8 Best Carpet Cleaning Software for 2023 (In-Depth Review)

Check out the best carpet cleaning software solutions that will help you easily and efficiently manage and simplify various aspects of your daily operations.

There’s absolutely no doubt you’re an absolute carpet cleaning pro.

However, all the other tasks vital to successfully managing your business and team – from scheduling and task management to CRM and billing – can seem nearly impossible without the proper tools.

Luckily, the right carpet cleaning software helps streamline every part of your daily operations and easily boost your team’s efficiency. And you know what that means: quality service, happy customers, and maximized revenue.

We’ve lined up the best software solutions to make finding the right fit for your business just as simple.

Let’s get started!

If you don’t have the time to read through our research, jump down to our quick comparison table.

Our Top Picks

Best all-in-one carpet cleaning software
Learn more
Good for sending automated customer notifications
Good for storing files digitally

What to Look For in a Carpet Cleaning Software

When looking for a good carpet cleaning software solution, keep an eye out for the following aspects and features:

Ease of use: It’s easy to set up and offers an intuitive user experience.
Customizability: It’s customizable to suit your team structures.
Scheduling and dispatch: You can schedule appointments and match jobs with available employees.
Task management: You can create, assign, and track progress on tasks and projects.
Customer management: It provides a centralized platform for storing and managing customer information.
Invoicing and billing: You can generate invoices and track payments.
Inventory management: It allows you to track inventory levels and reorder supplies as needed.
Reporting and analytics: It provides real-time reporting and analytics on data managed in the system.
Price: It is cost-friendly and suits your budget.
Support: It comes with good customer support to help you with any issues.

The 8 Best Carpet Cleaning Softwares of 2023

Connecteam — Best all-in-one carpet cleaning software
Available on
- Web
- iOS
- Android
Connecteam is an all-in-one carpet cleaning software solution that provides everything you need to manage your employees and daily operations even while on the go.

Let’s look at some of the main ways the app can help streamline your carpet cleaning business’s day-to-day.

Job scheduling

Quickly create optimal job schedules and dispatch your cleaners according to their submitted availability and qualifications.

Add instructions to each job so your team can access all relevant details, files, and digital forms right on their cell phones.

GPS time tracking

Have employees clock in and out from jobs with a single tap and automatically record their time onto digital timesheets. This allows you to track accurate employee work hours and the time spent on specific projects, jobs, or clients.

GPS tracking capabilities further allow you to ensure your cleaners are always on time and exactly where they need to be while on the clock.

Task management

Easily create and assign tasks with all the necessary details for your team to complete on the job. Get a clear overview of real-time progress and task completion and receive status updates, added notes, or instant messages.

Digital forms, reports, and checklists

Create customizable digital forms, reports, and checklists for any task. Your employees can fill them out, add attachments and images, eSign them, and submit them for your review from any job location.

This allows you to gather real-time insights, keep records, and stay in the loop from anywhere.

Streamlined communication

Keep your entire team connected from anywhere and instantly communicate via the in-app chat and company feed.

Put all the information your employees need to deliver quality services safely and efficiently at their fingertips with an accessible knowledge base.

Use the digital phonebook to safely store all internal and client contact information, enabling your cleaners to reach all the relevant people directly from the app.

Connecteam also offers a free for life plan – Join Connecteam!
Key Features
Pros
- Intuitive and easy to use
- All-in-one solution
- Great customer support
- Budget-friendly
Cons
- Integrations in development
Pricing

Free-for-life plan availablePremium plans start at $29/month for 30 users
14-day free trial, no credit card required
Start your free trial

Jump to

Top Picks
Connecteam Workiz Dropbox Whatsapp Asana Waze Onfleet Salesforce
Compare All FAQ
Workiz — Good for sending automated customer notifications
Available on
- Web
Workiz is a carpet cleaning software that aims to turn service professionals into business professionals.

Workiz provides an easy-to-use platform for scheduling, invoicing, online booking, automatic customer notifications, and payment processing.

One of its unique selling points is its service phone system that allows you to answer, record, and mask calls. It is an industry-first, patented technology that provides carpet cleaning business owners with a complete communications suite powered by advanced AI and machine learning.
Learn more about Workiz
Key Features
- Calendar sync
- Confirmation/reminders
- Online booking
- Automated scheduling
Pros
- Easy to use
- Good capabilities
Cons
- Poor customer service
- Lacks user guides
Pricing

Starts at $65/month Trial: No Free Plan: No
Dropbox — Good for storing files digitally
Available on
- Web
- iOS
- Android
- Windows
- Mac
Dropbox is a file hosting service that aims to provide the one place to keep life organized and keep work moving.

It allows you to safely store and share files and information across different devices, including documents, videos, and images. Its business plan further will enable you to request and add eSignatures, track documents, and backup files. This makes it easy for carpet clean companies to manage and share documents with their teams, as well as with their clients.
Learn more about Dropbox
Key Features
- File sharing
- eSignature
- Document tracking
- Screen recordings
Pros
- Easy to use
- Supports different file types
Cons
- Prone to bugs
- Not budget friendly
Pricing

Starts at $9.99/month Trial: Yes Free Plan: Yes
Whatsapp — Good for communicating with customers
Available on
- Web
- iOS
- Android
- Windows
- Mac
WhatsApp is a popular messaging app that aims to provide a fast, simple, and reliable way for people to stay in touch anytime and anywhere.

With it, you can send private and group messages to users, including text messages, voice messages, images, and files. It lets you make voice and video calls and adjust your notification settings.

WhatsApp is not ideal for internal communication due to the lack of differentiation between personal and professional messaging and limited admin controls. WhatsApp does provide a business app and platform through which business representatives can communicate with customers.
Learn more about Whatsapp
Key Features
- Read statuses
- Group conversations
- Notification settings
- Voice and video calls
Pros
- Free version
- Familiar format
Cons
- You need to sign up with a phone number and contacts list
- WhatsApp shares user data, including IP addresses, with Meta
Pricing

Contact vendor for price Trial: No Free Plan: Yes
Asana — Good for managing projects
Available on
- Web
- iOS
- Android
Asana’s carpet cleaning software solution aims to help teams manage projects of any size and of any type.

It allows you to organize tasks with lists and assign them to your team members, helping your workers know what they need to do. You can add and subtract members to the project without creating an entirely new project.

It also allows you to schedule and see jobs on a calendar view and track progress. Also, your workers can see which tasks are the priority and their deadlines.
Learn more about Asana
Key Features
- Project overview
- Project brief
- Calendar view
- Reporting
Pros
- Easy to use
- Clean user interface
Cons
- Not all features supported on every platform
- Not-budget friendly
Pricing

Starts at $14.99/user/month Trial: No Free Plan: Yes — Up to 15 users
Waze — Good for route planning
Available on
- Web
- iOS
- Android
- Windows
- Mac
Waze’s route planning platform aims to empower communities to contribute road data, edit Waze maps, and carpool to improve the way we move about the world.

This carpet cleaning software helps you find the most efficient route to where you need to go and will provide you with road reports, accidents, police traps, and warnings of other road hazards that you’d rather avoid.

It offers a fast way to navigate and boasts a strong community base. The app crowdsources its data from other drivers on route, offering real-time information.
Learn more about Waze
Key Features
- Multiple route generating
- Live traffic updates
- Live map
- Carpool options
Pros
- Easy to use
- Good routing options
Cons
- Prone to bugs
- Consumes significant phone battery power
Pricing

Free Trial: Yes Free Plan: Yes
Onfleet — Good for managing local deliveries
Available on
- Web
- iOS
- Android
Onfleet is a carpet cleaning software solution that aims to make it easy for every retailer to offer fast, affordable, and delightful delivery to their customers.

It offers a route optimization algorithm that accounts for your team’s location, traffic, capacity, and delivery priorities to calculate the most efficient routes. Onfleet can recalculate daily routes as conditions change and automatically updates assignments to maximize productivity.

You can also log photos and collect signatures. A built-in chat system makes it easy to communicate with your team securely throughout the day.
Learn more about Onfleet
Key Features
- Route optimization and assignment
- Messaging
- Automated customer delivery updates
- Integration options
Pros
- Feature-rich
- Intuitive user interface
Cons
- Prone to bugs
- Could use further refinement
Pricing

Starts at $500/month Trial: Yes Free Plan: No
Salesforce — Good for managing customer relations
Available on
- Web
- iOS
- Android
- Windows
- Mac
Salesforce’s carpet cleaning software solution aims to bring companies and customers together on the #1 CRM.

You can use the CRM software solution to close deals, service customers, track marketing, and share files on any device.

It has artificial intelligence built in, and its analytics can give every employee access to data-driven insights anywhere and anytime. You can run your sales and marketing right from your phone.
Learn more about Salesforce
Key Features
- CRM
- Sales Cloud
- Sales enablement
- Territory planning
Pros
- Good analytical tools
- Easy information storage
Cons
- Poor customer service
- Not user-friendly
Pricing

Starts at $25/user/month Trial: Yes Free Plan: No

Compare the Best Carpet Cleaning Softwares

Topic
Reviews	4.8	4.6	4.5	4.7	4.5	N/A	4.7	4.4
Pricing	Starts at just $29/month for the first 30 users	Starts at $65/month	Starts at $9.99/month	Contact vendor for price	Starts at $14.99/user/month	Free	Starts at $500/month	Starts at $25/user/month
Free Trial	yes 14-day	no	yes	no	no	yes	yes	yes
Free Plan	yes Free Up to 10 users	no	yes	yes	yes Up to 15 users	yes	no	no

What Is Carpet Cleaning Software?

Carpet cleaning software is a digital tool that simplifies and automates various aspects of your business’s daily operations.

Depending on the software, it can, for instance, help carpet cleaning businesses manage schedules, tasks, customer relations, and payments. Additionally, many carpet cleaning software solutions offer real-time reporting and analytics tools that allow you to gain valuable insights into performance and make data-driven decisions.

Overall, a digital carpet cleaning solution can help you provide better customer service while maximizing efficiency and profitability.

How Does Carpet Cleaning Software Work?

While each carpet cleaner business platform works differently and offers varying sets of features, they generally all allow you to set up automations and customizations according to your business needs. It usually also includes a dashboard where you can see an overview of your operations, keep track of data, and generate reports.

Carpet cleaning software solutions most commonly include features for job scheduling, task management, customer relationship management (CRM), billing and invoicing, and inventory management.

What Are the Benefits of Carpet Cleaning Software?

The main benefits of using a carpet cleaner business platform include that it helps:

Boost efficiency by automating various tasks and processes, allowing you and your team to complete jobs more quickly and efficiently.
Enhance connectivity by allowing your team to access job details and update job statuses while on the go given the software’s usual mobile accessibility.
Enhance customer experience by providing a centralized platform for better managing carpet cleaning services and customer relationships, improving customer satisfaction and retention rates.
Increase accuracy by helping to minimize errors and inconsistencies in scheduling, invoicing, and other tasks, reducing the likelihood of costly mistakes.
Improve visibility by providing real-time reporting and analytics on data managed in the platform, further allowing you to make data-driven decisions and identify areas for improvement.

How Much Does Carpet Cleaning Software Cost?

The pricing of carpet cleaner business solutions largely differs per provider and often depends on the number of users and the feature package. It often ranges from $20-$150 per month per user. Particularly those that charge per user can get expensive if you work with a large team.

Note that high pricing does not necessarily equal a better user experience. Our number one pick, Connecteam, offers premium plans at a flat monthly rate of $29 for the first 30 employees.

FAQs

What are the startup costs to start your own carpet cleaning company?

The costs to start a carpet cleaning sole proprietorship can vary and often start from a few thousand dollars. Proper planning and software can save time and reduce administrative costs, making your small business more profitable.

What is the most effective carpet cleaning method?

The best rug cleaning process or method depends on factors like carpet type and soiling. Overall, the most effective carpet cleaning method is usually steam cleaning, which can remove dirt and bacteria in carpets by over 90%.

Can carpet cleaning software integrate with other software tools?

Yes, many carpet cleaning software providers offer integration options with other software tools, such as accounting software or credit card payment processors. This allows you to streamline your workflows and improve efficiency.

The Bottom Line On Carpet Cleaning Software

Overall, the right carpet cleaning software helps you streamline and simplify daily workflows and team management, allowing you to make smart business decisions, enhance your customer experience, and boost profits.

And the best part is that it doesn’t have to be expensive. Connecteam offers an intuitive and robust solution for carpet cleaning businesses for a fair and affordable price.