Season 1 • Episode 2

Small Business Owner: Build your business with a staff management platform

About this episode

We sat down with Dekel Tamir, owner of a coffee shop and flower shop in New York, to discuss her experience as a small business owner and why an all-in-one management platform can help both the owner and the employees.
There are many challenges in managing staff, which is the major component of operating a coffee shop. You can have the best product and location, but if your staff is not engaged, motivated, well-trained and dedicated – you can end up losing your business and find yourself chasing people all day and getting endless last-minute callouts.

That’s where an employee management app can come in place and help with managing your staff’s schedule, and communications and increase their engagement and productivity. An engaged staff gives better customer service which makes happier customers return. Staff is key for business success.

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