Streamline and simplify your daily operations at your amusement park from visitor to employee management and everything in between. We’ve compiled a list of top theme and amusement park management software solutions in 2024 that will help you do just that.
Amusement and theme parks are literally all about moving parts. It starts with ticket sales and admission control, the visitors’ traffic management, roller coaster maintenance, safety procedures, and event planning—all the way to the point of sale (POS) and inventory management.
So many complex interconnected processes must work well together and run smoothly to provide your visitors with a great and memorable experience. And as you already know: making this happen is not easy.
The great news is that theme park management software makes running and operating your park flawlessly easier than ever before. Aside from that, some sweet side effects include reduced staffing expenditure, a more enjoyable guest experience, and higher revenue per visitor.
To help you navigate your way through what’s out there, we’ve narrowed down a list of the top amusement park software solutions to help you find one that best suits your needs and budget.
If you don’t have the time to read through our research, jump down to our quick comparison table.
Our Top Picks
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Best all-in-one theme park management system.
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Best for monitoring sales, occupancy, and profitability.
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Best for smart ticketing solutions to events and attractions.
Why trust us?
Our team of unbiased software reviewers follows strict editorial guidelines, and our methodology is clear and open to everyone.
See our complete methodology
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Tools considered
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Tools reviewed
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Best tools
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What to Look For in a Amusement Park Management Software Solution
- Ease of use: It’s easy to set up and offers an intuitive user experience.
- Customizability: It’s customizable to suit your team structures.
- Ticketing: It allows you to issue and accept manual and electronic tickets.
- Point of sale system: It allows you to manage your different areas of sales with a single point of sale solution. Also, along with printable e-tickets, theme park software should be able to allow guests to book their tickets online.
- Admission control: It allows you to issue and process tickets, whether you want to use classic turnstiles, speed gates, or other types of admission control, like barcode scanning and biometric validation.
- Visitor management: You can measure visitors and track how visitor flow is moving. It allows you to collect and process essential customer data, such as visits frequency and time spent in different park zones, to help optimize costs and grow your business.
- Employee management: No matter their role, all staff are deskless, mobile employees. Therefore it should allow you to manage your employees remotely, maintain communication, manage shifts and schedules, track work hours, and manage their tasks.
- Maintenance management: It allows you to keep track of the maintenance schedule, repair manuals, and service requests, collect signed maintenance reports with pictures from technicians, gardeners, janitors, and other personnel, and hold them accountable for the work.
- Price: It is cost-friendly and suits your budget.
- Support: It comes with good customer support to help you with any issues.
The 8 Best Amusement Park Management Software Solutions of 2024
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Connecteam — Best all-in-one theme park management system
Amusement and theme parks may differ in concepts and outline, but most of them have one thing in common: many employees and a multitude of different roles, jobs, shifts, and locations to cover. And this is exactly what Connecteam’s amusement park management system specializes in, offering countless features to easily and efficiently manage your non-desk workforce.
With its advanced scheduling feature, you can easily build optimal job schedules. Quickly create shifts and jobs based on roles and locations, use drag and drop, and create templates. Your employees can clock in and out from shifts straight from their mobile phones. Managers get a complete overview through the admin dashboard with exportable timesheets for payroll needs.
Connecteam also allows you and your team to stay connected with an in-app chat feature, engaging social feed, and much more. As part of Connecteam’s task management feature, you can create, assign, and manage any task. Track progress and make sure that your employees follow all necessary steps before completing a task by adding customizable digital forms and checklists.
For Whom?
Connecteam amusement park management system was built particularly for such mobile, or deskless employees, and this all-in-one, customizable app checks most of the theme park personnel management’s daily needs. It is the best all-in-one tool amusement park management system for amusement park employee management, daily operations, internal communications, scheduling, training, and task management.
Key Features
Schedule employees for shifts in the different rides and facilities/venues
Maintenance & repair management
Safety & security compliance, reports, protocols, & checklists
Flexible, customizeable knowledge base for training & onboarding
Communicate about important events or work policies with group or 1:1 chat
Social feed for fun, engaging updates – users can like & comment
Pros
All-in-one software solution
Affordable solution
Intuitive and user-friendly
Excellent customer support
Cons
Needs internet or wifi access to work
Pricing
Free-for-life plan availablePremium plans start at $29/month for 30 users
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Dexpos — Good for: Monitoring sales
Available on
- Web
- iOS
- Android
Dexpos is a comprehensive mobile POS system designed for amusement parks to help them manage all business operations including billing, expenses, inventory, and customer relationships.
Dexpos is a capable amusement park POS software for efficient theme park management.
For Whom?
This is more of a POS (point of sale) amusement park management software solution.
Key Features
- Multi-card counters and smart card counters for cashless transactions
- Real-time monitoring to get updates about sales, occupancy, and profitability
- Cloud-based POS syncs all your data to the cloud in real-time
- QR Code based Wristbands or NFC Card based systems
Pros
- Great for billing
- Easy to use
Cons
- Missing employee management features
- Lacks pricing transparency
Pricing
https://www.dexpos.co/amusement-park-pos-software Trial: No Free Plan: No
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SmarTag — Good for: Smart ticketing event solutions
Available on
- Web
SmarTag platform is designed to fit any leisure and entertainment venue and can be easily configurable for your needs and controlled directly from the browser.
This theme park management system offers a complete software package for a frictionless guest experience.
For Whom?
If you need a POS (point of sale) system, SmarTag is the top option.
Key Features
- Ticketing
- Payments
- Access control
- Self-service kiosk & mobile ordering
- Photo activation
- RFID wristbands
Pros
- Customizable features
- Easy for guests to use
Cons
- Lacks employee management features
- Zero pricing transparency
Pricing
Pricing is not publicly available Trial: No Free Plan: No
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Korona —
Available on
- Web
- iOS
- Android
- Windows
- Mac
Korona is an amusement park software for integrated event management. This software is designed to manage events and sell tickets on numerous platforms. Event operations can use a call center, eCommerce store, or in-person POS ticket sales.
Korona event app offers a simple calendar to give you a broad overview. You can create recurring events with the option to add size and time constraints. Event tickets and products can all be sold online with real-time inventory updates.
For Whom?
Mainly for event management of amusement parks.
Key Features
- Group visits and rates management
- eCommerce sales platform
- Invoicing and receipts
- Resource management
- Customizable calendars
- Integrated payment options
Pros
- Customizable POS features
- Good customer service
Cons
- Complicated reporting features
- Takes time to learn how to use
Pricing
Starts at $49/month Trial: Yes Free Plan: No
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Fiix — Good for: Theme park maintenance
Available on
- Web
- iOS
- Android
- Windows
- Mac
Top amusement park inventory & maintenance management software
Fiix theme park management software is an efficient tool in managing preventive and predictive maintenance, work orders, and tracking inventory.
For Whom?
It allows you to manage inventory and maintenance for your amusement park.
Key Features
- Identify high-volume and high-risk rides and attractions
- Run preventive and scheduled maintenance on your properties
- Use inventory tracking to ensure spare parts are always available
- Track work order completion and work order history in a central database
- Allow guest users to place work requests for free
Pros
- Easy to use for the most part
- Good customer service
Cons
- Heavily dependent on feature tutorials
- Complicated reporting feature
Pricing
Starts at $40/user/month Trial: Yes — Up tp 3 users Free Plan: Yes
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Roller — Good for: Leisure venues
Available on
- Web
Roller is a cloud-based software that makes it easier to work faster, is more flexible and accessible, and allows you to scale your business.
Its product is broken into a few solutions for example ticketing and guest management, point of sale, CRM, memberships, waivers (which is extra), and more.
For Whom?
Roller fits trampoline parks, family entertainment centers, water parks, theme parks, museums, zoos, and even rock climbing gyms.
Key Features
- API and integrations
- Guests can load credit onto RFID cards or wristbands
- CRM
- POS
- Reports & analytics
- Stock & inventory control
- Ticketing
Pros
- Easy to use
- Good customer support
Cons
- Difficult to check in on mobile
- Initial setup is expensive
Pricing
Starts at $240/month, for two devices Trial: Yes Free Plan: No
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CenterEdge — Good for: Managing group events
Available on
- Web
- Windows
CenterEdge has many point of sale functions such as selling tickets at the entrance or online, access control, and more.
Additionally, it offers a marketing program, employee management, reporting, and real-time data.
For Whom?
Family entertainment centers, zoos, amusement parks, water parks, aquariums, and more.
Key Features
- POS
- Online ticketing
- Access control
- Cashless operations
Pros
- Easy to use
- Good customer service
Cons
- No multiple ticket printing option
- Centralized booking could be improved
Pricing
Contact vendor for price Trial: No Free Plan: No
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Gateway Ticketing System — Good for: Waterparks
Available on
- Web
- Windows
Gateway Ticketing System offers a unified point of sale software so that you can consolidate your ticketing, food and beverage, and retail sales for reporting.
It also allows you to sell tickets and passes through multiple sales channels. Take it a step further and validate those, even if printed or via a mobile device.
For Whom?
Most ideal for theme parks, water parks, zoos, museums, aquariums, buses, and ferries.
Key Features
- Multiple sales channels
- Integrated ticketing and admission control
- A unified point-of-sale solution
- CRM
- Annual passholder management
Pros
- Attractive user interface
- Good customer support
Cons
- Ticketing features could be improved
- Features can be a bit clunky to use
Pricing
Contact vendor for price Trial: No Free Plan: No
Compare the Best Amusement Park Management Software Solutions
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Start for free
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| Reviews |
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| Pricing |
Starts at just $29/month for the first 30 users
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https://www.dexpos.co/amusement-park-pos-software
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Pricing is not publicly available
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Starts at $49/month
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Starts at $40/user/month
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Starts at $240/month, for two devices
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Contact vendor for price
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Contact vendor for price
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| Free Trial |
yes
14-day
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no
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no
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yes
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yes
Up tp 3 users
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yes
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no
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no
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| Free Plan |
yes
Free Up to 10 users
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no
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no
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no
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yes
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no
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no
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no
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| Use cases |
Best all-in-one theme park management system
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Good for: Monitoring sales
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Good for: Smart ticketing event solutions
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Good for: Theme park maintenance
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Good for: Leisure venues
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Good for: Managing group events
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Good for: Waterparks
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| Available on |
Web, iOS, Android
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Web
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Web, iOS, Android, Windows, Mac
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Web, iOS, Android, Windows, Mac
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Web
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Web, Windows
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Web, Windows
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What Is Amusement Park Management Software?
A theme park management system is a digital tool that provides managers in the amusement parks and attractions industry with solutions to streamline the daily tasks and duties that they are responsible for. Solutions can include features to help run every aspect of an amusement business, from ticketing to accounting functionality or provide more specific solutions to a particular business problem.
Every amusement park software is different. Some include customer-facing aspects and are therefore suitable for those types of positions, while most amusement park software is focused on managing operations.
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How Does a Theme Park Management System Work?
While each amusement park management software solution works differently and offers varying sets of features, they generally all allow you to set up automations and customizations according to your business needs. It usually also includes a dashboard where you can see an overview of your operations, keep track of data, and generate reports.
The most common functionalities include ticketing, POS, admission control, and controls for managing employees, visitors, and maintenance.
Amusement park management software can be implemented on its own or integrated with other business management software, such as accounting or customer relationship management (CRM) software, depending on your park’s needs.
What Are The Benefits of Amusement Park Management Software?
- Streamline processes: As it often includes tools for managing every aspect of your business, it can be a one-stop-shop for managing your daily functions. This also helps create a clear overview of what is going on on the ground and enables you to ensure that everything runs smoothly.
- Saves valuable time: Digitalizing and partially automating your processes reduces time spent on doing this manually. This can help you lower administrative, labor, and operational costs.
- Manage employees efficiently: It provides an effective solution for managing your mobile workforce, including scheduling, task management, and communication. This, in turn, improves employee engagement, productivity, and job satisfaction.
- Gain actionable insights: Reports of data collected in the system give you valuable insights to help make your business run more efficiently. This can include forecasting future crowds based on past visits and upcoming bookings, allowing you to plan for resources accordingly.
- Increased visitor satisfaction: Enabling processes to run more smoothly and efficiently positively impacts visitors’ experience and, ultimately, your business’s growth and success.
FAQs
Is Amusement Park Management Software Affordable?
This really depends on the management amusement park solution that you choose and how many features you need to manage daily tasks. Some amusement park management software can be as low as $29/month or even over a hundred dollars every month. Pricing for amusement software also depends on whether you’re charged per user or per location.
Is An Amusement Park Management Software Solution Suitable For All My Employees?
This really depends on the amusement software. Some are so easy to use that you can learn at your own pace and some are much easier to implement. The Connecteam amusement park management system is a great solution for companies and managers that have less tech-savvy employees and require little to no training to get started.
What Makes a Theme Park Successful?
The main aspect that makes theme or amusement parks successful is the memorability of their attractions. This makes visitors want to ride or see the attractions many times over. Overall, successful attractions are inclusive and not too restrictive, appeal to a variety of senses, and have memorable music.
Bottom Line On Leisure Park Management Software
Theme parks and other amusement and leisure parks are very different in their operations, but all of them are not easy to manage, with so many moving parts.
On top of that, theme park employee management operations are extremely important, because employees are the face of the business and should be a part of the whole “amusement” experience for the guests. That’s why it’s extremely important to constantly keep a hand abreast and have employee management on the tips of your fingers, even on the go. And this is something that only a mobile staff management app can provide.
Being able to organize and track schedules, create and store notes, fill in forms and checklists, as well as quickly communicate with important people— and doing all that straight from your mobile phone will make your work much easier and both your employees and guests happier.
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