Top 11 Team Chat Apps For Your Business In 2022

Business Management
Denis Yankovsky September 9, 2021 9 min read

Does  your company suffer from ineffective or inefficient internal communication? If so, a team chat app will definitely help! We’ve listed the top 11 team chat apps in 2022 for you to choose from.

Team Chat Apps

Quick Guide

    Whether it’s at work or at home, using live chat for instant communication has become the main way people interact on a daily basis, and it makes perfect sense. Why? Because chat is immediate, quick to send, immediately receive information, mobile-friendly (unlike emails), supports all media types, is easy to operate, and usually requires no training to start using. 

    Now, your personal life aside, when it comes to the workplace, not just any solution will do

    • Recent research shows that just 56% of deskless workers in the United States feel connected and engaged with their employers
    • Job dissatisfaction could drive many younger deskless workers to seek more fulfilling positions elsewhere
    • 84% of deskless workers say they don’t get enough direct communication from top management, and only 10% feel strongly connected to their companies.
    The cost of miscommunication in the workplace - Connecteam image

    Effective and quick communication in the workplace is critical for any business to succeed in the future. Investing in a team chat app will improve your company’s internal communication, streamline daily operations, improve employee productivity, and increase employee engagement.  

    We’ve done some deep research and have put together a list of the top 11 team chat apps in the market today. Sit back, relax, and consider which features would most benefit your business. 

    Top 11 Best Team Chat Apps For Your Business

    With the Connecteam team chat app, internal communication is a breeze. It’s so easy for managers and employees to search through the employee directory and contact whomever they need. Not to mention that upper management can send targeted messages to specific departments or teams or send 1:1 private messages with a single employee. 

    Make work communication fun and engaging by including videos, images, GIFS, links, files and more! In addition, a social feed allows managers to send company wide updates, post events, or even recognize employees who have performed above and beyond! 

    A digital suggestion box, survey, or live poll enhances communication while also providing managers with valuable real-time feedback on how to improve the company. Connecteam provides businesses with real-time oversight and management over every aspect of internal communication

    For whom?

    Connecteam is an ideal fit for any industry with front line workers, deskless teams or remote staff. 

    Key Features:

    Employee directory

    In-app chat (1:1/group)

    Attach images, videos, GIFS, links, and more

    Notifications and alerts

    Surveys, suggestion box, live polls

    Social feed for updates, announcements, events

    Real-time oversight and management

    Audio calls

    Pros & Cons

    Easy to use and implement

    Top-notch customer service

    Mobile, desktop, and kiosk access

    Affordably priced

    Does not provide integrations, as it’s an all-in-one solution

    Pricing:

    Premium plans start at $39/month for the first 50 users.

    Free trial: 14-day free trial

    Free-for-life plan: Yes

    Improve Your Company’s Internal Communication With Connecteam Today!

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    team chat app
    Troop Messenger

    Troop Messenger is a team chat platform intended for uninterrupted work conversations. This team chat app is available across diverse platforms such as Web, Windows, Mac OS, Android, and iOS. The functional features which are shown on the user interface are quite self-explanatory. 

    With incredibly secure features and large storage size, you can easily participate in 1:1 or group conversations while screen-sharing or through video calling.

    For whom?

    A good fit for small businesses to large enterprises. 

    Key Features:

    Alerts and notifications

    Discussion threads

    Real-time chat

    File sharing

    Video conferencing

    Contact management

    Pros & Cons

    Easy to use

    Appealing user interface

    Desktop and mobile access

    Not many integrations

    Pricing:

    Pricing starts at $2.50/user per month.

    Free trial: 30-day free trial

    Free-for-life plan: No

    Slack team chat app

    Teams that work in hi-tech and need a team chat app for collaboration on projects can greatly benefit from Slack. It is an enterprise messaging chat solution and team collaboration app. Slack features incredible integration capabilities and bots to set automatic actions and notifications. It also allows 1:1 and group messaging, individual and team audio calls, and video conferencing. All you need is an email to invite an employee to join Slack.

    For whom?

    Large businesses and organizations.

    Key Features:

    Activity/news feed

    Alerts and notifications

    Audio calls

    Discussion threads

    Real-time chat

    Video conferencing

    Pros & Cons

    Mobile access

    Easy to use

    Specially made for hi-tech and fortune 500 companies

    Lack of vital integrations

    Pricing:

    Pricing starts at $8/user per month.

    Free trial: Yes

    Free-for-life plan: Yes

    Microsoft Teams

    Microsoft Teams team chat and collaboration app is made to integrate with other Microsoft products or Skype. If audio and video calls are what you’re looking for, Microsoft Teams is a great solution for you. Plus, if you already paid for Microsoft Office 365 Essentials or a Business account, integrating this chat app is simple. Keep in mind that Teams does require all users to have a Microsoft account.

    For whom?

    Good fit for small to large businesses. 

    Key Features:

    Alerts and notifications

    Discussion threads

    Real-time chat

    Video conferencing

    Surveys & feedback

    Pros & Cons

    Desktop and mobile access

    Easy to use

    Poor customer service

    Pricing:

    Plans start at $5/user per month.

    Free trial: 30-day free trial

    Free-for-life plan: Yes

    Beekeeper team chat app

    Beekeeper refers to itself as a “workforce idea-sharing and voting app”, that is supposed to make communication with your team easier. Users can receive company notifications and can send instant messages to other employees. Their encrypted data security means company data remains safe and secure. 

    For whom?

    Ideal fit for frontline workers. 

    Key Features:

    Activity/news feed

    Alerts and notifications

    Audio calls

    Discussion threads

    File sharing

    Real-time chat

    Surveys & feedback

    Pros & Cons

    Easy to use

    Desktop and mobile access

    No image attachment capabilities

    Pricing:

    Contact Beekeeper representatives for custom pricing quotes.

    Free trial: Yes

    Free-for-life plan: No

    Rocket Chat

    Rocket.Chat is not just a team chat app, but rather a “communication hub”, as they call themselves. This chat app is designed for team communication and collaboration with your team. 

    Managers and employees can share files, chat in real-time, or switch to video/audio conferencing. This software also offers complete access to the source code, so you can fully customize, extend, or add new functionality to meet your requirements.

    For whom?

    Ideal for companies with high regulations or with sensitive business or client information. 

    Key Features:

    Real-time team chat

    Audio and video calls

    Screen sharing

    Share files

    SSO

    Pros & Cons

    Desktop and mobile access

    Users report poor customer service

    Pricing:

    Pricing plans start at $2.40/user per month with a minimum of 10 users.

    Free trial: 14-day free trial

    Free-for-life plan: Yes, but not as a SaaS.

    Google team chat app

    Google Chat app (ex-Google Hangout) is what some users refer to as “The Google’s version of Slack” for team messaging and workplace collaboration. 

    Google Chat helps teams collaborate easily and efficiently with direct messages and group chats. You can set dedicated virtual rooms to house projects over time, plus threaded conversations. This tool makes it simple to track progress and follow up on tasks. 

    For whom?

    Google Chat is a good fit for small to large businesses

    Key Features:

    Screen sharing

    Messaging, voice, and video calls

    Virtual rooms

    Pros & Cons

    Easy to use

    Mobile access

    Poor customer service

    Pricing:

    Pricing plans start at $6/user per month.

    Free trial: No

    Free-for-life plan: No

    WhatsApp team chat app

    Apart from the regular popular chat services that most people are familiar with, this provider offers a separate app called WhatsApp Business, aiming to make it easier for businesses & their customers to interact with each other.

    Although we couldn’t ignore this team chat app, considering its popularity, we think it’s far from ideal for work-related communication. In fact, a lot of managers and employees were raising concerns about using the app for organizational purposes, such as overflow of irrelevant and distracting information and even shaming and fights between employees.

    For whom?

    Good fit for small businesses.

    Key Features:

    Personal & Business Profiles

    Voice messaging & calls

    Messaging tools with auto-replies (WhatsApp Business only)

    Messaging statistics (WhatsApp Business only)

    WhatsApp Web desktop version

    WhatsApp Business APIs for medium and large businesses ((WhatsApp Business only))

    Pros & Cons

    Easy to use

    Mobile access

    Poor customer service

    No oversight or management

    Pricing:

    WhatsApp and WhatsApp Business are free to download and use.

    Free trial: No

    Free-for-life plan: yes

    flock user interface

    With Flock, you can send instant messages or start group channels to message your teams. Additionally, employees can share to-do lists, reminders, polls, and notes to keep everyone in the loop and up to date. Flock works seamlessly with other apps as well, such as Google, MailChimp, Dropbox, Jira, Trello, and more. 

    For whom?

    Good for teams of all sizes. 

    Key Features:

    Activity news feed

    Alerts and notifications

    Audio/video conferencing

    Chat and messaging

    Pros & Cons

    Desktop and mobile access

    Easy to use

    Poor customer service

    Pricing:

    Flock premium plans start at $6/user per month.

    Free trial: Yes

    Free-for-life plan: Yes, with a maximum of 20 users.

    ringcentral user interface

    RingCentral allows companies to send 1:1 messages, set video meetings, and a business phone if needed. RingCentral integrates with over 100 different softwares, such as Salesforce and Google Workspace. Get real-time insights on how your team uses the messaging, video, and phone tools provided. 

    For whom?

    Good business of all sizes. 

    Key Features:

    Audio and video conferencing

    Messaging

    Call logging and monitoring

    Contact management

    Employee directory

    Pros & Cons

    Desktop and mobile access

    Easy to set up

    Poor customer service

    Users report some features are difficult to use

    Pricing:

    Pricing starts at $29.99/user per month for a maximum of 20 users.

    Free trial: Yes

    Free-for-life plan: No

    wire user interface

    Wire boasts that they are the most secure conferencing software available on the market. Wire provides video conferencing, chat and messaging, file sharing, and screen sharing. 

    For whom?

    Wire is a good fit for businesses looking for secure communications.

    Key Features:

    Forums and discussions

    Live chat and messaging

    Screen sharing

    Audio and video conferencing

    Pros & Cons

    Desktop, mobile, and kiosk access

    Secure messaging

    Users report some glitches

    Pricing:

    Pricing starts at $5.83/user per month.

    Free trial: 30-day free trial

    Free-for-life plan: Yes

    Benefits of Using a Team Chat App for Your Business

    Keep Everyone In The Loop

    A team chat app is an easy way to make sure all departments and teams are on the same page. Instead of having to disseminate tons of paperwork and documents, companies can now go completely digital and streamline their internal communication for more efficiency. 

    Increase Employee Engagement

    A robust team chat app, like Connecteam, provides users with a digital social feed where employees can like and comment on company updates, news, or events. Additionally, managers can set up a digital suggestion box, surveys, or live polls to further increase employee engagement and collect actionable feedback

    Real-Time Oversight

    A team chat app provides managers with complete oversight of their internal communication. With alerts and notifications, managers can be sure that every employee has seen and read messages. Gone are the days of e-mailing, companies are now moving to team chat apps to improve operational efficiency and internal communication. 

    Frequently Asked Questions About Team Chat Apps

    Is A Team Chat App Suitable For All My Employees?

    This really depends on the app. Some are much easier to use and implement than others. The Connecteam team chat app is a great solution for companies with less tech-savvy employees and requires little to no training to start using. 

    Can The Chat Be Monitored?

    Yes, most apps allow managers to monitor messaging. There are a few tools that do not allow for managers to control private messages, which you should try and avoid. With Connecteam, all messages and comments can be monitored and deleted if they are inappropriate in any way. Furthermore, if an employee is no longer part of the company, they will not have access to the application or any chat history. 

    Do Team Chat Apps Work On Every Phone?

    No. Before choosing a team chat app you should ensure that it works on iOS and Android. In addition, some chat apps work better on desktop and if most of your employees are on-the-go this may not be a good solution for your company. The Connecteam team chat app is specifically designed for deskless employees, frontline workers, and remote teams who are rarely behind a desk. 

    Bottom Line On Top Team Chat Apps For Business

    Team chat apps are a natural go-to solution for communicating with employees, both for small businesses and big organizations.

    It allows for quick interactions and data sharing during the day, and it helps to keep employees engaged and productive. When you’re dealing with remote employees, there’s no other way to effectively manage them without a team chat app. 

    The best work team chat apps will be affordably priced, provide a free trial, are easy to use, and provide more than just a communication solution. With the Connecteam all-in-one employee management app, you can easily streamline your internal communication, among many other features that help reduce day-to-day friction and expedite daily operations. 

    The Best All-In-One Team Chat App: Connecteam

    14-day free trial, no credit card required

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