The 10 Best Workforce Management Software Solutions of 2022

HR Management
Rea Regan May 1, 2022 11 min read

We’ve compiled a list of the very best workforce management software solutions that will allow you to ditch your stressful and time-consuming day-to-day and make managing your employees as easy as the click of a button. 

Restaurant manager using workforce management software on her cellphone to manage her team

Quick Guide

    No matter what kind of business you run, effectively managing your workforce can feel like a hurricane of stressful tasks. Paperwork, unorganized processes, and endless back-and-forths with your employees quickly pile up and can make you feel like you’re drowning in work.

    The right workforce management software allows you to leave these hectic and time-consuming manual processes at the door and streamline every aspect of workforce management with one single tool.

    To help you find the one that best suits your company’s needs and budget, we’ve checked out dozens of solutions and collected our top picks of the best workforce management solutions. 

    Our Top Picks

    1. Connecteam – Best all-in-one workforce management software for handling every aspect of your day-to-day, including scheduling, communication, training, and HR matters.

    2. BambooHR – Good for tracking your employees’ job benefits.

    3. NICE IEX – Good for forecasting using artificial intelligence.

    Managing Your Employees Becomes Simple, Streamlined, And Engaging with Connecteam’s All-In-One Workforce Management Software

    What To Look For In Workforce Management Software

    When looking for a good WFM software solution, keep an eye out for the following tools and features:

    1. Ease of use: It’s easy to set up and offers an intuitive user experience. 
    2. Customizability: It’s customizable to suit your team structures.
    3. Scheduling: You can easily create the best schedule possible for your team and partially automate your employee scheduling process, including paid time off requests and shift swapping. 
    4. Time and attendance tracking: You can view and monitor attendance information through an included attendance tool, such as a time clock. 
    5. Task management: You can easily assign and streamline your employees’ daily tasks, such as with digital forms and checklists.
    6. Internal communication: You and your employees can direct communicate through the WFM software, for instance with a chat feature.
    7. Data analysis and reporting: It tracks your workforces’ overall and individual performance. All data in the system can be filtered and viewed in different insightful ways and converted into sharable reports. 
    8. Centralized information hub: You can upload and store important information and documents in a centralized knowledge center for your employees to access and consult at all times, such as your employee handbook and manuals.  
    9. Price: It is cost-friendly and suits your budget.
    10. Support: It comes with good customer support to help you with any issues.

    Top 10 Workforce Management Software Solutions 2022

     A restaurant manager views the performance of his employees using Connecteam's workforce management software

    Connecteam believes a workforce management software solution shouldn’t be complicated, hard to implement, difficult to use, or expensive. Instead, Connecteam offers the best all-in-one workforce management solution on the market so you can easily manage all your employees–from daily operations to communications and HR matters– all within one solution.

    Connecteam’s operational features include an employee time clock to track work hours (including payroll integrations with Quickbooks Online and Gusto), checklists and forms to take workflows and procedures digital, task management, and employee scheduling

    Connecteam’s engaging internal communication features allow you and your entire workforce to stay connected with private and team chats, an employee directory, updates, surveys, a searchable library, and more. You can also easily stay on top of your core HR matters and manage employee documentation, create employee training courses and quizzes, and give your employees some well-deserved recognition for their hard work–all with the click of a button.

    For Whom?

    Best for deskless employees, SMBs, and even Enterprise companies so Connecteam’s workforce management software works for all company sizes and industries

    Key Features

    Keep everyone aligned & boost engagement with 1:1 or group chat & a social feed

    Increase transparency & gather measurable feedback

    Paperless & automated work processes

    GPS time tracking, geofence, automated reminders & more for easy time tracking

    Customizable scheduling & dispatching features (templates, conflicts, shift tasks, etc.)

    Easily manage single or team daily tasks in a click and while on the go

    Enhance training with create custom training courses

    Pros & Cons

    Easy to use so very little training is needed

    Top and quick to answer customer support

    Desktop and mobile access

    Free plan only for up to 50 users

    Pricing

    Starts at just $39/month for up to 50 users

    A free for life plan

    Free 14-day trial

    Schedule, Manage Tasks, Communicate, Show Appreciation, And More – All With The Click Of A Button!

    Manage Your Workforce In A Breeze With Connecteam’s WFM Software

    BambooHR workforce management software

    BambooHR allows you to create custom workflows so you can eliminate bottlenecks. How so? It’s easier to approve requests, get e-signatures, employees can edit their personal info and you can onboard new hires easily. Plus, you can track job benefits, bonuses, raises, and other job-related information directly on BambooHR.

    Note that integration can be limited and this isn’t an all-in-one solution.

    For Whom?

    Best for companies with less than 100 employees

    Key Features

    Employee records

    Employee self-service (time off requests, company calendar, directory, etc.)

    Hiring and onboarding functions

    Advanced reporting

    Pros & Cons

    Easy to use

    A nice user interface

    Notifications can be over-whelming

    Can be glitchy with spotty internet connection

    Pricing

    Speak with a rep to learn more about pricing

    NICE IEX Workforce Management

    With NICE IEX Workforce Management, you can create and track schedules, breaks, shift switches and can make instant schedule changes. Through the monitor, you can quickly adapt schedules to fit demands, offer time off, and make employees aware of extra overtime when available.

    It’s also a great forecasting platform.

    For Whom?

    Best for call centers

    Key Features

    Forecasting

    Scheduling

    Pros & Cons

    Great product capabilities

    Hard to use

    Pricing

    Request a demo to learn more about their pricing options

    Skedulo Workforce Management

    Skedulo is a cloud-based solution that offers workforce management tools that allow you to manage and engage your employees while analyzing data. It offers scheduling and dispatching, messaging, virtual meetings, and even a mobile app.

    For Whom?

    Best for deskless workers so industries like healthcare, field services, residential services, etc.

    Key Features

    Automated scheduling

    Customizable features

    Quickly view work details, schedule changes and status updates

    Analytics

    Pros & Cons

    Helpful customer support

    Many scheduling features to fully accomodate all rostering needs

    Not available on all platforms like Mac, Windows, or an iPad

    Pricing

    For full pricing, contact a representative (note monthly billing isn’t an option)

    No free trial or plan

    InTime Solutions workforce software

    If you’re in law enforcement, public safety or other complex organizations then look no further than InTime Solutions for all your scheduling, timekeeping, and workforce management software needs. Easily track hours and sick time, get alerted if someone is abusing their hours, track overtime, allow for shift changes and so much more.

    Tailor the look and feel for your company as employees are more likely to use the app if they feel it was built for them.

    For Whom?

    Best for law enforcement, public, and private security, such as police, security companies, dispatch, airports, etc.

    Key Features

    Overtime managment

    Maintain compliance with union & agency policies with rules-based scheduling & alerts

    Includes timebanks, leaves and complex pay rules in all schedules & timesheets

    Pros & Cons

    Easy to use and clean interface

    Set up is long

    Pricing

    Contact a rep to learn more about pricing

    SAP SuccessFactors employee app

    From the second an employee clocks in, you are able to track virtually everything. On their website, they highlight their strategic workforce planning by saying, “Create demand and internal supply forecasts, identify and analyze risks, develop strategies, and model projected impact and costs.”

    You might need more training to understand how to use the product but the customer service department is amazing.

    For Whom?

    Best for small and large businesses

    Key Features

    Employee experience management

    HR and payroll

    Talent management

    Analytics and workforce planning

    Pros & Cons

    Great HR features

    Hard to use and glitches sometimes

    Pricing

    Contact a customer service representative to learn more about their pricing options

    Oracle’s workforce management cloud

    Through Oracle’s workforce management cloud, you are able to control labor costs, reduce manual work, and simplify compliance. With numerous features, including social capabilities, you can focus on time and labor such as track hours, manage shifts, absences, payroll, and more. As this is an Oracle product, the customer service team is amazing to work with.

    For Whom?

    Best for midsize and enterprise companies

    Key Features

    Absence management

    Time and labor

    Health and safety

    Pros & Cons

    Easy to use

    Not too customizable

    Pricing

    Speak to a sales rep to learn more about pricing

    Retain Resource Planning software

    Retain Resource Planning makes it easier to handle budgeting and forecasting, labor projection, scheduling, time tracking, skills tracking, and employee lifecycle management. View the data in a traditional wallchart, so it’s easy to move or duplicate schedules, and through colors and shapes, you can see all the finer details more clearly. Build reports that are tailored to what you need so you can focus on what you need to.

    For Whom?

    Best for industries like legal, IT, and professional services

    Key Features

    Drag and drop

    Duplication features for scheduling

    Easy filtering options

    Reports and demand forecasting

    Pros & Cons

    Great customer support

    Features can be enhanced for better functionality

    Pricing

    Starts at 13 GBP per user per month for up to 50 users and 10 BGP per user per month for over 50 users.

    Bitrix24 software

    Bitrix24 allows for collaborative task management for any sized team so you can work on time tracking, reporting, and more. Via task time management, you can allow for start and end dates, automatic task time tracking, manual time entry, calendar task display, and a task planner. As an admin, you can send reminders, add ratings, task reports, and more.

    It allows for integration with many products, such as Slack, Mailchimp, Skype, and more. Or you can create your own apps with its REST API.

    For Whom?

    Best for small and large businesses

    Key Features

    Communications like video calls and chats

    Reports and online documents

    Task and project management

    Time tracking

    Pros & Cons

    Great automation and templates

    Can have a lot of bugs

    Pricing

    For a 1-month contract, $49 for 5 users, $99 for 50 users & $199 for unlimited users

    A free plan

    Jibble workforce management software

    You can easily view and manage your team’s timesheets, run custom reports or even export data for detailed analysis, receive custom, either daily or weekly, notifications for your team performance, and you can track employee statistics for performance reviews and productivity improvement. Plus, you can download timesheets to an XLS file for payroll or additional analysis.

    Jibble also offers time tracking through the web, mobile, or the smart bot available in Slack and Microsoft Teams.

    For Whom?

    Best for teams and industries like construction, hospitality, field services, etc.

    Key Features

    GPS time tracking

    On-site time clock

    Work schedules

    Dashboard and alerts

    Pros & Cons

    Great customer service

    Can be hard to use

    Pricing

    Starts at $2.50/month/user or $5/month/user

    Free plan

    Compare the Best Workforce Management Solutions:

    Reviews

    Pricing

    Free Trial

    Free Plan

    4.8/5

    Starts at $39/mo for 50 users

    14-day trial

    Start for free

    Yes, up to 50 users

    4.6/5

    Pricing is not publicly available

    Yes

    Yes

    5/5

    Pricing is not publicly available

    Yes

    No

    4.4/5

    Pricing is not publicly available

    No

    No

    4.8/5

    Pricing is not publicly available

    Yes

    No

    4.0/5

    Pricing is not publicly available

    Yes

    Yes

    4.0/5

    Pricing is not publicly available

    No

    Yes

    4.4/5

    Costs $847/mo for up to 50 users

    No

    No

    4.1/5

    Costs $99/mo for 50 users

    Yes

    Yes

    4.8/5

    Costs $100 for 50 users

    Yes

    Yes

    Reviews

    4.8/5

    Pricing

    Starts at $39/mo for 50 users

    Free Trial

    14-day trial

    Start for free

    Free Plan

    Yes, up to 50 users

    Reviews

    4.6/5

    Pricing

    Pricing is not publicly available

    Free Trial

    Yes

    Free Plan

    Yes

    Reviews

    5/5

    Pricing

    Pricing is not publicly available

    Free Trial

    Yes

    Free Plan

    No

    Reviews

    4.4/5

    Pricing

    Pricing is not publicly available

    Free Trial

    No

    Free Plan

    No

    Reviews

    4.8/5

    Pricing

    Pricing is not publicly available

    Free Trial

    Yes

    Free Plan

    No

    Reviews

    4.0/5

    Pricing

    Pricing is not publicly available

    Free Trial

    Yes

    Free Plan

    Yes

    Reviews

    4.0/5

    Pricing

    Pricing is not publicly available

    Free Trial

    No

    Free Plan

    Yes

    Reviews

    4.4/5

    Pricing

    Costs $847/mo for up to 50 users

    Free Trial

    No

    Free Plan

    No

    Reviews

    4.1/5

    Pricing

    Costs $99/mo for 50 users

    Free Trial

    Yes

    Free Plan

    Yes

    Reviews

    4.8/5

    Pricing

    Costs $100 for 50 users

    Free Trial

    Yes

    Free Plan

    Yes

    What Is Workforce Management Software?

    Workforce management software (WFM software) is a set of tools that help companies and their workforce streamline their processes, increase overall efficiency, and boost productivity. It helps managers plan, track, and manage every aspect of employee operations in real-time, including job scheduling, leave management, time tracking, training, and task management.

    How Does Workforce Management Software Work?

    WFM software allows you to manage your workforce in every aspect with a single digital tool and automate parts your daily operations depending on the software’s capabilities and your selected preferences.

    With workforce management solutions, you can typically:

    • Create efficient and optimal job schedules for your employees based on their entered availability and qualifications.
    • Create tasks and assign these to your employees, while tracking their performance. 
    • Keep track of your employees attendance and time spent on the job, for instance with a time clock feature.
    • Maintain a direct line of communication with your team, such as with a chat feature. 
    • Centralize important documents into a centralized knowledge hub for your employees to access and consult, such as your employee handbook and manuals.
    • Collect and analyse data on your workforce’s individual and overall performance, and convert it into sharable reports.

    Why Should I Use Workforce Management Software?

    WFM software has many benefits, with the main ones including:

    • Streamline processes: As it often includes tools for managing every aspect of your business, it can be a one-stop-shop for managing your daily processes.
    • Saves time and money: Digitalizing and partially automating your processes reduces time spent on manually inputting data and duplicating work, and makes it easier to efficiently communicate information to relevant departments. This can help you lower administrative, labor, and operational costs. It also lowers the chances of human error, such as payments for unnecessary overtime.
    • Boost morale: When employees are managed correctly and paid on time, it boosts morale. This leads to better productivity, commitment, and loyalty. However, when lacking, it damages morale, increases the turnover rate, and damages your company’s reputation.
    • Boost compliance: With workforce management software all your work statements, employment contracts, and other documents are located in one central place so they’re easier to keep track of. It also gives you increased visibility into any compliance risks and liabilities that could harm your business.
    • Efficient job scheduling: It provides a clear overview of employee availability, skills, training, and certifications so that you know you’re scheduling the right employee for the job. It also helps you avoid overscheduling or understaffing.

    How Much Does Workforce Management Software Cost? 

    The pricing of such workforce management tools largely differs per provider and often depends on the number of users and the feature package. It can range anywhere from $2.50 to $72 per user per month. Particularly those that charge per user can get rather expensive if you’re working with a large team. 

    Note that high pricing does not necessarily equal a better user experience or include all the features that you need to manage your business smoothly. Our number one pick, Connecteam, offers the richest variety of features and an intuitive user experience starting at a flat monthly rate of $39 for the first 50 employees. 

    FAQs

    Is Workforce Management Software Hard to Use?

    Again, this also depends on the solution you choose. Some have a smooth and appealing user interface that’s engaging and easy to use. While others are clunky and have longer training periods.

    How Do You Become a Workforce Manager?

    Workforce managers often have a bachelor’s degree in a business-related field, while some employers may also consider candidates with several years of experience in management positions or a background in HR or human capital management. 

    Workforce managers are often also required to have great communication and organizational skills, be familiar with different workforce management and timekeeping programs and understand every aspect of a workforce project, such as assessing productivity. 

    What Is a Good Workforce Management Plan?

    It defines your company’s short and long-term needs and priorities and ensures that these can be met by matching them with scheduled and skilled personnel. Your workforce management plan should be flexible as these factors may change as the company grows.

    It for instance covers scheduling and skill development in the short-term, as well as plans for company growth.

    The software you use to optimize your workforce management plan should be designed to help you manage, collect, organize and analyze data and automate your processes.

    The Bottom Line On Workforce Management Software

    All in all, the right WFM software will allow you to ditch outdated and time-consuming paperwork and processes and breath new life into your day-to-day. With it, workforce management becomes a streamlined and more enjoyable task, allowing you to get things done effectively and work with a smile on your face again. 

    And the best part: It doesn’t even have to be expensive! 

    We believe Connecteam is the best WFM solution as it gives you the best bang for your buck. It has all the workforce management tools you need in one easy-to-use platform for a very reasonable and affordable price.

    Manage Your Employees With One Solution

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