Top 11 Maid Services Software Solutions in 2022

Cleaning
Beirit Harvey August 11, 2021 9 min read
residential cleaning crew

Quick Guide

    When you wake up in the morning, do you make your bed and tidy up your space before starting the day? It’s the little things that make a huge difference in how our space feels when it’s clean, but making my bed in the morning and owning a residential or commercial cleaning company is like comparing apples to oranges. 

    When owning a residential or commercial cleaning company, clients expect YOU to provide them with that feeling that comes along when you have a clean and organized home or office. And that’s not as easy as it sounds!

    If you’re a business owner or manager of a cleaning company, then you’re already more than familiar with all the challenges and obstacles that the cleaning services industry is facing on a daily basis. ECJ notes, “too many cleaning companies are trapped in traditional business models, using outdated, simplistic business systems that are losing them money and ultimately threatening their longevity and the legacies these (often family) business owners hope to leave for their children”. 

    In addition to these problems, the cleaning industry is also facing high employee turnover rates, inefficient employee time tracking, lack of real-time employee oversight, scheduling issues, and ineffective employee communication. 

    Additionally, the cleaning industry is not done growing, Allied Market Research shows, “cleaning services market size is expected to grow at a CAGR of 6.2% to reach $74,299 million by 2022”. In order to stay ahead of the competition, grow your business, and make sure your cleaning business is successful; it’s important to implement the help of technology. With that in mind, switching over to digital maid services software can help alleviate those previously mentioned problems and help you better run your cleaning business on a day-to-day basis. 

    Some of the benefits of using maid services management software include:

    1. A GPS-powered time clock for employees to easily clock in and out directly from their mobile device. Thereby reducing buddy punching, time theft, and rounding up. 
    2. Save time by creating employee schedules in minutes with recurring shifts, drag and drop, and customizable templates. Include shift notes (i.e. client address, special requests) for your employees to view as soon as they clock in. 
    3. Reduce the friction of day-to-day tasks with digital checklists and forms making daily operations smoother and more efficient. 
    4. Export timesheets to payroll in a click.  
    5. Better employee communication reduces back and forth calling and miscommunication. 

    Instead of using multiple digital solutions for each of these problems, which can also add up in price rather quickly, it’s more beneficial to use an all-in-one solution that incorporates all the features and benefits your business really needs. We’ve done our research and compiled a list of the top 11 maid services software solutions for residential and commercial cleaning companies so you don’t have to!

    Top 11 Maid Services Software Solutions

    cleaning team digital communication tool

    Connecteam is an all-in-one maid service solution that provides management with complete oversight of daily operations, communication, scheduling, employee onboarding, and so much more. Track employee task progress with status updates and automated push notifications when everything has been completed.  

    With Connecteam, you can easily create forms and automated reports, export timesheets to payroll with the touch of a button, and receive insights through actionable measurable data. 

    For whom?

    Connecteam is an ideal solution for the cleaning, hospitality, construction, food and beverage industry, and many more. Great for any business with frontline, remote, or deskless workers.

    Key Features:

    Scheduling with drag & drop, recurring schedules, and customizable templates

    Automated notifications and reminders

    GPS and Geofencing time tracking capabilities

    Group and 1:1 messaging

    Real-time manager oversight

    Daily tasks and checklists

    Knowledge center for onboarding and continued education

    Hazard and incident reporting

    Digital surveys, polls, and suggestion box

    Social feed to keep all employees informed and up-to-date

    Pros & Cons

    Affordably priced

    Exceptional customer service

    Set up is fast and easy

    Mobile, desktop, and kiosk access

    No automated scheduling

    Pricing:

    Premium plans start at $39/month for the first 50 users.

    Free trial: 14-day

    Free-for-life plan: Yes

    Experience The Power Of On-The-Go Maid Services Management With Connecteam

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    cleaning team digital communication tool
    helpdesk interface

    mHelpDesk is another software solution used to automate daily workflows and manual processes. They also provide lead management and a customer portal for clients to book appointments. The main feature of mHelpDesk software is inventory tracking. In addition, they also integrate with QuickBooks, Google Calendar, and HomeAdvisor. 

    For whom?

    Ideal solution for small to medium size businesses in the field service industries.

    Key Features:

    Add photos

    Alerts and notifications

    Client appointment scheduling

    Automated quoting

    Calendar management

    Pros & Cons

    Good integration with HomeAdvisor

    Good for quotes and appointments

    Mobile, desktop, and kiosk access

    Based on user reviews, the software is very slow

    Hard to set up and start using

    Pricing:

    Capterra notes their pricing starts at $169/month per user.

    Free trial: 14-day

    Free-for-life plan: No

    Jobber interface

    Jobber is a good software solution for businesses who need assistance in automating daily operations and client management as well. Jobber’s main features include employee scheduling and client invoicing. Through the “client hub”, customers can book appointments, receive job quotes, and send payments online. They also provide integrations with QuickBooks, mailchimp, and more.  

    For whom?

    Ideal solution for gardening, contracting, and cleaning companies

    Key Features:

    Appointment scheduling

    Notifications and reminders

    Automated scheduling

    Client management

    Online payments

    Employee management

    Pros & Cons

    Easy to use

    Simple client invoicing

    Mobile, desktop, and kiosk access

    Can be expensive for large teams

    Reporting feature could be improved

    Pricing:

    The Connect plan costs $139/month for up to 7 users.

    Free trial: Yes

    Free-for-life plan: No

    HouseCall Pro has several features specifically made for new and growing businesses. They offer a web building feature add-on that allows users to create a new webpage for their business to grow leads. In addition to employee management, they offer client management as well. 

    They also provide marketing tools for local online marketing. It’s really important to look into what each plan provides, as some features are considered “add-ons” and are not included in the pricing. 

    For whom?

    Ideal solution for the field services industry. 

    Key Features:

    Automated scheduling

    Billing and invoicing

    Client database

    Confirmation and reminders

    Equipment maintenance

    Automated marketing

    Pros & Cons

    Good for client scheduling

    Easy to use

    Mobile, desktop, and kiosk access

    Poor employee time tracking feature

    Can be pricey for large teams

    Pricing:

    The Grow plan costs $149/month for up to 5 users. Each additional user costs $30/month per user.

    Free trial: Yes

    Free-for-life plan: No

    service fusion interface

    Service Fusion is a software solution that helps manage day-to-day tasks, employees, and customers. They provide easy jon scheduling and job dispatching features to help managers ensure things are running smoothly. In addition, they provide a QuickBooks integration to make accounting a breeze. It also syncs with your job deposits, invoicing, and payments. 

    For whom?

    Ideal for small to medium sized field service contractors. 

    Key Features:

    24/7 GPS fleet tracking

    Employee time tracking

    Payroll reporting

    Customer emails

    Client management

    Inventory management

    Pros & Cons

    Good customer service

    Customizable

    Mobile, desktop, and kiosk access

    Some features are complicated to use

    No employee checklists

    Limited reporting features

    Pricing:

    The Starter plan costs $149/month for unlimited users.

    Free trial: No

    Free-for-life plan: No

    intuit interface

    With Intuit Field Service Management, you can easily create employee schedules and customer invoices in minutes. They also provide “schedule shuffling”, which basically allows managers to quickly reschedule technicians if they’re running late or there is another technician closer to the location. They also offer add-ons, such as a digital time card

    For whom?

    Ideal for medium to large sized businesses. 

    Key Features:

    Billing and invoicing

    Contact database

    Dispatch management

    Inventory management

    Routing

    E Signature

    Pros & Cons

    Good invoicing feature to collect payments in the field

    Customizable

    Mobile, desktop, and kiosk access

    Difficult to use

    Poor customer service

    Pricing:

    Their pricing starts at $35/month per user, with a maximum of 10 users.

    Free trial: Yes

    Free-for-life plan: No

    formitize interface

    Formitize is great for customizable forms, job management, employee time tracking, and scheduling. Formitize offers companies with a sales lead pipeline to help turn leads into actual customers. They also provide customer management as well. Additionally, Formitize is good for compliance and safety reporting for the food safety and inspection industries. They also provide discounts for charities and non profit organizations. 

    For whom?

    Good for all small and large businesses. 

    Key Features:

    Appointment scheduling

    Customer database

    Property layouts

    Quotes and estimates

    Employee management

    Customer Management

    Pros & Cons

    Great automated client reporting and reminders

    Easy to use

    Mobile, desktop, and kiosk access

    Support is limited or unresponsive

    Some features are overloaded with customization options

    Pricing:

    The Standard plan costs $29.99/month per user.

    Free trial: Yes

    Free-for-life plan: No

    zenmaid interface

    Zenmaid was specifically designed and made to cater to the cleaning industry, whether commercial or residential. Their software is intended to help businesses grow while simultaneously automating daily operations. They have a robust employee scheduling feature that provides management real-time oversight of their employees. 

    For whom?

    Specifically for the cleaning industry. 

    Key Features:

    Employee scheduling

    Accounting integrations

    GPS

    Customer database

    Job Management

    Routing

    Pros & Cons

    Easy to use

    Mobile, desktop, and kiosk access

    Users remark that payroll calculations are not always correct

    No group messaging

    Pricing:

    For 10 users it costs $139/month.

    Free trial: 14-day

    Free-for-life plan: Yes

    With Hubstaff Field, you can easily track and oversee your field employees with GPS tracking. With employee time tracking you can easily export hours to payroll. In addition, they offer job tracking, so management can easily set budgets and time limits for projects. Hubstaff integrates with Trello, Asana, QuickBooks, and more. 

    For whom?

    Ideal for the field services industry.

    Key Features:

    Activity tracking

    GPS and geofencing capabilities

    Employee database

    Project management

    Reporting

    Time tracking

    Pros & Cons

    More than 30 integrations

    Mobile, desktop, kiosk access

    Automated payroll and reporting

    Difficult to get in touch with customer support

    Features are difficult to navigate and hard to use

    Pricing:

    Their Field plan starts at $20 with 2 users and an additional $10/month for every additional user.

    Free trial: 14-day

    Free-for-life plan: No

    compass wave interface

    Compass Wave is a software solution for cleaning businesses that are interested in growing their company by generating leads and turning them into customers. They have an estimating tool that you can link directly with your Facebook to generate new leads and scale your business. In addition, they also offer employee scheduling and client invoicing through a Stripe integration. 

    For whom?

    Residential and commercial cleaning service companies. 

    Key Features:

    Billing and invoicing

    Client database

    Job scheduling

    Online appointment management

    Pros & Cons

    Good for scaling businesses

    Difficult to set up

    Not many employee management features

    Pricing:

    Pricing starts at $50 per month.

    Free trial: 14-day

    Free-for-life plan: No

    kickserv interface

    With Kickserv, you can easily manage your field employees with job status updates, GPS “check-ins” on your drivers, and attach notes to shifts so employees know exactly what to do when arriving at a job. They also offer job estimates, invoicing, and make it super easy for you to collect credit card payments through an app. They integrate with Xero, QuickBooks, MailChimp, and more. 

    For whom?

    Good fit for home service businesses. 

    Key Features:

    Alerts and notifications

    Appointment management

    Client management

    Client portal

    Customizable forms and reporting

    Employee scheduling

    Pros & Cons

    Good customer service

    Mobile, desktop, and kiosk access

    Not everything transfers to QuickBooks

    Can be expensive for large teams

    Lacks some important features

    Pricing:

    The Starter plan costs $99, with a maximum of 5 users.

    Free trial: 14-day

    Free-for-life plan: Yes, for up to 2 users.

    Benefits Of Using A Maid Services Management Software Solution

    Accurately Track Employee Hours

    A robust maid services management software solution, like Connecteam, will have a powerful time tracking feature to accurately and efficiently track employee hours. This translates to fewer manual errors in recording hours, timesheets, and ultimately payroll. In addition, with a digital time clock, you reduce buddy punching, time theft, and rounding up; greatly reducing labor costs. 

    Easily Schedule Employees

    Maid services management software solutions provide businesses a simple way to schedule employees. Managers no longer need to spend hours manually creating employee schedules. Instead, automated scheduling, customizable schedules, drag and drop, and recurring shifts make employee scheduling fast and simple. 

    Complete Business Oversight

    With GPS time stamping, geofencing, and job status updates, managers now have complete oversight of their employees and the status of their work. Managers no longer need to micromanage employees and can now focus on other tasks that are more important to the business.  

    Frequently Asked Questions About Maid Service Software Solutions

    What features should be included in a maid service software solution?

    This really depends on the needs of your business, but as a general rule, a maid service software solution should include employee time tracking, scheduling, digital forms and checklists, task management, a powerful communication feature, and tools for hiring and onboarding new employees. With Connecteam, you can do all this and more.  

    Can a maid service software solution help with Covid-19 compliance?

    Yes, a maid service software solution definitely can help with Covid-19 compliance. With Connecteam, you can easily send a daily Covid-19 declaration health form for employees to fill out conveniently from their mobile devices. Ensure employees don’t have a fever, cough, or have been in contact with someone who has tested positive for Coronavirus before coming into work by having them submit the form upon clocking in. Managers will receive an automated alert when an employee has filled, electronically signed, and submitted their health declaration form. 

    The Final Word On The Best Maid Services Software Solutions

    In order to scale your business and easily manage your employees, you must make the switch, if you haven’t already, to maid services software. Ditch manual pen and paper processes and save time and money by removing the friction of day-to-day activities. With maid services software, like Connecteam, you can stop micromanaging your employees and focus on the bigger picture. 

    In order to pick the right solution for your business, make sure you choose the solution that meets all your needs and is affordably priced. Lastly, make sure to take advantage of free trials and demos. 

    Connecteam: The Best All-In-One Solution For The Cleaning Industry

    14-day free trial, no credit card required!

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