amusement park. 

    In both cases though, people will come in with either printed tickets, season passes, wristbands, RFID tags, or unique codes to verify their purchase — you have to have a software management system in place to issue and process those tickets, whether you want to use classic turnstiles, speed gates, or other types of admission control, like barcode scanning and biometric validation.

    Visitor Management

    Theme park visitor management software solutions usually provide some way to measure the visitors and track the way guests progress to explore a theme park, or in other words, how visitor flow is moving. Visitor management software for theme parks is also used for collecting important data about the customers, such as:

    • Visits frequency logs
    • Time people spend in different park zones
    • Rides and attractions/events preference
    • F&B & merchandise shops customers flow and purchase analysis.

    A good theme park should include visitor management software or those features, to collect and process information about the guests and use it to optimize costs and grow the business.

    HR Management Software

    Theme parks are large organizations with many people on staff. More importantly, most amusement park employees don’t sit in an office, but rather are scattered all across the venue, or are likely moving all the time. 

    Those are just a few examples, the list of different roles can go on and on, but all of the staff are deskless, mobile employees that need to communicate with each other and managers, and get all the latest updates remotely, as well as coordinate their working hours. 

    If your employees work by hours, you also have to track their working hours and breaks, and sometimes calculate overtime too

    Maintenance Management Software

    Maintenance is important for any business, but it’s one of the basics of amusement park management. Roller coasters, vehicles, restaurant equipment, and other attractions must be regularly inspected and maintained to comply with health regulations and keep all the equipment safe and sound. With automated maintenance management software, amusement parks can keep track of the maintenance schedule, repair manuals, and service requests, as well as collect signed maintenance reports with pictures from technicians, gardeners, janitors, and other personnel, and hold them accountable for the work.

    Frequently Asked Questions On Amusement Park Management Systems

    Is Amusement Park Management Software Affordable?

    This really depends on the management amusement park solution that you choose and how many features you need to manage daily tasks. Some amusement park management software can be as low as $39/month or even over a hundred dollars every month. Pricing for amusement software also depends on whether you’re charged per user or per location.

    Is An Amusement Park Management Software Solution Suitable For All My Employees?

    This really depends on the amusement software. Some are so easy to use that you can learn at your own pace and some are much easier to implement. The Connecteam amusement park management system is a great solution for companies and managers that have less tech-savvy employees and require little to no training to get started. 

    Bottom Line On Leisure Park Management Software

    Theme parks and other amusement and leisure parks are very different in their operations, but all of them are not easy to manage, with so many moving parts.

    On top of that, theme park employee management operations are extremely important, because employees are the face of the business and should be a part of the whole “amusement” experience for the guests. That’s why it’s extremely important to constantly keep a hand abreast and have employee management on the tips of your fingers, even on the go, something that only a mobile staff management app can provide. 

    Being able to organize and track schedules, create and store notes, fill-in forms, and checklists, as well as quickly communicate with important people —  and doing all that from your mobile phone, even on the go, will make your work much easier, and both your employees and guests happier.

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