A stellar employee experience will increase your employee retention and satisfaction with these solutions. Here are the 7 best employee experience management platforms of 2024.
The modern workplace has undergone a number of changes in recent years. For many employees, a simple paycheck isn’t enough anymore.
Today’s workforce wants a work experience that’s both personalized and engaging. Companies must step up to the plate and focus on the employee experience to attract and keep top talent.
And that’s where employee experience platforms come in. They assist organizations in meeting their employees’ evolving needs, from day one of onboarding to performance evaluations and beyond.
So, let’s explore the best employee experience platform of 2024 and see how it can help create a work environment that’s positive and productive for everyone.
If you don’t have the time to read through our research, jump down to our quick comparison table.
Our Top Picks
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Best all-in-one employee experience platform
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Good for smaller organizations with limited resources
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Good for medium to large organizations with employees primarily located in North America.
Why trust us?
Our team of unbiased software reviewers follows strict editorial guidelines, and our methodology is clear and open to everyone.
See our complete methodology
25
Tools considered
16
Tools reviewed
7
Best tools
chosen
What to Look For in a Employee Experience Platform
When you’re evaluating employee experience management software, these are some of the most important features to consider:
- Employee Self-Service: Allows employees to access their benefits, paystub, and tax forms.
- Communication and Collaboration: Provides instant messaging, group chat, and document-sharing solutions.
- Employee Feedback: Allows managers to survey employees, gather feedback, and analyze results to identify areas for improvement.
- Performance Management and Recognition: Allows managers to set goals, track progress, and provide feedback to employees.
- Attendance and Time Tracking: This lets managers track employee hours, approve time off requests, and generate reports.
- Training and Development: Creates and assigns training programs, tracks progress, and provides feedback.
- Mobile-Friendly: With most employees working remotely, it’s important that the software is mobile-friendly and can be accessed from any device — particularly for deskless and frontline workers.
- Customer Support: You want a provider who will support you when needed.
The 7 Best Employee Experience Platforms of 2024
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Connecteam — Best all-in-one employee experience platform
Connecteam is an all-in-one employee management software solution that gives business owners and managers powerful communication and HR tools to keep their workforce connected and engaged from their mobile phones.
Company News Feed
Connecteam lets you create and share posts about updates, company news, or shout-outs and interact with employees right on the app’s social feed. This lets you keep your employees informed and engaged with the company’s happenings. You can also allow employees to react and comment on your posts to increase engagement further. This will help foster a sense of community among your team members, even when they are working remotely.
Surveys and Live Polls
Create fully customizable surveys to gather feedback from your team and measure their sense of connection, motivation, and job satisfaction. Employees can complete surveys on their mobile phones and submit their responses in real-time. This can help you gain valuable insights into your team’s engagement levels, which can then be used to improve your employee management strategy.
Rewards and Recognition
Send custom recognitions for any big moment and add tangible rewards. Show star employees appreciation privately or put them in the spotlight on your company feed. Recognize and reward your top-performing employees, which can help increase engagement and motivation among your team members.
Read our in-depth review of the best employee recognition software.
Employee Team Chat
Maintain a direct line of communication with your employees and enhance working relationships with Connecteam’s workplace chat app. The built-in chat lets you engage with your staff at any level, from one-on-one and team chats to company-wide broadcasts. This can help you keep your team members informed and connected, even when they are working remotely.
You can also use this feature to quickly resolve any issues that may arise and get feedback from your team members.
Admin Dashboard
Connecteam’s admin dashboard gives you a clear overview of all engagement-related user activity and data in the system. This allows you to quickly gain actionable insight to optimize employee engagement within your company. You can easily track how your team members engage with the software, identify areas that need improvement, and make data-driven decisions.
Connecteam also offers a free for life plan – Try Connecteam here!
Key Features
Engagement data and reporting
Rewards and recognition
Pros
Complete all-in-one solution
Excellent customer support
Intuitive user interface
Affordable (100% free for up to 10 users)
Cons
Needs internet or wifi access to work
Pricing
Free-for-life plan availablePremium plans start at $29/month for 30 users
14-day free trial, no credit card required
Start your free trial -
Lattice — Good for smaller organizations with limited resources
Lattice allows companies to track and improve employee engagement, performance, and development. It includes features such as goal tracking, 360-degree feedback, performance evaluations, and pulse surveys. It also allows managers to create custom performance metrics and track progress over time. Lattice includes employee development tracking with mentorship programs and personal development goal monitoring.
Key Features
- Dashboard
- Employee recognition
- Surveys
- Reporting and analytics
Pros
- Data-driven insights
- Integration with other tools
Cons
- Complicated for small teams
- Unwieldy user interface
Pricing
Starts at $11/user/month Trial: No Free Plan: No
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WorkTango — Good for medium to large organizations with employees primarily located in North America.
Available on
- Web
- iOS
- Android
WorkTango is an employee experience management software that allows companies to measure and improve employee engagement, satisfaction, and performance. It has a mobile app and can integrate with other HR systems.
Key Features
- Recognition and rewards
- Surveys and feedback options
- Goal setting and tracking
- Analytics and reporting
Pros
- Works on any device
- Supports data flow integrations
Cons
- Reports aren't customizable
- Dashboard is difficult to navigate
Pricing
Contact customer service for customized pricing Trial: Yes Free Plan: Yes
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Culture Amp — Good for larger businesses that can invest significant time in managing the platform
Available on
- Web
Culture Amp is a comprehensive employee engagement software that offers many features and tools to help improve employee engagement and satisfaction. The platform includes surveys, pulse polls, and goal tracking, allowing managers and the HR team to gather real-time employee feedback and track progress over time.
Culture Amp also provides detailed analytics and reporting capabilities, making it easy to identify where improvement is needed and measure the success of engagement initiatives. The software also has a user-friendly, easy-to-navigate interface, and the customer support team is responsive and helpful.
Key Features
- Goal tracking
- Multisource employee feedback
- Data collection and reporting
- Turnover forecast
Pros
- Focus on Diversity, Equity, and Inclusion
- Customizable options
Cons
- Lack of reporting options
- Some hard-to-use features
Pricing
Contact vendor for price Trial: No Free Plan: No
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Blink — Good for teams who value social feed interaction
Blink is a comprehensive employee engagement software solution designed for frontline employees. It offers a variety of features that allow companies to communicate effectively with their employees, such as the ability to send company news and updates, as well as customizable forms and timetables. Blink also offers pulse surveys that can be sent to entire teams, allowing companies to quickly gather employee feedback and make data-driven decisions. This can help companies identify areas to improve and make changes that will positively impact employee engagement and productivity.
Key Features
- Activity news feed
- Surveys and polls
- Employee feedback
- Chat and messaging
Pros
- Easy to use
- Mobile access
Cons
Pricing
Starts at $3.40/user/month Trial: Yes Free Plan: No
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Workvivo — Good for mid-sized businesses and small enterprises
WorkVivo is an employee experience management platform that helps organizations to improve employee engagement and foster a positive work culture. Some key features include social recognition, messaging and communication, and personalized employee profiles. WorkVivo also offers employee surveys and a reward program. The platform provides analytics and reporting capabilities that allow organizations to measure employee engagement, track progress over time, and identify areas that need improvement.
Key Features
- Social intranet
- Personalized activity feed
- Email digests
- Livestream
Pros
- Robust features
- Data-rich insights
Cons
- Some features are difficult to use
- Setup can be tricky
Pricing
Contact vendor for price Trial: No Free Plan: No
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15Five — Good for companies that want detailed feedback about their employees' feelings about their work
15Five is a comprehensive employee experience that includes tools for goal setting, feedback, recognition, and pulse surveys. The user interface is intuitive and easy to navigate. The software also integrates seamlessly with other tools such as Slack, Microsoft Teams, and G Suite.
Key Features
- Dashboard
- Self-service portal
- Progress tracking
- Engagement insights
Pros
- Facilitates easy communication
- Provides detailed engagement insights
Cons
- Some functions are difficult to use
- Features aren't as robust as other options
Pricing
Starts at $4/user/month Trial: Yes — 14-day Free Plan: No
Compare the Best Employee Experience Platforms
| Topic |
Start for free
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|---|---|---|---|---|---|---|---|
| Reviews |
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| Pricing |
Starts at just $29/month for the first 30 users
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Starts at $11/user/month
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Contact customer service for customized pricing
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Contact vendor for price
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Starts at $3.40/user/month
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Contact vendor for price
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Starts at $4/user/month
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| Free Trial |
yes
14-day
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no
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yes
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no
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yes
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no
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yes
14-day
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| Free Plan |
yes
Free Up to 10 users
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no
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yes
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no
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no
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no
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no
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| Use cases |
Best all-in-one employee experience platform
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Good for smaller organizations with limited resources
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Good for medium to large organizations with employees primarily located in North America.
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Good for larger businesses that can invest significant time in managing the platform
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Good for teams who value social feed interaction
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Good for mid-sized businesses and small enterprises
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Good for companies that want detailed feedback about their employees' feelings about their work
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| Available on |
Web, iOS, Android
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Web
|
What Is an Employee Experience Platform?
Employee experience platforms can include various features to help organizations track and improve the employee experience. Some examples include:
- Surveys: Employees can complete regular surveys to provide feedback on their work environment, job satisfaction, and engagement levels.
- Analytics: Data from surveys and other sources can be analyzed to identify patterns and trends, such as which departments or teams have the highest levels of employee engagement.
- Feedback options: Employees can give managers real-time feedback through the online platform or mobile app.
- Goal tracking: Employees can set and track goals, and managers can monitor progress and provide support as needed.
- Self-service portals: Employees can access their financial and benefits information and make requests and changes when convenient.
The ultimate goal of employee experience management software is to create a positive and productive work environment for employees, which can lead to increased job satisfaction, retention, and performance. Organizations can improve morale, create a culture of engagement, and boost overall performance by providing employees with the tools and resources they need to be successful.
How Do Employee Experience Platforms Work?
Employee experience platforms help organizations improve the overall experience of their employees by collecting and analyzing data on their engagement, satisfaction, and well-being. Employee experience platforms typically include surveys, polls, and other data-gathering tools that allow organizations to gain insight into how employees feel about various aspects of their job and the company.
Once data has been collected, employee experience platforms typically provide a variety of analytics and reporting features to identify areas where employees are most engaged and satisfied, as well as issues or opportunities for improvement. Many platforms also include team collaboration tools, employee recognition and rewards programs, and communication platforms that allow organizations to address employee concerns and improve engagement in real time.
The Benefits of Employee Experience Platforms
Employee experience management software provides many benefits to improve employee retention and engagement.
Employee Self-Service
This feature allows employees to access and manage their personal information and benefits, such as updating their contact information, viewing their pay stubs, and requesting time off. This streamlines the process for both employees and HR, reducing administrative burdens and increasing efficiency.
Communication and Collaboration
This feature allows employees to communicate and collaborate in real time, regardless of location. This includes instant messaging, group chat, and document sharing, which can improve productivity and teamwork. It also allows for better communication between employees and management, which can drive employee engagement and job satisfaction.
Employee Engagement
Employee engagement software provides managers with the tools to survey employees, gather feedback, and analyze results to identify areas for improvement. This includes measuring employee satisfaction, identifying employee engagement drivers, and tracking employee engagement over time. With this feature, managers can take action to improve employee engagement and retention.
Performance Management
This feature allows managers to set goals, track progress, provide feedback to employees, and make sure they are aligned with the organization’s goals and receive the support they need to succeed. It also lets managers evaluate employee performance and provide constructive feedback to improve employee engagement and productivity.
Attendance and Time Tracking
Employee time tracking software allow managers to track employee hours, approve time off requests, and generate reports. This helps ensure that employees are paid accurately and that the organization complies with labor laws. It also allows managers to monitor attendance and time off requests, which can help identify patterns and improve employee engagement.
Training and Development
Employee training and development are crucial to the success of any organization. This feature allows managers to create and assign training programs, track progress, and provide feedback. Managers can evaluate the effectiveness of training programs and identify areas for improvement.
Mobile-Friendly
With most employees working remotely, it’s important that the software is mobile-friendly and can be accessed from any device — particularly for deskless and frontline workers — and from anywhere. It also allows managers to monitor employee performance and communication from anywhere, which can help improve employee engagement and productivity.
How Much Does an Employee Experience Platform cost?
The standard pricing structure for employee experience management software includes a free trial or a free plan with limited features, followed by tiered pricing plans based on the number of users or the amount of data usage. These plans may also include additional features or integrations at higher price points.
Many companies offer pricing plans that start at around $25 to $50 per month for a basic plan with limited features. The price can go up to several hundred dollars per month for enterprise plans with additional features and support.
However, Connecteam offers a Small Business Plan that is 100% free for up to 10 users, making it a more cost-effective option for small businesses. Additionally, Connecteam’s pricing plans are competitively priced compared to other industry competitors and offer a wide range of features and integrations at a lower cost. This makes Connecteam an excellent choice for businesses looking for a cost-effective solution that still provides a wide range of features and functionality.
FAQs
What is a Digital Employee Experience Platform?
A digital employee experience platform is a set of tools and technologies used to manage and improve the experience of their employees. These platforms typically include human resources management, performance management, employee engagement, and communication tools.
What are some examples of employee experience?
Employee experience includes all aspects of the employee journey, including onboarding, training, communication, workplace culture, benefits, performance management, career advancement, manager relationships, well-being support, technology, company values, sense of belonging, and offboarding.
What are the best ways to measure employee experience?
Employee experience can be measured through surveys, interviews, focus groups, analytics, employee Net Promoter Score (eNPS), and exit interviews. It is important to use a combination of methods to gather both quantitative and qualitative data and take action based on the findings.
The Bottom Line on Employee Experience Management Software
The lack of efficient communication and organization among field workers and office staff leads to missed appointments, lack of accountability, and difficulty tracking progress. A good software solution can help by providing real-time communication, streamlined scheduling, and the ability to track and record work completion.
Connecteam is the best software solution in this industry because it offers all of the necessary features, such as scheduling, job assignments, progress tracking, employee time tracking, and electronic forms.
Your staff can access Connecteam on any device, making it easy for frontline workers and office staff to stay connected and organized.