Top 7 Employee Engagement Survey Tools To Help You Succeed

HR Management
Rea Regan August 10, 2021 13 min read
Top 7 employee engagement survey tools

Quick Guide

    If we’re going to talk about an employee engagement survey, then we have to discuss employee engagement first. There’s no doubt that you’ve heard just how important employee engagement is, whether it was written in an article or spoken about at an HR conference; the importance of employee engagement can’t be ignored. 

    What is employee engagement really? In short, employee engagement is the feeling that employees have when they feel valued, connected to the company and their team, and are proud of their work.

    Frequently using employee engagement surveys won’t just show you how happy employees are, but will also show how dedicated they are to the company’s overall mission. That’s why dishing out employee engagement surveys is crucial – it’ll show you where your company is heading and is a great way to spot areas where you can improve.

    Why should you measure employee engagement and what are the benefits of using an employee engagement survey tool? 

    To put it simply, employees will be more productive if they are engaged with their work. They’re far more motivated and fulfilled when they’re engaged. In fact, according to a report by the Workplace Research Foundation, 38% of engaged employees are more productive. Not just that they’re more productive, actually, they are more likely to have above-average productivity! Additionally, turnover rates plummet and your employees are more likely to recommend the company as a great place to work.  

    Don’t confuse employee engagement with employee satisfaction. While the two are similar, they are not the same. An engaged employee is likely satisfied but not all satisfied employees are engaged.

    What Should An Employee Engagement Survey Measure?

    If you’re not already familiar with what an employee engagement survey is, then let me briefly explain. An employee engagement survey is sent to employees by upper management or department heads to better understand and measure employee job satisfaction, if they feel valued at the company, and their level of engagement. You can measure employee engagement on questions that answer factors such as management’s behavior, how challenging the job is, career development, company pride, relationships with coworkers, work/life balance, and company recommendations. Under each of these, is a sample question of how this would look in an employee engagement survey. 

    Management’s behavior

    • There is no doubt that when you have effective management, you have more engaged employees. In every sense of the word, managers can make or break employee engagement. If you have managers who take an interest in their employees and really get to know them, they can boost productivity and revenue. By using an employee engagement survey, you’ll be able to understand how effective your managers really are.

    Example survey question: Do you feel that your manager/supervisor is interested/invested in your success?

    How challenging the job is

    • When you have challenging work that employees genuinely love, they’ll be far more invested and engaged in their company and job role. At the end of the day, no one wants a boring job! In addition, employees also want meaningful work. Studies show that 9 out of 10 employees are willing to earn less if they can do more meaningful work. In an employee engagement survey, ask the employees if they find their work challenging or meaningful. You can also ask if they know that there is a clear, direct relationship between how they perform and how the company does.

    Example survey question: How do you feel about your job and work today? Is it challenging or rewarding?

    Career development

    • If your employees know there is room for advancement, they will be far more productive and self-motivated. If there is no room for career development, a high turnover rate is likely. Make their career goals 100% clear and offer them the support they need to excel in their role. Use an employee engagement survey to understand if your employees want career development, if they clearly know how to advance, and if they’re getting the support they need. In addition, you can ask them in what ways they want to advance their career. If they would like to branch out into other fields or move up in their current role.

    Example survey question: Do you see a future in the company for career advancement?

    Pride

    • We’re not talking about personal pride, but rather if your employees have pride in the company. When you have proud employees, it shows clear as day. These employees will want the company to be successful and they will work twice as hard to ensure that happens. Employ an employee engagement survey to find out just how employees feel about the company, their peers, and the bottom line.

    Example survey question: Are you proud to work for our company? Does our company culture and values align with your own?

    Relationships with coworkers

    • It’s important to recognize how employees interact with one another, how they view one another’s abilities, and what they consider to be the strengths and weaknesses of all employees. This relationship between employees will impact morale and whether the company meets its goals. These questions included in an employee engagement survey can have a huge impact on how you engage your employees.

    Example survey question: Do you enjoy working with your team? Are you excited about coming into work?

    Work-life balance

    • Be sure to gauge if your employees have a healthy work-life balance. This way you ensure that they remain productive and engaged. If there is an imbalance, employees will quickly feel burnout. 

    Example survey question: Do you have the tools, resources, and support you need to do your job properly?

    Company Recommendations

    • Would your employees recommend your company as a great place to work to a friend or even a total stranger? Again, this question can be tied to pride in the company. If an employee does indeed feel pride in their company and their job, if employees feel connected and up to date on the company’s goal and if they feel like their managers listen to them, they will be more likely to offer recommendations.

    Example survey question: How likely are you to recommend the company to friends and colleagues?

    Now you know exactly why employee engagement is important and exactly what an employee engagement survey should measure, but what tools will help you achieve both goals? We’ve rolled up our sleeves and have compiled a list of 7 tools that can help you successfully roll out employee engagement surveys. If you don’t have the extra time to read through our research, then take a look at our quick reference employee engagement survey tool comparison table. Let’s get started!

    Top 7 Employee Engagement Survey Tools 

    mobile app for employee engagement

    Connecteam is an all-in-one employee engagement app that helps boost engagement and streamlines communication. Through Connecteam’s employee engagement and communication app, you can analyze your team’s feedback and review insights to improve your business in real-time. You can best understand your employee’s engagement levels while streamlining communication and ensuring your employee’s voice is heard.

    Connecteam’s employee engagement app is totally flexible and packs multiple tools to enhance employee engagement and to better create connected, engaged employees. Choose from a premade template or create your own, plus easily monitor the feedback from your dashboard in real-time.

    For whom?

    Connecteam is ideal for businesses of all sizes, small or large. It is also great for deskless teams or remote workers as everything is available directly on the mobile device. 

    Key Features:

    Digital surveys, live polls, and suggestion box

    Anonymous employee feedback

    Notifications and reminders

    Targeted 1:1 messaging or group chat with GIFS, Videos, images, links, PDFS, and more.

    Social feed for news, updates, and announcements

    Commenting capabilities with likes and comments

    Real-time employee feedback

    Live submission tracking

    Mobile, desktop, and Kiosk access

    Pros & Cons

    All-in-one employee management solution

    Easy to use and quick to set up

    Great customer support

    No integrations

    Pricing:

    Price: Get started with a Premium plan of just $39/month for the first 50 users.

    Free Trial: 14-day

    Free-for-life plan: Yes

    Digital surveys, suggestion boxes, live polls and so much more to engage your workforce!

    SurveyMonkey

    Choose from any template and create surveys for your intended audience and filter replies as well, although you can’t customize the tool— so the SurveyMonkey logo will appear on all surveys. Gather employee feedback with a web link, email, mobile chat, social media, and more. You can then analyze the data received from the surveys to make smarter business decisions. SurveyMonkey is perfect for customer and supplier feedback, but not so much for internal use. 

    For whom? 

    Typically foundations, academic institutions, government agencies, and corporations use this software.

    Key Features:

    Customizable templates and reports

    Employee feedback management

    Real-time data

    Surveys and polls

    Reminders

    Pros & Cons

    Extremely customizable

    Mobile, desktop, and kiosk access

    Expensive for large teams

    Cluttered user interface

    Pricing:

    The Standard plan costs $36/user per month.

    Free trial: No

    Free-for-life plan: Yes, but it is incredibly limiting.

    Monday

    Customize surveys, embed it onto your site, and the collected answers go on your board. It takes minutes to create a survey and the data is presented in a visual style. Monday allows for a custom survey URL and a question library as well. The surveys are done through Forms in order to field small product research studies. Afterward, you can take screen grabs of the Charts view in order to quickly create a recap presentation – however, that’s just one instance of how to use the Forms for survey needs. You should note that this is an advanced feature so you need to look into the pricing plan you sign up for to understand if it’s included.

    For whom?

    Can be used by small to large organizations or teams.

    Key Features:

    Alerts and notifications

    Client management

    Task management

    Real time data and notifications

    Reminders

    Reporting

    Pros & Cons

    Easy to create workflows

    Easy to use

    Users report mobile version can be glitchy

    Expensive for large teams

    Pricing:

    As far as pricing goes, it depends on how many team members you have and which plan you choose. The Standard plan costs $12/month per user, for a maximum of 5 users.

    Free trial: 14-day

    Free-for-life plan: Only available to students and non-profit organizations who apply through their website.

    Nfield survey function

    In their own words, “[Nfield] is a powerful cloud-based data collection platform for professional market research organizations.” If you’re a market research company, this is the software for you. You can create online and mobile surveys, telephone surveys, or face-to-face surveys with Nfield.

    Additionally, you have custom survey URLs, offline response collection, data analysis tools, question library, skip logic, question branching, site intercept survey, and it also supports audio, images, and video.

    For whom?

    Market research companies.

    Key Features:

    Mobile surveys

    Questions and knowledge library

    Email marketing

    Data analysis

    Survey builder and management

    Pros & Cons

    Responsive customer support

    Mobile, desktop, and kiosk access

    Not affordably priced

    Poor reporting features

    Pricing:

    Nfield pricing starts at $2,000 yearly.

    Free trial: Yes

    Free-for-life plan: No

    Zoho Survey

    Create your own survey, share with your employees on social media or through email, and get a customized report on the results. While the user interface isn’t appealing to the eye, it’s quick and easy to implement. Choose online or mobile surveys, choose an audience if you want to target consumers, and also create surveys as a team.

    With over 25 question types and features including skip logic and piping, so that you can create your perfect survey. Instantly share your survey with everyone who is included on your list, or through social media and email campaigns.

    For whom?

    Freelancers, medium to large companies, and nonprofits use Zoho Survey.

    Key Features:

    Employee feedback management

    Live submission tracking

    Mobile surveys

    Survey builder

    Online polls

    Pros & Cons

    Good reporting feature

    Reasonably priced

    Mobile, desktop, and kiosk access

    Hard to set up and start using

    Pricing:

    Their most popular plan, the Pro plan, costs $39/month.

    Free trial: Yes

    Free-for-life plan: Yes

    SurveyLegend user interface

    Create a mobile-friendly survey on PC or tablet, customize the look, and get data in an insightful graphic – you can also view results in real-time. Share the survey via email, SMS, or social media. Everything is drag and drop empowered so it’s really easy to create your perfect survey. As the responses come in from your survey, the analytics offer real-time insights.

    For whom?

    Large and small businesses, as well as startups.

    Key Features:

    Anonymous employee feedback

    Live submission tracking

    Complaint monitoring and management

    Surveys and polls

    Question and knowledge center

    Pros & Cons

    Easy to use

    Customizable

    Not many integrations

    Must pay to download an excel file

    Pricing:

    Pricing: Their most popular plan, the Business plan, costs $39/month for an unlimited number of surveys.

    Free trial: Yes

    Free-for-life plan: Yes

    Google Forms survey function

    If you have a Google email, go ahead, and create a survey! You can use your own logo to customize the survey, choose from numerous questions, and add photos or videos. Create a survey on your desktop or phone and all responses are collected in Forms – you can view data in Google Sheets as well. You can also send a link and have employees collaborate on a survey with you. 

    For whom?

    Ideal for individuals and businesses of any size.

    Key Features:

    Create and design forms

    Mobile surveys

    Employee collaboration

    Drag and drop

    Pros & Cons

    Easy to use

    Simple survey and form creation

    Can be expensive for large teams

    Missing basic features

    Pricing:

    If you’ve already paid for Microsoft Office 365 Essentials or a Business account, you can immediately use Google Forms. The Business standard plan costs $12/user per month.

    Free trial: No

    Free-for-life plan: Yes

    Quick Comparison Table Of The Best Employee Engagement Survey Tools

    Summary

    Monthly Price

    Free Trial

    Free Plan

    Best all-in-one employee management solution. Ideal for frontline workers, deskless teams, and remote staff. Affordable prices for small businesses and large enterprises.

    10 employees: $39

    20 employees: $39

    50 employees: $39

    14-day

    Start trial

    Yes, for the first 50 users.

    SurveyMonkey is a better survey tool for customer and supplier feedback as opposed to an internal employee survey.

    10 employees: $360

    20 employees: $720

    50 employees: $1,800

    No

    Yes, but it’s incredibly limiting.

    Surveys are done through the Forms feature on Monday. Present survey results from screen grabs on the chart view.

    10 employees: $120

    20 employees: $240

    50 employees: Contact sales rep.

    14-day

    Only available to students and non-profit organizations who apply through their website.

    Create mobile, telephone, or face-to-face surveys with Nfield. Include audio, images, or videos.

    Nfield pricing starts at $2,000 yearly.

    Yes

    No

    Easily customizable employee and consumer surveys for freelancers, medium to large companies, and nonprofit.

    10 employees: $39

    20 employees: $39

    50 employees: $39

    Yes

    Yes

    Surveys available on mobile, PC, and tablet. Real-time employee survey responses.

    10 employees: $39

    20 employees: $39

    50 employees: $39

    Yes

    Yes

    Use your own logo to customize the survey, choose from numerous questions, and add photos or videos.

    10 employees: $120

    20 employees: $240

    50 employees: $600

    No

    Yes

    Summary

    Best all-in-one employee management solution. Ideal for frontline workers, deskless teams, and remote staff. Affordable prices for small businesses and large enterprises.

    Monthly Price

    10 employees: $39

    20 employees: $39

    50 employees: $39

    Free Trial

    14-day

    Start trial

    Free Plan

    Yes, for the first 50 users.

    Summary

    SurveyMonkey is a better survey tool for customer and supplier feedback as opposed to an internal employee survey.

    Monthly Price

    10 employees: $360

    20 employees: $720

    50 employees: $1,800

    Free Trial

    No

    Free Plan

    Yes, but it’s incredibly limiting.

    Summary

    Surveys are done through the Forms feature on Monday. Present survey results from screen grabs on the chart view.

    Monthly Price

    10 employees: $120

    20 employees: $240

    50 employees: Contact sales rep.

    Free Trial

    14-day

    Free Plan

    Only available to students and non-profit organizations who apply through their website.

    Summary

    Create mobile, telephone, or face-to-face surveys with Nfield. Include audio, images, or videos.

    Monthly Price

    Nfield pricing starts at $2,000 yearly.

    Free Trial

    Yes

    Free Plan

    No

    Summary

    Easily customizable employee and consumer surveys for freelancers, medium to large companies, and nonprofit.

    Monthly Price

    10 employees: $39

    20 employees: $39

    50 employees: $39

    Free Trial

    Yes

    Free Plan

    Yes

    Summary

    Surveys available on mobile, PC, and tablet. Real-time employee survey responses.

    Monthly Price

    10 employees: $39

    20 employees: $39

    50 employees: $39

    Free Trial

    Yes

    Free Plan

    Yes

    Summary

    Use your own logo to customize the survey, choose from numerous questions, and add photos or videos.

    Monthly Price

    10 employees: $120

    20 employees: $240

    50 employees: $600

    Free Trial

    No

    Free Plan

    Yes

    Benefits Of Employee Engagement Survey Tools

    Increase Employee Engagement

    Forbes notes that in order to see actual results and benefits from your surveys it’s important that you “recognize that surveys are about more than just listening. Listening is great, but acting is better”. You can’t increase employee engagement and job satisfaction just by collecting surveys and asking some questions. 

    In order to actually increase employee engagement you must act on the feedback given to you by your employees. Employees that feel that their voice is heard are more likely to be engaged, satisfied, and motivated employees!

    Real-time Feedback 

    In order to make actionable and positive changes to your company, it’s important to receive employee feedback and data to know exactly what needs improvement. Digital employee engagement surveys are an efficient and quick way to receive feedback in real-time and you can then make data driven changes to your company. 

    Reduce Employee Turnover

    SHRM remarks “organization responsiveness to employee feedback leads to higher retention rates, lower absenteeism, improved productivity, better customer service and higher employee morale”. By collecting and acting on employee feedback companies can retain the talent they worked so hard to recruit. 

    Additionally, we see the importance of actually acting and acknowledging employee feedback and not just asking them to fill out a survey.

    Frequently Asked Questions About Employee Engagement Survey Tools

    What Questions Should I Include On An Employee Engagement Survey?

    There are several different types of questions to include on an employee engagement survey. For example, some are based on how the employee feels about the company, how the employee feels about their job specifically, how they feel about their position in the future, and how the employee feels about upper management.

    Some common questions found on employee engagement surveys include:

    • Would you recommend being employed by our organization to a friend or colleague?
    • Are you excited about coming to work?
    • Do you feel proud working for our company?
    • Does our company foster a healthy positive work environment?

    How Often Should I Be Sending Employee Engagement Surveys?

    As a general rule of thumb, it should definitely be more than once a year! Forbes mentions, surveys should be disseminated “frequently enough so they’re getting real-time, accurate data, but also need to ensure there’s time to act on data, to effect change. 

    Forbes notes, “a regular cadence of three to four times a year is ideal to inform a better employee experience, as companies ought to then have adequate time between surveys to implement micro-actions (or bite-sized movements), which are critical for making efficient change”.

    Does Every Single Employee Need To Be Included In The Employee Engagement Survey?

    Yes! In order to make sure every single employee feels  included and valued, you should make every effort to include all staff currently employed at your company. From assistants to team leads, everyone’s voice should be heard and should matter to upper management. In addition, if an employee feels that their feedback is unwanted or insignificant then you will have major productivity and morale issues. 

    Choose The Right Employee Engagement Survey For Your Company

    By now, you should understand the importance of employee engagement and why you need to gauge it on a regular basis and not just at the annual performance review. A Forbes article reports that having “an effective strategy for engagement, a single organization needs to be clearly charged with developing it, aligning various teams and programs around it, activating it and measuring the outcomes, even if multiple teams continue to own their specific component”. In order to move forward, designate an engagement strategy team to be in charge of your new engagement survey program, determine which tool best fits your needs and start surveying!

    When it comes to positive customer satisfaction, higher productivity, and a better bottom line, employee engagement is key. Implementing the right employee engagement survey, at the right time, will only make a positive impact – for both your employees and the company. The list of 7 tools we outlined above is a great starting point for boosting employee engagement.

    Connecteam offers mobile surveys and so many other tools to engage and communicate with employees!

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