Honest Toggl Track Review 2026: Pros, Cons, Features & Pricing

How I Tested Toggl Track

I signed up for Toggl Track’s 30-day free trial, created a hypothetical cafe business, and added 5 employees with different permission controls. I tested each of Toggl Track’s main features, including its Timer, Approvals, Clients and Projects, Reports, and more, and have shared detailed insights and screenshots below. 

I also explored how the features work in real-world scenarios, such as using the timer without an internet connection, assessing how the timer syncs across apps, and adding custom currencies for different team members.  

Toggl Track Pricing

Toggl Track offers 4 pricing plans. Here’s a summary of what each looks like:

While the paid pricing tiers and included features are crystal clear, I was confused about how many users are permitted on the Free plan. Neither Toggl Track’s pricing page nor the relevant FAQ answered this question directly, which was frustrating. 

Still, I like that Toggl Track provides multiple pricing plans and features for different kinds of businesses. For instance, a freelancer can take advantage of the Free plan, while a large and complex business might opt for an enterprise plan that gives them access to more tools, better security, and a discounted rate. Medium-sized businesses can choose between the middle tiers, depending on their needs. 

That said, I found that Toggl Track is pretty expensive for what it offers. Timesheet management was only available on the more expensive plans. I was also disappointed at the lack of payroll integrations the platform offers. 

Similarly, Toggl Track doesn’t offer scheduling, which is strange considering scheduling and time tracking go hand-in-hand across most platforms. If you want both, you must also pay for Toggl Plan (a separate Toggl app that offers scheduling).

Below, you can see how Toggl Track stacks up against competitors in terms of pricing. 

These competitors are not only significantly cheaper than Toggl Track but also offer a more complete set of workforce management features, including scheduling and payroll support. 

Luckily, you can benefit from a 10% discount on the Starter and Premium plans if you pay annually instead of monthly. I also appreciate that Toggl Track offers a 30-day free trial (more than most platforms I’ve reviewed), so you can explore the platform properly before committing. 

Toggl Track Usability and Interface

Here’s a deeper look into my experience with Toggl Track’s design and usability. 

Signing up and adding members

I signed up for Toggl Track’s Free plan using just my email address (no credit card required). I completed 8 steps, where I was asked for my role, the company’s info, and my team size. I could also invite team members, set up my first project, and sync Toggl Track with my calendars. 

Once I was in, the “Overview” dashboard displayed an onboarding checklist showing me what I’d completed and what was left to do, which was helpful. 

Unlike apps such as Homebase, Toggl Track didn’t let me assign permission levels to team members at the sign-up stage. I had to wait until they’d accepted my invite. Fortunately, once they’d joined, I could easily set their access rights through the Members tab, which was quick and smooth. 

That said, I experienced an unrelated glitch in the Members tab that just wouldn’t go away. Toggl Track created a double entry for my admin profile, one with the full name (this was correct), and one with a name it “extracted” from the email address (the glitch). This didn’t go away, no matter how many times I refreshed the page, and it affected the members list in other features, too. 

Web design and navigation

Toggl Track has a clean and simple design. Its pink, purple, and white colors, readable font, and well-organized features are easy on the eyes. 

The left sidebar neatly lists key features such as Timer, Reports, Approvals, Projects, Clients, Billable Rates, Invoices, and more. The top bar changes depending on the feature you’ve clicked. For example, when you’re in the timer, the top bar lets you add a project, define a timeframe, select tags, and mark the entry as billable. These options change when you visit another feature, such as Reports or Projects. 

While everything seemed great at the surface level, I quickly found that Toggl Track’s individual features were not intuitive. For example, creating and approving timesheets wasn’t as straightforward as I’d expected. You have to manually set up team members using the timesheets feature. Otherwise, their time entries don’t automatically convert to timesheets. 

And even after they’re set up and log their time, they must manually submit their entry for approval through a separate approvals tab. If they forget to do this, you can’t see the pending approval in your dashboard either. The whole thing was pretty confusing and time-consuming. Other apps like Homebase automate this process, leaving less room for missed time entries and errors. 

Finally, while the platform lets users pick between light and dark mode, it doesn’t offer additional accessibility features, like screen reader compatibility or font-size adjustments for users with visual, hearing, or other impairments. For full transparency, most apps I’ve tried don’t offer these either. But it’s certainly something that could differentiate Toggl Track and help you build an inclusive culture.

Mobile and desktop apps

In addition to its web portal, Toggl Track offers desktop and mobile applications for iOS and Android devices. To download these applications, head to the website and click on Apps in the top bar. 

The desktop and mobile apps are clean to look at. Moreover, these apps are much easier to navigate than the web portal. This is largely because they’re almost exclusively designed for time tracking. In fact, these apps even have a Pomodoro timer to help you focus. 

Here’s how Toggl Track’s features differ across its various apps:

Although the apps let you track time, they’re limited in their additional features. You can’t manage projects, set billable rates, or access your overview dashboard, for instance. 

Several competitors (including Deputy) offer almost a full range of features in their mobile and tablet apps, enabling managers to use them from anywhere. While I hope Toggl Track eventually does the same, for now, I’m satisfied that all the features employees need are available on the app. 

Toggl Track Core Functionalities

Here are Toggl Track’s key tools and features.

Time tracking

Toggl Track’s timer is its main feature. I could clock in and out with a single click or manually enter my start and end times in the web, desktop, or mobile apps. I clocked in from the desktop app and found that the running timer successfully synced in real time with my web and mobile apps as well, which was great. 

As mentioned, in addition to these standard methods, Toggl Track has a built-in Pomodoro timer, which helped me stay focused as well as track my time. 

There was also an autotracker. When set up, it’s meant to run in the background and automatically start the clock when it detects specific keywords in a user’s window. I tested this out by setting it up with the keyword “review.” Unfortunately, it didn’t start the timer for me even when I was working in a tab called “Review.”

Regardless of how I tracked time, I could add a specific project, task, name, description, and tag to my time entries. This is helpful for managers to know exactly what someone worked on. In fact, I was impressed that Toggl Track lets you set a rule that requires users to add this information when submitting an entry.

What’s more, I could manually mark the entry as billable or non-billable, or set an entire project to billable by default, making it simple to calculate clients’ billable amounts and create accurate invoices. 

But what I loved most about Toggl Track was that it supported offline time tracking. I tested this. The app logged my hours without an active internet connection and synced the data when I reconnected to the internet. Many other apps don’t offer this, so it really makes Toggl Track shine among competitors. 

Having said that, I still think Toggl Track lacks several essential time verification and compliance features. 

While it lets you lock time entries when you need to, it doesn’t have GPS location tracking or geofencing, which could have helped me verify and validate time entries. To me, this is a missed opportunity and makes Toggl Track unsuitable for teams working from dispersed locations. 

Also, while I could create alerts for exceeding time limits at a project level, I couldn’t do this at an individual level. You can set “expected working hours” for members, but if you don’t track these manually, you could breach overtime laws and face higher labor costs. 

Finally, there was no option to add rest breaks or meal times to time entries. This means employees must keep clocking in and out every time they take breaks. Plus, you can’t track if your team members are getting the breaks they need by law, once again putting you at risk of non-compliance. 

Timesheets

In my opinion, this was one of Toggl Track’s least impressive features and was very difficult to use. It took me a while to find it, as it was listed under Approvals rather than as a separate feature. 

Most time-tracking apps automatically generate timesheets using workers’ time entries. With Toggl Track, however, it took a great deal of time to get from time logs to approved timesheets. 

First, I had to manually set users up on the timesheets feature. Then users had to manually submit their time entries for approval, which wasn’t straightforward because they had to leave Timer and do it in Approvals. 

What’s worse, timesheets could only be submitted and approved in weekly slots. I couldn’t approve a timesheet just for Monday, for instance. And once I did review and approve a timesheet, it locked any further time entries for that entire week. 

That means team members must remember to submit their timesheets at the end of each week, and admins or managers must review pending timesheets then as well. 

If either of these parties misses their task, Toggl Track’s timesheet view simply moves onto the next week with no obvious warning sign of pending timesheets from the previous week (unless you manually switch back to that week). Imagine how many payroll mistakes this can cause in the real world.

Another thing I disliked was that, as an admin, I was unable to edit timesheets myself unless I paid for a more expensive plan. I could only approve or reject them. In my opinion, this is a huge waste of time, as you need to go back and ask your team member(s) to make manual changes before you approve a time log. 

Clients and projects

Toggl Track is more than just a time-tracking tool. You can also use it to monitor productivity, income, and profits across projects and clients, which you can add in the app.

Creating a new client was quick and straightforward. All I had to do was add the client’s name and select a project associated with that client. 

When creating a project, Toggl Track lets you assign it to a client, set time estimates and billable rates, invite members, and add information about how the project will be billed (for example, based on hours or a fixed project fee). Further, I liked that I could also set projects as recurring or save them as templates for future use.

Each project also came with its own dashboard, giving me visibility into total hours and billing amounts. I could also filter these by team members and tasks for a more granular view.

While this was all very useful information, I was confused because it was located inside Projects rather than in Reports. In fact, if I hadn’t tried clicking into a project, I’d have never known where to find this information.

Finally, Toggl Track lets you go a step further with some basic task management tools. I could create and assign tasks under each project, and team members could add these tasks to their time entries. This is a great way to track task statuses, see how long your team spends on various tasks, improve workflows, and ensure you meet deadlines. 

That said, Toggl Track didn’t let me add detailed notes, images, or checklists to tasks. In my opinion, it’s not ideal for jobs that require specific instructions or need strict health and safety checks. 

Billable rates

With Toggl Track, you can set billable rates in 5 ways: an overall workspace rate, a workspace member rate, a project rate, a project team member rate, and even a task-specific rate. 

I honestly loved this because it let me flexibly adjust rates for certain projects or tasks without changing a workspace or member’s core billable rate. In the real world, this could look like setting a higher task rate for a last-minute after-hours job. Super handy. 

I also liked that billable amounts were automatically calculated using the most granular rate. For example, it’ll take a project member’s specific rate (if there is one), instead of an overall project rate. This is a great way to ensure you charge your clients at the appropriate rate based on the work and staff involved. 

Additionally, setting billable rates lets you view your expected income from clients in real time. You can compare this to labor costs (which you can also set from the Members tab) to track profitability. Not all time tracking tools offer this feature, so I was particularly impressed by it.

The only complaint I had with this feature was that the app doesn’t give you a dropdown of currencies to choose from. Manually entering a currency runs the risk of making mistakes. Also, I couldn’t find a way to set different currencies for different team members. This made me question whether Toggl Track is truly a good choice for global projects and remote companies.  

Invoicing

Toggl Track’s invoicing tool was a time-saver overall. It automatically pulled time entry data for projects, added the applicable billable rates, and created invoices to share with clients. I also liked that I could add my company’s logo, edit details, and add any custom charges if needed. 

That said, there were a few areas for improvement. First, I couldn’t create invoices from the Invoices tab. I was redirected to the Reports tab to build my invoices, which was confusing. 

Integrations

Toggl Track boasts 100+ integrations with other apps and tools. However, most of these are browser plug-ins rather than native or direct integrations. (Native and direct integrations transfer information between apps, providing a smoother user experience and giving you access to features from both platforms)..)

Admittedly, I was amazed by the number of apps you can add a Toggl Track plug-in to. It integrates with popular apps like ClickUp, Slack, Xero, and so on, which provide a range of features that Toggl Track doesn’t offer.

I was also happy to see that Toggl Track connects directly with project management software, such as Toggl Plan, Asana, Salesforce, and Jira. You can even sync it to QuickBooks to easily create invoices using time entries. 

However, I wish the platform offered native integrations with more payroll apps. Without this, you have to export your timesheets from Toggl Track and add the data to a separate payroll platform. Not only is this time-consuming and manual, but it’s also prone to errors. 

Toggl Track Security Features

Here are the measures Toggl Track takes to secure its systems and protect user data:

• It encrypts all data, so it’s less likely to be decoded in the event of a cyberattack. 
• Toggl Track offers Single Sign-On (SSO), so users can access their systems with one set of login credentials. This reduces the chance of password reuse across applications, which usually makes users more vulnerable to phishing.
• The platform sets password requirements to ensure users don’t create passwords that are easy to decode, and also lets you enable 2-Factor Authentication (2FA). 
• Its role-based permissions ensure that only authorized personnel can access confidential data within the app. For example, admins, team leads, project leads, and team members have different levels of access. 
• Toggl Track’s production environment (which houses all of its data) is restricted to authorized personnel via dedicated VPNs. Moreover, there’s a Multi-Factor Authentication (MFA) process for access to this environment. 
• Toggl Track complies with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and the California Privacy Rights Act (CPRA). 

Overall, I think Toggl Track is taking all the right steps to protect its platform and data. That said, the app isn’t HIPAA-compliant like some of its competitors (for example, Connecteam). This means it’s not an ideal app for companies in the healthcare space.

Toggl Track Reporting & Analytics

Toggl Track offers excellent reporting, divided into Summary, Detailed, Workload, Profitability, and My reports.

Summary

This dashboard has charts showing billable and non-billable hours and amounts for a custom time range. I could filter these by team member, project, client, task, tag, and description to see where the business is making its income. 

Detailed

This tab displays a table showing time entries line by line. You can filter these by member, project, client, and so on. Admins can even add new time entries if something looks amiss, though I was confused about why this functionality was under Reporting rather than the timesheet approvals feature. 

Workload

Within this tab, the line-by-line table showed me how the total hours worked were spread across my team members, projects, clients, and more. It also showed which team members were being appropriately utilized vs. being over- or under-utilized. 

Profitability

The charts in this dashboard showed me my business’s overall profits (billable income minus labor costs) and also indicated which projects were the highest and lowest earning. 

My reports

I also really liked that you can create a customized dashboard with the fields you want, and even save it for future use. I could choose between various graph types, such as bar, grouped bar, donut, line, and more, depending on my needs. Many apps don’t offer customized reporting, so this was particularly impressive. 

All of Toggl Track’s reports and dashboards can be exported in Excel, CSV, or PDF format. 

Overall, I thought Toggl Track’s reporting and analytics features were outstanding, and I couldn’t fault them. 

Toggl Track Customer Support

Toggl Track offers customer support to everyone, regardless of their price plan. Here’s a summary of Toggl Track’s customer service offering:

The live chat widget was hidden within the small question mark (?) icon in the bottom-left sidebar of the web portal, making it more difficult to find than I’d expected. 

When I used the live chat, I was first greeted by a bot, which wasn’t very impressive. I asked a basic question about Toggl Track’s payroll integrations, but it didn’t answer it. This honestly surprised me, especially given how AI has evolved. 

On the bright side, it did pass my query to a member of the customer service team, and I heard back from them in about 5 hours. 

While I was satisfied with this, receiving a response via email meant I couldn’t chat with an agent live. Additionally, with no phone support, it likely takes longer to resolve issues. 

Overall, I think Toggl Track can significantly enhance its customer service by offering at least one way to speak to an agent in real time. Apparently, higher-tier plans have priority or dedicated support, but I couldn’t test this during the free trial. 

What Are Toggl Track’s Review Ratings from Review Sites?

(As of June 2026)

Toggl Track App Review

Toggl Track is well-suited for individuals and smaller teams with limited workforce management needs. Its timer, project, and client dashboards, task management, and reporting features give you nearly everything you need for a good time-tracking solution. 

Having said that, I think the platform can improve its offering by adding GPS tracking and native payroll integrations, which could help justify its prices to some extent. I also believe there’s scope to make it more user-friendly and intuitive so everyone, from less tech-savvy workers to company leaders, can use it comfortably.

 

Connecteam: The Better Toggl Track Alternative  

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Toggl Track is a solid choice for project-based time tracking, but if you need a complete solution for managing your team’s time, schedules, and day-to-day operations, especially for field and frontline workers, then Connecteam is the better fit.

Unlike Toggl Track, which doesn’t offer a real-time GPS tracker or geofencing, Connecteam lets you track exactly where your team is when they clock in and out. Its live GPS breadcrumb feature even shows movement throughout the shift, making it far more suitable for mobile teams. Plus, Connecteam only tracks location when the app is active, helping you respect employee privacy.

Connecteam also includes a full employee scheduling toolkit (which Toggl Track lacks). You can create weekly schedules with templates or drag-and-drop tools, assign tasks within shifts, and instantly notify your team of changes. The built-in auto-scheduler handles everything for you based on employee availability, qualifications, and preferences.

I also love how simple it is for employees to submit time-off requests, update their availability, and swap shifts, all from their mobile device. Approved changes automatically update the schedule, saving hours of manual admin work.

While Toggl Track’s timesheets require manual submission and setup, Connecteam automatically generates timesheets for payroll from clock-in data. You can apply custom overtime rules, break tracking policies, and export everything directly to your payroll provider, including integrations with services like Gusto and QuickBooks.

Connecteam also goes a step further with internal communication. While Toggl relies on integrations, Connecteam includes a built-in team chat for sending announcements, attaching files, and chatting 1-on-1 or with groups. No extra tools required.

On pricing, Connecteam is the clear winner. It offers a free 14-day trial and a free-forever plan for up to 10 users. Paid plans start at $29/month for 30 users, with each additional user costing just $0.80/month—far more affordable than Toggl Track’s $18/user/month premium plan.

If you want GPS tracking, shift scheduling, payroll-ready timesheets, and built-in team communication in one simple, affordable app, Connecteam is the better Toggl Track alternative.

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