Table of contents
  1. Top 11 Maid Services Software Solutions
  2. Benefits Of Using A Maid Services Management Software Solution
  3. Frequently Asked Questions About Maid Service Software Solutions
  4. The Final Word On The Best Maid Services Software Solutions

When you wake up in the morning, do you make your bed and tidy up your space before starting the day? It’s the little things that make a huge difference in how our space feels when it’s clean, but making my bed in the morning and owning a residential or commercial cleaning company is like comparing apples to oranges. 

When owning a residential or commercial cleaning company, clients expect YOU to provide them with that feeling that comes along when you have a clean and organized home or office. And that’s not as easy as it sounds!

If you’re a business owner or manager of a cleaning company, then you’re already more than familiar with all the challenges and obstacles that the cleaning services industry is facing on a daily basis. ECJ notes, “too many cleaning companies are trapped in traditional business models, using outdated, simplistic business systems that are losing them money and ultimately threatening their longevity and the legacies these (often family) business owners hope to leave for their children”. 

In addition to these problems, the cleaning industry is also facing high employee turnover rates, inefficient employee time tracking, lack of real-time employee oversight, scheduling issues, and ineffective employee communication. 

Additionally, the cleaning industry is not done growing, Allied Market Research shows, “cleaning services market size is expected to grow at a CAGR of 6.2% to reach $74,299 million by 2022”. In order to stay ahead of the competition, grow your business, and make sure your cleaning business is successful; it’s important to implement the help of technology. With that in mind, switching over to digital maid services software can help alleviate those previously mentioned problems and help you better run your cleaning business on a day-to-day basis. 

Some of the benefits of using maid services management software include:

  1. A GPS-powered time clock for employees to easily clock in and out directly from their mobile device. Thereby reducing buddy punching, time theft, and rounding up. 
  2. Save time by creating employee schedules in minutes with recurring shifts, drag and drop, and customizable templates. Include shift notes (i.e. client address, special requests) for your employees to view as soon as they clock in. 
  3. Reduce the friction of day-to-day tasks with digital checklists and forms making daily operations smoother and more efficient. 
  4. Export timesheets to payroll in a click.  
  5. Better employee communication reduces back and forth calling and miscommunication. 

Instead of using multiple digital solutions for each of these problems, which can also add up in price rather quickly, it’s more beneficial to use an all-in-one solution that incorporates all the features and benefits your business really needs. We’ve done our research and compiled a list of the top 11 maid services software solutions for residential and commercial cleaning companies so you don’t have to!

Top 11 Maid Services Software Solutions

cleaning team digital communication tool

Connecteam is an all-in-one maid service solution that provides management with complete oversight of daily operations, communication, scheduling, employee onboarding, and so much more. Track employee task progress with status updates and automated push notifications when everything has been completed.  

With Connecteam, you can easily create forms and automated reports, export timesheets to payroll with the touch of a button (it even integrates with Quickbooks and Gusto Payroll online), and receive insights through actionable measurable data. 

For whom?

Connecteam is an ideal solution for the cleaning, hospitality, construction, food and beverage industry, and many more. Great for any business with frontline, remote, or deskless workers.

Key Features:

  • Scheduling with drag & drop, recurring schedules, and customizable templates

  • Automated notifications and reminders

  • GPS and Geofencing time tracking capabilities

  • Group and 1:1 messaging

  • Real-time manager oversight

  • Daily tasks and checklists

  • Knowledge center for onboarding and continued education

  • Hazard and incident reporting

  • Digital surveys, polls, and suggestion box

  • Social feed to keep all employees informed and up-to-date

Pros & Cons

  • Affordably priced

  • Exceptional customer service

  • Set up is fast and easy

  • Mobile, desktop, and kiosk access

  • No automated scheduling

Pricing:

  • Premium plans start at $29/month for the first 30 users.

  • Free trial: 14-day

  • Free plan: For up to 10 users, without limitations

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cleaning team digital communication tool
helpdesk interface

mHelpDesk is another software solution used to automate daily workflows and manual processes. They also provide lead management and a customer portal for clients to book appointments. The main feature of mHelpDesk software is inventory tracking. In addition, they also integrate with QuickBooks, Google Calendar, and HomeAdvisor. 

For whom?

Ideal solution for small to medium size businesses in the field service industries.

Key Features:

  • Add photos

  • Alerts and notifications

  • Client appointment scheduling

  • Automated quoting

  • Calendar management

Pros & Cons

  • Good integration with HomeAdvisor

  • Good for quotes and appointments

  • Mobile, desktop, and kiosk access

  • Based on user reviews, the software is very slow

  • Hard to set up and start using

Pricing:

  • Capterra notes their pricing starts at $169/month per user.

  • Free trial: 14-day

  • Free-for-life plan: No

Jobber interface

Jobber is a good software solution for businesses who need assistance in automating daily operations and client management as well. Jobber’s main features include employee scheduling and client invoicing. Through the “client hub”, customers can book appointments, receive job quotes, and send payments online. They also provide integrations with QuickBooks, mailchimp, and more.  

For whom?

Ideal solution for gardening, contracting, and cleaning companies

Key Features:

  • Appointment scheduling

  • Notifications and reminders

  • Automated scheduling

  • Client management

  • Online payments

  • Employee management

Pros & Cons

  • Easy to use

  • Simple client invoicing

  • Mobile, desktop, and kiosk access

  • Can be expensive for large teams

  • Reporting feature could be improved

Pricing:

  • The Connect plan costs $139/month for up to 7 users.

  • Free trial: Yes

  • Free-for-life plan: No

HouseCall Pro has several features specifically made for new and growing businesses. They offer a web building feature add-on that allows users to create a new webpage for their business to grow leads. In addition to employee management, they offer client management as well. 

They also provide marketing tools for local online marketing. It’s really important to look into what each plan provides, as some features are considered “add-ons” and are not included in the pricing. 

For whom?

Ideal solution for the field services industry. 

Key Features:

  • Automated scheduling

  • Billing and invoicing

  • Client database

  • Confirmation and reminders

  • Equipment maintenance

  • Automated marketing

Pros & Cons

  • Good for client scheduling

  • Easy to use

  • Mobile, desktop, and kiosk access

  • Poor employee time tracking feature

  • Can be pricey for large teams

Pricing:

  • The Grow plan costs $149/month for up to 5 users. Each additional user costs $30/month per user.

  • Free trial: Yes

  • Free-for-life plan: No

service fusion interface

Service Fusion is a software solution that helps manage day-to-day tasks, employees, and customers. They provide easy jon scheduling and job dispatching features to help managers ensure things are running smoothly. In addition, they provide a QuickBooks integration to make accounting a breeze. It also syncs with your job deposits, invoicing, and payments. 

For whom?

Ideal for small to medium sized field service contractors. 

Key Features:

  • 24/7 GPS fleet tracking

  • Employee time tracking

  • Payroll reporting

  • Customer emails

  • Client management

  • Inventory management

Pros & Cons

  • Good customer service

  • Customizable

  • Mobile, desktop, and kiosk access

  • Some features are complicated to use

  • No employee checklists

  • Limited reporting features

Pricing:

  • The Starter plan costs $149/month for unlimited users.

  • Free trial: No

  • Free-for-life plan: No

intuit interface

With Intuit Field Service Management, you can easily create employee schedules and customer invoices in minutes. They also provide “schedule shuffling”, which basically allows managers to quickly reschedule technicians if they’re running late or there is another technician closer to the location. They also offer add-ons, such as a digital time card

For whom?

Ideal for medium to large sized businesses. 

Key Features:

  • Billing and invoicing

  • Contact database

  • Dispatch management

  • Inventory management

  • Routing

  • E Signature

Pros & Cons

  • Good invoicing feature to collect payments in the field

  • Customizable

  • Mobile, desktop, and kiosk access

  • Difficult to use

  • Poor customer service

Pricing:

  • Their pricing starts at $35/month per user, with a maximum of 10 users.

  • Free trial: Yes

  • Free-for-life plan: No

formitize interface

Formitize is great for customizable forms, job management, employee time tracking, and scheduling. Formitize offers companies with a sales lead pipeline to help turn leads into actual customers. They also provide customer management as well. Additionally, Formitize is good for compliance and safety reporting for the food safety and inspection industries. They also provide discounts for charities and non profit organizations. 

For whom?

Good for all small and large businesses. 

Key Features:

  • Appointment scheduling

  • Customer database

  • Property layouts

  • Quotes and estimates

  • Employee management

  • Customer Management

Pros & Cons

  • Great automated client reporting and reminders

  • Easy to use

  • Mobile, desktop, and kiosk access

  • Support is limited or unresponsive

  • Some features are overloaded with customization options

Pricing:

  • The Standard plan costs $29.99/month per user.

  • Free trial: Yes

  • Free-for-life plan: No

zenmaid interface

Zenmaid was specifically designed and made to cater to the cleaning industry, whether commercial or residential. Their software is intended to help businesses grow while simultaneously automating daily operations. They have a robust employee scheduling feature that provides management real-time oversight of their employees. 

For whom?

Specifically for the cleaning industry. 

Key Features:

  • Employee scheduling

  • Accounting integrations

  • GPS

  • Customer database

  • Job Management

  • Routing

Pros & Cons

  • Easy to use

  • Mobile, desktop, and kiosk access

  • Users remark that payroll calculations are not always correct

  • No group messaging

Pricing:

  • For 10 users it costs $139/month.

  • Free trial: 14-day

  • Free-for-life plan: Yes

With Hubstaff Field, you can easily track and oversee your field employees with GPS tracking. With employee time tracking you can easily export hours to payroll. In addition, they offer job tracking, so management can easily set budgets and time limits for projects. Hubstaff integrates with Trello, Asana, QuickBooks, and more. 

For whom?

Ideal for the field services industry.

Key Features:

  • Activity tracking

  • GPS and geofencing capabilities

  • Employee database

  • Project management

  • Reporting

  • Time tracking

Pros & Cons

  • More than 30 integrations

  • Mobile, desktop, kiosk access

  • Automated payroll and reporting

  • Difficult to get in touch with customer support

  • Features are difficult to navigate and hard to use

Pricing:

  • Their Field plan starts at $20 with 2 users and an additional $10/month for every additional user.

  • Free trial: 14-day

  • Free-for-life plan: No

compass wave interface

Compass Wave is a software solution for cleaning businesses that are interested in growing their company by generating leads and turning them into customers. They have an estimating tool that you can link directly with your Facebook to generate new leads and scale your business. In addition, they also offer employee scheduling and client invoicing through a Stripe integration. 

For whom?

Residential and commercial cleaning service companies. 

Key Features:

  • Billing and invoicing

  • Client database

  • Job scheduling

  • Online appointment management

Pros & Cons

  • Good for scaling businesses

  • Difficult to set up

  • Not many employee management features

Pricing:

  • Pricing starts at $50 per month.

  • Free trial: 14-day

  • Free-for-life plan: No

kickserv interface

With Kickserv, you can easily manage your field employees with job status updates, GPS “check-ins” on your drivers, and attach notes to shifts so employees know exactly what to do when arriving at a job. They also offer job estimates, invoicing, and make it super easy for you to collect credit card payments through an app. They integrate with Xero, QuickBooks, MailChimp, and more. 

For whom?

Good fit for home service businesses. 

Key Features:

  • Alerts and notifications

  • Appointment management

  • Client management

  • Client portal

  • Customizable forms and reporting

  • Employee scheduling

Pros & Cons

  • Good customer service

  • Mobile, desktop, and kiosk access

  • Not everything transfers to QuickBooks

  • Can be expensive for large teams

  • Lacks some important features

Pricing:

  • The Starter plan costs $99, with a maximum of 5 users.

  • Free trial: 14-day

  • Free-for-life plan: Yes, for up to 2 users.

Benefits Of Using A Maid Services Management Software Solution

Accurately Track Employee Hours

A robust maid services management software solution, like Connecteam, will have a powerful time tracking feature to accurately and efficiently track employee hours. This translates to fewer manual errors in recording hours, timesheets, and ultimately payroll. In addition, with a digital time clock, you reduce buddy punching, time theft, and rounding up; greatly reducing labor costs. 

Easily Schedule Employees

Maid services management software solutions provide businesses a simple way to schedule employees. Managers no longer need to spend hours manually creating employee schedules. Instead, automated scheduling, customizable schedules, drag and drop, and recurring shifts make employee scheduling fast and simple. 

Complete Business Oversight

With GPS time stamping, geofencing, and job status updates, managers now have complete oversight of their employees and the status of their work. Managers no longer need to micromanage employees and can now focus on other tasks that are more important to the business.  

Frequently Asked Questions About Maid Service Software Solutions

What features should be included in a maid service software solution?

This really depends on the needs of your business, but as a general rule, a maid service software solution should include employee time tracking, scheduling, digital forms and checklists, task management, a powerful communication feature, and tools for hiring and onboarding new employees. With Connecteam, you can do all this and more.  

Can a maid service software solution help with Covid-19 compliance?

Yes, a maid service software solution definitely can help with Covid-19 compliance. With Connecteam, you can easily send a daily Covid-19 declaration health form for employees to fill out conveniently from their mobile devices. Ensure employees don’t have a fever, cough, or have been in contact with someone who has tested positive for Coronavirus before coming into work by having them submit the form upon clocking in. Managers will receive an automated alert when an employee has filled, electronically signed, and submitted their health declaration form. 

The Final Word On The Best Maid Services Software Solutions

In order to scale your business and easily manage your employees, you must make the switch, if you haven’t already, to maid services software. Ditch manual pen and paper processes and save time and money by removing the friction of day-to-day activities. With maid services software, like Connecteam, you can stop micromanaging your employees and focus on the bigger picture. 

In order to pick the right solution for your business, make sure you choose the solution that meets all your needs and is affordably priced. Lastly, make sure to take advantage of free trials and demos. 

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Online forms, reports & checklists app for window cleaning business