With home care being more important than ever due to the pandemic’s impact on healthcare institutions, home care agencies need the very best technology to keep their caregivers organized, engaged and safe. Let’s take a look at some of the best home care software solutions on the market today.
As a home care business owner, you’re already well aware of your caregivers’ key challenges – otherwise, you wouldn’t be here right now.
Beyond the actual job of caring for patients, it’s proven that home health aides benefit heavily from some kind of digital solution that helps them keep track of when their shifts start and end, managing their tasks and maintaining healthy communication.
Either you’re looking to go digital or you’re already using a home health mobile app that doesn’t include all of these capabilities. You might be thinking these home health digital solutions are too darn expensive.
Don’t worry though, we’ve done the hard work for you. Here’s a shortlist of the very best home care software solutions to keep your caregivers organized, on task and engaged, wherever they are.
If you don’t have the time to read through our research, jump down to our quick comparison table.
If you don’t have the time to read through our research, jump down to our quick comparison table.
Our Top Picks
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Best all-in-one home care software solution.
Learn more -
Best for measuring the quality of care being delivered.
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Best for finding customers and receiving jobs.
What to Look For in a Home Care Software Solution
A top-quality home care app should provide the following benefits for you and your employees:
- Allows managers and caregivers to easily communicate with each other, whether it be to swap shifts, keep each other up to date on job changes, simple private or team chat, send birthday wishes or procedural updates.
- The ability to automate otherwise manual, painstaking and error-prone processes (such as payroll, employee scheduling and more)
- Users can quickly read and sign digital forms and checklists, eliminating tedious paper-based processes.
- GPS-tracking technology that allows your caregivers to clock in and out accurately, even from one specific location. It can also reveal your caregivers’ real-time location in the event of an emergency.
- Managers can customize and adjust shifts for the personal caregiver’s schedule preference, medication regimen, the medical institution’s working hours, and more.
- Instead of worrying about piles of paper and folders, easily store all important files in one digital place, ensuring every caregiver has easy access to all important information.
- The ability to build training programs to provide caregivers with all the learning resources they need to do their jobs effectively, efficiently and safely.
- Uses up minimal storage space, doesn’t waste much data, runs quickly and doesn’t drain users’ phone’s batteries in the process.
And if you want to learn more, check out our guide on how to improve employee retention in healthcare.
The 9 Best Home Care Software Solutions of 2023
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Best: All-in-one home care software solution.
- web
- ios
- android
Connecteam is an award-winning home care software solution designed for field-employee management and trusted by hundreds of caregiver service agencies worldwide.
This all-in-one app’s simple design makes it easy to set up and start using immediately, no special training required, so it’s a great choice for non-tech-savvy caregivers, who are on the go most of the time.
Connecteam offers a set of simple yet powerful tools to help care providers communicate better, schedule shifts, track time, and organize their daily tasks on the go, from a personal phone — with the click of a button.
Here are some of the ways that you, the manager, can benefit from Connecteam:
- Connecteam’s employee time clock app accurately tracks your caregivers’ work hours and makes sure they arrive at the right homes on time with geofence and breadcrumbs technology.
- Easily integrate your employees’ timesheets into Quickbook Online or Gusto, allowing you seamless integration from employee clock-in to payment.
- Maintain compliance with Connecteam’s daily inspection checklist app, creating easy medication risk assessment forms, equipment visual checks, incident reports, and more.
- Use this employee communication app to send important updates to your caregivers, easily message all staff members through a private or team chat, send engaging posts, and easily search for any staff member using the employee directory.
And your caregivers also benefit from Connecteam in multiple ways. These include:
- Employees can use this employee scheduling app to keep up-to-date with the latest changes to their shift.
- Caregivers can easily clock in and out of their shift, wherever they may be working.
- Instant internal communication with upper management and other co-workers.
- Employees can easily access all vital information (such as policies and laws) and sign off on all forms and documents.
With Connecteam, all of the mentioned processes can be performed easily and without pen and paper. It’s easy to use, super affordable and can be used on the go.
Key Features
- 1:1 or group chat
- Employee directory
- Surveys, live polls, suggestion box
- Social feed and updates
- Read-and-sign forms and checklists
- Company protocols and policies
- Open shifts, duplicate shifts, shift templates
- GPS time clock
- Geofence and breadcrumbs technology
- Integrate seamlessly with Quickbooks Online and Gusto
- Create knowledge bases
- Feature shortcuts
Pros
- Intuitive and easy to use
- All-in-one solution
- Great customer support
- Budget-friendly
Cons
- Integrations in development
Pricing
Starts at just $29/month for up to 30 users Free 14-day trial Free plan available
14-day free trial, no credit card required
Start your free trial -
Good for: Measuring the quality of care being delivered.
- web
MEDsys Software Solutions is a complete home health software solution for home care agencies. MEDsys Software supports Medicare, Medicaid, skilled and non-skilled private duty, pediatrics, and adult nursing.
The software is 100% web-based.
Learn more about MEDsysKey Features
- Billing
- Scheduling
- Field communication
- Insurance management
- Visit verification
Pros
- Easy to use
- Feature-rich
Cons
- Lacks customizability
- Limited reporting options
Pricing
Starts at $100/month, per user. Free Trial: Yes
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Good for: Caregivers to find customers and receive jobs.
- web
- ios
- android
Care.com’s home care software helps family and relatives to find temporary, qualified care plans for their loved ones — all with just a few taps of a finger through a mobile app. So for the home caregivers, this app is something similar to what Fiverr is for freelancers, or Uber is for drivers — a way to find customers and receive jobs.
Caregivers can upload resumes and recommendations, book interviews, and even receive payments through the app, making it simple for both a professional caregiver to provide home care services, such as child care, senior care, housekeeping, pet care, tutoring, homeschooling services, and special professional caregivers for people with disabilities and special needs.
Learn more about Care.comKey Features
- Find and manage care
- Find careers
- Provides care benefits
Pros
- Easy to use
- Clean user interface
Cons
- Prone to bugs
- Poor customer service
Pricing
Free on iPhone or Android Free Plan: Yes
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Good for: Managing invoices.
- web
- ios
- android
- windows
- mac
CareSmartz360 is a HIPAA compliant, cloud-based home care software solution that manages every aspect of your home care business. It was made for schedulers, caregivers, billers, recruiters, and leadership.
It allows for a 60-day training and coaching session on how to use the product (so there is a long learning curve). Although their customer support is readily available when needed.
Learn more about CareSmartz360Key Features
- Client assessment and intake
- Scheduling
- Training
- Billing and payroll
Pros
- Good customer support
- Attractive interface and easy to use
Cons
- Wide range of features can be overwhelming
- Billing integration could be improved
Pricing
Contact a CareSmartz360 sales rep for more pricing info.
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Good for: Storing documents.
- web
- ios
- android
Caring Village is another home health software solution that enables users to store important documents, data and work-related files in one place.
It also offers managers to create a team of caregivers to share information with and coordinate help by using built-in messaging.
The app can also be used for tracking medications or food and catering supplies, creating and filling in wellness journals, and profiles for the customers.
Learn more about Caring VillageKey Features
- Share calendars
- Communicate and coordinate
- Store documents
- Free prescription checklists
Pros
- Easy to use
- Intuitive user experience
Cons
- Poor customer service
- Capabilities need further development
Pricing
Available at the App Store and Google Play for free.
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Good for: Setting medication reminders.
- web
- ios
- android
Medisafe is an easy-to-use home care application to be used mainly as a medication reminder for both care providers and patients. It offers a cloud-based architecture that connects you and your patients.
Apart from that, this home health care software provides medical tips, refill reminders, progress reports and discounted prescription offers.
Learn more about MedisafeKey Features
- Patient journey management
- Patient-focused adherence programs
- Just-in-time-interventions
- Data
Pros
- Notification options
- Feature-rich
Cons
- Unintuitive user interface
- Prone to bugs
Pricing
Basic plan is free, Monthly Premium Upgrade: $4.99 Free Plan: Yes
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Good for: Keeping track of medical information.
- web
- ios
- android
CareZone refers to itself as the “health information organizer,” and is designed for caregivers to keep track of uploaded or manually added medical information by organizing contacts, insurance, medication files, and ID cards of their patients and customers all in one place.
There’s also a shareable calendar and a to-do section in order to share information and assign and manage tasks on your care team. For example, caregivers can also create to-do lists to keep track of appointments and medication times through the app.
Learn more about CareZoneKey Features
- Automatic reminders
- Medications can be delivered for free
- A pharmacy platform
Pros
- Sufficient sharing options
- Feature-specific
Cons
- Not user-friendly
- Insufficient user privacy policy
Pricing
Available for free on iPhone or Android. Free Plan: Yes
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Good for: 24/7 patient monitoring.
- web
- ios
- windows
- android
- mac
eCare21’s home care application provides 24/7 patient monitoring through wireless and wearable devices (such as a smartwatch, Bluetooth, or FitBit device).
Caregivers can remotely track the wearer’s glucose, heart rate, activity, medication, weight, calorie intake and sleep, and other parameters.
eCare will be most helpful for caregivers as they manage their loved one’s schedules and meet their health needs, but it may take several apps for home health aides to tackle other caregiving challenges, such as work scheduling, medications tracking, budgeting, meals, legal errands, and so on.
Learn more about eCare21Key Features
- Medical history, activities and test results in one place
- Connect doctors, patients, and caregivers
- Universal remote patient monitoring
Pros
- Easy to use
- Feature-rich
Cons
- Lacks ability to add notes
- Limited reporting options
Pricing
Available for iPhone for free. Free Plan: Yes
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Good for: Managing care calendars.
- web
- ios
- android
Lotsa Helping Hands is a home care application is the way to create a virtual supportive community of care around a senior citizen or someone who needs assistance.
This home care software features an interactive calendar where individuals can manage everything including the application process, doctor appointments, family gatherings, necessary errands, and other details.
The “Helping Hands” section works as a group message board, so caregivers, friends, and family members can boost morale and post encouraging notes to the care recipient, their families, and others in the group.
This home health care software also allows caregivers to select group coordinators and a community member page where everyone’s contact information, birthdays, and preferred phone call times are listed.
Learn more about Lotsa Helping HandsKey Features
- Care calendar
- Share well wishes to support family
- Share announcements
- Photo gallery
Pros
- Easy to use
- Simple user interface
Cons
- Prone to bugs
- Poor customer service
Pricing
Available for iPhone for free. Free Plan: Yes
Compare the Best Home Care Software Solutions
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| Reviews |
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| Pricing |
Starts at just $29/month for up to 30 users
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Starts at $100/month, per user.
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Free on iPhone or Android
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Contact a CareSmartz360 sales rep for more pricing info.
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Available at the App Store and Google Play for free.
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Basic plan is free, Monthly Premium Upgrade: $4.99
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Available for free on iPhone or Android.
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Available for iPhone for free.
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Available for iPhone for free.
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| Free Trial |
yes
14 days
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yes
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no
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no
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no
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no
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no
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no
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no
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| Free Plan |
yes
Yes, up to 30 users
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no
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yes
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no
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no
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yes
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yes
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yes
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yes
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FAQs
What Features Are Usually Found In A Home Care Application?
A home care application usually offers features like time tracking, scheduling, billing, patient records management, claims management, payroll, and more. Usually, these caregiver management apps have a customizable app too, as well as a family portal.
Just note that not all home health care software solutions are the same, so features do vary.
Are Home Care Applications Expensive?
As home health care software solutions are not the same, the price will vary. It can be as little as $29/month, like Connecteam, or upwards of $200 or more each month.
There are numerous free home health care software solutions so it’s important to know what you need.
The Bottom Line On Home Care Software Solution
Caregivers have a very sensitive and important care jobs to deal with. Juggling schedules, lots of data to memorize, different people to be in contact with, an overwhelming amount of paperwork to fill in and store, and so much more.
Sometimes it all can be so stressful and hard, especially when in the middle of a global pandemic. Not only the quality of the care provided for the caregiver is influenced, but the care provider might need some psychological or even medical help for themselves.
If you are trying to reduce turnover, improve engagement and organize the work in a more clear and efficient way, using one of the modern apps for home health aides might be just that helping hand you need.
Being able to organize and track schedules, create and store notes, fill in forms and checklists, and communicate with co-workers — and doing all that from your own mobile phone, even on the go, will save you time and money, make your work much easier, and your caregivers much happier.