Top 5 Operations Management Software for Businesses in 2024

The 5 Best Operations Management Softwares of 2024

1. Connecteam — Best for: Best all-in-one operations management solution

   Available on

   • Web
   • iOS
   • Android

   Start for free

   

   Key Features

   • Quick tasks and checklists with due dates and subtasks

   • Digital forms and reports

   • Feature-rich, secure chat and updates

   • Fully customizable training courses

   • Scheduling and time-tracking, with projects and tasks

   • GPS-enabled time tracking

   Pros

   • All-in-one solution for operations, communications, and HR

   • Fully mobile: do anything from anywhere

   • Manage multiple projects, clients, and job sites

   • Communicate with and train employees effectively

   Cons

   • No video conferencing yet

   Connecteam is the best operations management software and offers a wide range of tools for managing your entire business. Teams with non-desk workers in particular will find it useful for managing field workers and multiple locations. 

   Let’s take a closer look at what Connecteam can offer.

   Feature-rich task management—built right into employee schedules

   The key to good operations management is for everybody to know what they need to do, when they need to do it. Connecteam allows you to create checklists on the fly, or duplicate them from past projects or shifts and share them with your team. Not only does this help keep workers on task, but it also makes it easy for you to check employees’ progress from anywhere with the mobile app. 

   Detailed descriptions help give tasks more context, while due dates and subtasks help you break down complex projects into manageable steps. 

   Tasks and checklists can even be added to shifts when creating a schedule, too. Employees will see these and any other notes you’ve added. 

   Digital reports and forms save time and money

   Most field work involves multiple forms for safety, compliance, customer service and satisfaction, and more. Connecteam allows you to digitize all your workflows, so you can send and receive reports, forms, and requests from your employees, no matter where they are. 

   With Connecteam’s digital forms, you can collect digital signatures. This allows workers and managers to easily sign off on important documents, like job site and safety inspections and start- or end-of-shift reports. Reminders ensure important forms are never missed.

   Keep teams aligned with chat and updates

   Great productivity and effective communications go hand in hand. Connecteam offers a number of ways to keep your employees aligned and in the loop. You can create secure group chats or one-on-one conversations with just a click, and share messages, audio and video recordings, documents and attachments, and more. 

   Managers have full control over which employees can message each other. You can manage permissions on an individual basis, for whole teams, or by using Connecteam’s Smart Groups feature. This allows you to define rules like, “All employees hired within the last 3 months,” and then create chats and apply permissions for those employees. 

   Updates provide a simple way to send out messages to groups or the whole company, and employees can respond with comments, support, and questions. 

   Everything is stored securely in the cloud, and never on employee devices. Conversations can’t be saved or exported outside the app, and when employees leave the company, they automatically lose access. 

   Streamline scheduling and track attendance and job progress

   Connecteam includes a robust time-clock feature that’s simple to use and accurate down to the second. Connect shifts to specific tasks, projects, or clients, so you always know who’s working on what. Time-tracking is also GPS-enabled, so managers can ensure workers are at the right location in real time. Of course, when employees are clocked out, their location information remains completely private. 

   Creating schedules with Connecteam is easy, thanks to the built-in drag and drop scheduling app, templates, and recurring shifts. Not only does this streamline payroll, but it also makes it easier to guarantee shift coverage and comply with federal and local laws. With your approval, employees can even swap shifts when necessary, and automated shift reminders help prevent no-shows. 

   Maintain a skilled and knowledgeable workforce

   Proper training is essential for an operationally sound and productive workforce. Connecteam enables you to create employee training courses with ease, using existing documents, PDF files, videos, and even your company website. Test learning and retention with skills, track progress and employee success, and more.

   Connecteam’s knowledge base is an equally useful tool. It allows you to create a structured library of articles, policies, guidelines, instructions, and other documents for your team. It’s fully searchable, and can be accessed from anywhere using the Connecteam mobile app. All your information stays securely saved in the cloud and cannot be exported or saved without your permission. 

   And much more!

   Connecteam is an all-in-one team management solution. In addition to all the tools necessary for operational excellence, you’ll also enjoy outstanding customer service, tools for HR and payroll, support for surveys and company events, and much more.

   Connecteam also offers a free for life plan – Try Connecteam here!

   Pricing

   Free-for-life plan availablePremium plans start at $29/month for 30 users

   14-day free trial, no credit card required

   Start your free trial
2. 

   Asana — Good For: Task and project visualization
   

   Available on

   • Web
   • iOS
   • Android

   

   Key Features

   • View tasks in Gantt charts, kanban boards, and more
   • Rich-text descriptions and comments
   • Custom workflow automations
   • Organize tasks by project, tag, due date, and more

   Pros

   • Free up to 15 users
   • Integrates with lots of third-party software

   Cons

   • Many of the best tools come at a cost
   • No time-tracking features

   Asana is a project management app that facilitates collaboration by allowing all team members to view tasks and projects. Employees and managers can assign tasks, leave comments, and access resources.

   The software provides various ways to view work, such as through lists, kanban boards, Gantt charts, and calendars. This makes it easy for managers to keep track of multiple projects and balance employee workloads.

   Asana also features automated workflows and task reminders, as well as integrations with popular business apps. The free version is available for teams of up to 15 people, although automation tools come at an extra cost. Additionally, there’s no built-in time tracking.

   Learn more about Asana

   Pricing

   Starts at $10.99/user/month Trial: No Free Plan: Yes — Up to 15 people

3. 

   SafetyCulture — Good for: Job inspections and lone workers

   Available on

   • Web
   • iOS
   • Android

   

   Key Features

   • Create custom inspections or use templates
   • Add logic and automations to checklists
   • Raise, assign, and track issues
   • Analyze data and create business reports

   Pros

   • Special solution for lone workers
   • Good customer support

   Cons

   • No time-tracking solution
   • No employee scheduling (only inspections)

   SafetyCulture is a checklist and task management tool used primarily for job and safety inspections. The mobile-friendly app lets you convert paper or spreadsheet checklists into inspection forms, or create your own using a drag-and-drop template builder. Conditional logic can be added to automate workflows. 

   You can assign action items to team members, flag them for priority resolution, and assign them a due date. Plus, you can generate reports with custom branding from inspections, then share them with team members, managers, or clients. 

   SafetyCulture’s “Heads Up” module allows managers and workers to send messages, make audio and video calls, share images and PDFs, and post company-wide updates. There are also modules for training (“EdApp”) and lone worker safety (“SHEQSY”).

   These extra modules make SafetyCulture a solid operations management offering. However, the platform doesn’t support employee scheduling, although you can schedule inspections and assign individuals to them. SafetyCulture doesn’t offer time-tracking either.

   Learn more about SafetyCulture

   Pricing

   Starts at $19/user/month Trial: Yes Free Plan: Yes

4. 

   Odoo — Good for: Large, desk-bound workforces

   Available on

   • Web
   • iOS
   • Android

   

   Key Features

   • Inventory, warehouse, and manufacturing management
   • Organize projects into tasks with due dates and assignments
   • One-on-one and group chat
   • Tools for accounting, invoicing, and expenses

   Pros

   • Apps for all aspects of business operations
   • One app is free forever, unlimited users

   Cons

   • Complex software ecosystem
   • Fairly pricey per person compared to competitors

   Odoo is an open-source suite of business management tools, including customer relationship management (CRM) tools, billing and accounting tools, enterprise resource planning, and solutions for project and inventory management. 

   It includes many features for operations managers, including project and task management, timesheets with tasks and project resource management, and scheduling. Odoo also includes several communications tools, including one-on-one chat, group chats and channels, and a knowledge base. 

   Additionally, you’ll find tools for managing a warehouse and maximizing logistics, and for streamlining manufacturing workflows, product lifecycle management, and purchasing. This makes it a good tool for manufacturing businesses. 

   The software is complex and involves multiple applications, though. As a result, Odoo may be best suited to very large enterprises and desk-bound workforces. 

   Regarding pricing, free plans are available, but only if you use one app. Otherwise, Odoo costs $24.90 per user per month.

   Learn more about Odoo

   Pricing

   Starts at $24.90/user/month Trial: Yes Free Plan: Yes

5. 

   Bitrix24 — Good for: Operations management focused on customer relations

   Available on

   • Web
   • iOS
   • Android
   • Windows
   • Mac

   

   Key Features

   • Create, assign and track tasks and subtasks
   • Use templates and automated tasks
   • Track time spent on tasks
   • Visualize projects using Gantt charts, kanban boards, and more

   Pros

   • Includes task dependencies and support for KPIs
   • Online time clock to track time on tasks

   Cons

   • Full features start at $199/month (for 100 users)
   • Can’t add notes or checklists to shifts

   Bitrix24 offers solutions for CRM, communications, HR, and, of course, tasks and projects. 

   You can create and assign tasks with deadlines, organize them into projects and clients, add tags, and create dependencies between tasks. Workers can also track their time on tasks directly from within the app. However, Bitrix24’s time tracking doesn’t include geofencing, so it may not be ideal for a team working in the field or on job sites. 

   Create tasks on the fly, or generate them from a template. You can then view them as a Gantt chart, kanban board, and more. Bitrix24 also includes analytics and reporting tools to track progress and productivity. 

   Bitrix24 has some good communications tools, including a newsfeed for workers, employee surveys, and chat and videoconferencing. These include tools for communicating with customers through web forms, over the phone, and on social media.

   You can create schedules in Bitrix24, although you can’t add tasks and checklists to shifts.

   Learn more about Bitrix24

   Pricing

   Starts at $49/month, for up to 5 users Trial: No Free Plan: Yes