Home care agencies need the very best technology to keep their caregivers organized and to provide the best patient care. Let’s take a look at some of the best home care software solutions on the market today.

Home care software helps home care agencies manage their operations and deliver care to clients. In this article, we’ll delve into the key features and benefits of home care software, exploring how it simplifies administrative tasks, enhances caregiver coordination, and ensures compliance with healthcare regulations. 

In this article, I’m going over 8 of the best home care software solutions on the market today.

If you don’t have the time to read through our research, jump down to our quick comparison table.

Our Top Picks

  1. The best all-in-one home healthcare software

  2. Good for client management

  3. Good for managing invoices

Why trust us?

Our team of unbiased software reviewers follows strict editorial guidelines, and our methodology is clear and open to everyone.
See our complete methodology

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Tools considered

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Tools reviewed

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Best tools
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How I Chose the Best Home Care Software

There are many home care software solutions on the market. Here are the key features I looked for to put together this list:

Important product features:

  • Caregiver scheduling: You should be able to efficiently create customized schedules and match caregivers with clients based on skills, location, and availability.
  • Task management: The best software for home health agencies will allow you to assign and manage tasks. It will also allow caregivers to view and update tasks related to client care right from their phones.
  • HIPAA compliance: This is important to ensure that private patient data is kept safe and secure.
  • Time and attendance tracking: Look for homecare software with features for clocking in and out, ideally with GPS verification. It should also track time and employee attendance.
  • In-app onboarding and training: You should be able to create customized training courses and deliver them directly through the software. 
  • Payroll management: Look for tools to manage caregiver hours, wages, and generate payroll reports.
  • Client management: Home care software should include the ability to store and manage all client information, including medical history, medications, and care plans.
  • Billing and invoicing: Automated billing features that can integrate with existing accounting software is ideal. 
  • Communication features: Look for home care software that has in-app chat so that everyone on your team can easily message each other and keep in touch.

The 8 Best Home Care Software Solutions of 2024

  1. Connecteam — Best all-in-one home care software solution.

    Connecteam is the best management software for home health agencies designed to effectively manage their home care workers.

    Why I chose Connecteam: First off, Connecteam is HIPAA compliant which is already a major win. This ensures that all personal health information stored or mentioned within the software is kept safe and secure, and only available to authorized individuals.

    Connecteam also offers an easy, customizable interface, which means you don’t need much training to use it. It helps everyone feel part of the team even when working in the field, preventing them from feeling isolated.

    Let’s take a closer look at how Connecteam can help your home care business:

    Connecteam is HIPAA compliant, ensuring patient information is kept safe and secure

    I love that Connecteam has gone the extra mile to officially acquire HIPAA compliance. This means that you and your staff can legally and safely talk about, share, and store pertinent patient information within the software.

    Whether two healthcare workers need to securely discuss a patient through online team chat or store important patient documents within the app, Connecteam ensures that all information is kept private so your organization remains compliant with HIPAA regulations. You can also edit user access so that only authorized individuals can view specific chat logs, documents, and other files.

    Efficient employee scheduling tools

    Connecteam’s employee scheduling software is one of the best homecare scheduling software on the market. Schedule conflicts can be avoided with Connecteam since managers can view time-off requests and scheduling preferences directly on the platform.

    They can also assign tasks for specific patients and include important notes and documents with each shift, so employees have all the relevant information they need to do their jobs, no matter where they are.

    Connecteam also comes with employee scheduling templates to simplify the process even further. You will receive immediate notifications as soon as the schedule is published. You can also create your own customized schedules and templates. 

    Time clock with GPS-tracking ability

    With Connecteam’s easy-to-use time clock, your home care workers can clock in and out with just one tap. You have a complete overview of who is clocked in at any given time so you always know who’s working. 

    Connecteam’s Time Clock is also GPS-enabled, so you can see where your staff are while on the clock. Set a geofence around a specific site to ​​restrict your staff to only be able to clock in and out while on the job.

    Connecteam automatically creates timesheets, too, and sends them for manager approval at the end of the pay period, saving time on payroll.

    Three mobile mockups that shows clock in, active time clock and activity

    Send and receive reports in real-time from the road

    Streamline health reporting and patient updates by enabling your home care workers to submit reports on the go, right from their phones. They can fill out forms and checklists and submit them with a tap of a button. 

    Keep all important documents in one easily accessible place

    Connecteam’s Knowledge Base acts as your team’s personal filing cabin, where workers can upload, store, and access important information and documents using their mobile devices or tablets. They can also easily share these with each other, improving communication and collaboration among your entire staff.

    Streamline employee communication

    Communicating with your home care workers in the field has never been easier with Connecteam’s built-in employee chat

    Create private and group chats to remain in contact with your workers and share updates using the company newsfeed. Additionally, the employee directory ensures everyone has each other’s personal contact information, too. 

    a women looking at her phone that shows an in-app chat

    Easy task and project management

    Allocate one-time and recurring tasks, like medication administration or taking vital signs, in just a few clicks with Connecteam’s task management feature. Then, include built-in reminders to make sure your home care staff perform their tasks on time.

    Attach images, files, and due dates, as well as detailed descriptions and subtasks. You’ll also automatically receive progress updates as tasks are completed.

    Simplified compliance with ‘Read and Sign’ forms

    Provide all home workers with digital ‘read-and-sign’ forms and checklists to ensure compliance with company protocol and industry regulations. This could include making sure they’ve read the employee handbook, uniform agreement, etc.

    Onboard and train new homecare workers

    Provide quick onboarding to new workers or training to existing staff directly from the field. Connecteam allows you to create customized and structured employee training experiences with training documents, read-and-sign forms, quizzes, videos, and PDFs.

    Using their smartphones, home care employees can complete training and keep track of their progress.

    And so much more…

    In addition, Connecteam offers excellent customer service, a user-friendly interface, robust workforce management tools, and complete customizability. 

    Connecteam is also easy to set up and use, accessible via a mobile app and a web version. It’s affordable, too, with a free-forever Small Business Plan and paid plans starting from just $29 per month for up to 30 users. 

    Note: These prices do not reflect the additional fee of adding HIPAA compliance to an account.

    Our care assistants are the lifeblood of our business and I wanted to ensure they receive the exact support they need, be that training, access to documents or a place to chat with peers, as well as feeling valued, engaged and part of one big national team. Connecteam checked every box we needed and more.

    David Glover
    Joint CEO, Caremark

    Connecteam also offers a free for life plan – Try Connecteam here!

    Pros

    • All-in-one software solution

    • Excellent customer service

    • Affordable and scalable

    • Extremely attractive and simple user interface

    Cons

    • Needs internet or wifi access to work

    Pricing

    Free-for-life plan availablePremium plans start at $29/month for 30 users

    Take Your Home Care Business to the Next Level with Connecteam. Try It Now!

    Let’s Get Started
  2. MEDsys — Good for client management

    Available on

    • Web
    Screenshot of the MEDsys webpage

    MedSys offers a comprehensive suite of features tailored for home healthcare agencies, streamlining both client care and administrative tasks.

    Why I chose MedSys: Its client management system allows for easy tracking of medical histories, medications, and individual care plans. 

    On the administrative side, MedSys excels with its integrated billing, invoicing, and payroll modules, making financial management a breeze. Caregiver scheduling is another strong point, efficiently matching caregivers to clients based on skills and availability. The software is also HIPAA-compliant, ensuring secure data storage and facilitating compliance with industry regulations. Its user-friendly interface and mobile accessibility make it a convenient choice for both office staff and caregivers, ultimately enhancing productivity and the quality of care provided.

    Learn more about MEDsys

    Key Features

    • Client management
    • Integrated billing and invoicing
    • Caregiver scheduling tools
    • HIPAA compliant

    Pros

    • Easy to implement
    • Feature rich

    Cons

    • 100% web-based
    • Outdated interface

    Pricing

    Starts at $100/user/month Trial: Yes Free Plan: No

  3. CareSmartz360 — Good for managing invoices

    Available on

    • Web
    • iOS
    • Android
    • Windows
    • Mac
    Screenshot of the CareSmartz360 webpage

    This cloud-based home health care scheduling software is suitable for home care agencies of all sizes.

    Why I chose CareSmartz360: With a web-based portal and mobile-accessible app, employers can manage their teams from one place. 

    Features include client and caretake intake tools, electronic visit verification, billing and invoicing, and client management. CareSmartz360 has exceptional customer support and an accessible, online Help Center with detailed information and instructions on how to complete processes. 

    Learn more about CareSmartz360

    Key Features

    • New patient intake tools
    • Integrated billing and invoicing
    • Employee scheduling
    • Attendance and time tracking

    Pros

    • Excellent training tools to teach employees how to use
    • User-friendly interface

    Cons

    • 100% web-based
    • Limited integrations

    Pricing

    Contact vendor for price Trial: No Free Plan: No

  4. Caring Village — Good for medication tracking

    Available on

    • Web
    • iOS
    • Android
    Screenshot of the Caring Village webpage

    Caring Village offers a centralized platform for care coordination.

    Why I chose Caring Village: One of its key features is the personalized Care Dashboard, which allows caregivers to keep track of medications, appointments, and other essential tasks. 

    The home care application also offers a secure messaging system so caregivers, family members, and healthcare providers can communicate in a HIPAA-compliant environment. Additionally, Caring Village provides customizable care plans and wellness journals, allowing for tailored care that meets individual needs. 

    Learn more about Caring Village

    Key Features

    • Customized care plans
    • Wellness journals
    • Personalized care dashboard
    • Employee chat

    Pros

    • Easy to use
    • Intuitive

    Cons

    • Poor customer service
    • Features need further development

    Pricing

    Free on App Store and Google Play Trial: No Free Plan: No

  5. Medisafe — Good for setting medication reminders

    Available on

    • Web
    • iOS
    • Android
    Screenshot of the Medisafe webpage

    Medisafe is an easy-to-use home care app mainly as a medication reminder for both care providers and patients.

    Why I chose Medisafe: It offers a cloud-based app that connects you and your patients. In addition, this home healthcare software provides medical tips, refill reminders, progress reports, and discounted prescription offers.

    Learn more about Medisafe

    Key Features

    • Patient journey management
    • Patient-focused adherence programs
    • Just-in-time-interventions
    • Data and analytics

    Pros

    • Notification options
    • Feature-rich

    Cons

    • Unintuitive user interface
    • Prone to bugs

    Pricing

    Starts at $4.99/month Trial: Yes Free Plan: No

  6. CareZone — Good for keeping track of medical records

    Available on

    • Web
    • iOS
    • Android
    Screenshot of the CareZone webpage

    CareZone refers to itself as a health information organizer.

    Why I chose CareZone: This software is designed for caregivers to keep track of uploaded or manually added medical information by organizing contacts, insurance, medication files, and ID cards of their patients and customers all in one place.

    There’s also a shareable calendar and a to-do section to share information and assign and manage tasks on your care team. Caregivers can create to-do lists and keep track of appointments and medication times through the software.

    Learn more about CareZone

    Key Features

    • Automatic reminders
    • Medications can be delivered for free
    • Pharmacy platform
    • Shareable calendar

    Pros

    • Sufficient sharing options
    • Feature-specific

    Cons

    • Not user-friendly
    • Insufficient user privacy policy

    Pricing

    Free on App Store and Google Play Trial: Yes Free Plan: No

  7. eCare21 — Good for 24/7 patient monitoring

    Available on

    • Web
    • iOS
    • Android
    • Windows
    • Mac
    Screenshot of the eCare21 webpage

    Home care services are simplifies with eCare21.

    Why I chose eCare21: This is one of the best software for home health nurses and bridges gaps in data and provides 24/7 patient monitoring through wireless and wearable devices, such as smartwatches, Bluetooth, or FitBit devices.

    Caregivers can remotely track the wearer’s glucose, heart rate, activity, medication, weight, calorie intake, sleep, and other parameters. The software also automates the documentation of patient care time records required to comply with CMS CCM billing requirements.

    Learn more about eCare21

    Key Features

    • Comprehensive patient records
    • Remote patient monitoring
    • Virtual patient assessments
    • Consent forms

    Pros

    • Flexible and customizable
    • HIPAA compliant

    Cons

    • Lacks the ability to add notes
    • Limited reporting options

    Pricing

    Free on App Store and Google Play Trial: Yes Free Plan: No

  8. Lotsa Helping Hands — Good for managing care calendars

    Available on

    • Web
    • iOS
    • Android
    Screenshot of the Lotsa Helping Hands webpage

    Lotsa Helping Hands features an interactive calendar where individuals can manage everything including the application process, doctor appointments, family gatherings, necessary errands, and other details.

    Why I chose Lotsa Helping Hands: The Helping Hands section works as a group message board, so caregivers, friends, and family members can boost morale and post encouraging notes to the care recipient, their families, and others in the group.

    Lotsa Helping Hands also helps caregivers provide senior care. You can also select group coordinators and create community member pages where everyone’s contact information, birthdays, and preferred phone call times are listed.

    Learn more about Lotsa Helping Hands

    Key Features

    • Care calendar
    • Share well wishes to support family
    • Share announcements
    • Photo gallery

    Pros

    • Easy to use
    • Simple user interface

    Cons

    • Prone to bugs
    • Poor customer service

    Pricing

    Free on App Store Trial: Yes Free Plan: No

Compare the Best Home Care Software Solutions

Topic Start for free
Reviews
4.8
4.6
4.7
N/A
N/A
N/A
N/A
N/A
Pricing
Starts at just $29/month for the first 30 users
Starts at $100/user/month
Contact vendor for price
Free on App Store and Google Play
Starts at $4.99/month
Free on App Store and Google Play
Free on App Store and Google Play
Free on App Store
Free Trial
yes
14-day
yes
no
no
yes
yes
yes
yes
Free Plan
yes
Free Up to 10 users
no
no
no
no
no
no
no
Use cases
Best all-in-one home care software solution.
Good for client management
Good for managing invoices
Good for medication tracking
Good for setting medication reminders
Good for keeping track of medical records
Good for 24/7 patient monitoring
Good for managing care calendars
Available on
Web
Web, iOS, Android, Windows, Mac
Web, iOS, Android
Web, iOS, Android
Web, iOS, Android
Web, iOS, Android, Windows, Mac
Web, iOS, Android

What is Home Care Software?

Home health care software is specifically designed to streamline the operations of home care and home health care agencies, also referred to as domiciliary agencies in the UK. It serves as an integrated platform that manages a wide range of tasks, from client management and caregiver scheduling to billing, invoicing, and compliance reporting. 

The software aims to simplify administrative burdens, enhance the efficiency of care delivery, and ensure that agencies comply with healthcare regulations, such as HIPAA in the United States. With features like patient medical history tracking, automated financial management, and mobile accessibility for caregivers, home care software is an essential tool for modernizing and improving the quality of home-based care.

How Does Home Health Care Software Work?

Home health care software functions as an all-in-one platform that centralizes various aspects of an agency’s operations, making it easier for healthcare professionals and carers to manage both administrative and clinical tasks. It allows for the secure storage and easy retrieval of client medical histories, medications, and care plans, ensuring that caregivers have access to the information they need to provide appropriate care. 

Features like billing, invoicing, and payroll are automated to streamline financial management. Caregiver scheduling tools match caregivers with clients based on skills, location, and availability, optimizing workforce management. Many platforms also offer mobile apps or mobile-friendly interfaces, enabling caregivers to access vital information and communicate with the agency while on the go. 

Benefits of Home Care Software

Here’s a list of benefits of using home healthcare software:

Streamlined scheduling

Scheduling features simplify the scheduling process and help you match caregivers with clients, taking into account factors like skills, location, and availability.

Task management

Task management tools make it possible for employers to assign tasks to caregivers. Caregivers can view and update tasks related to client care from their phones, ensuring nothing is overlooked.

Notifications and alerts

Software sends real-time updates about schedule changes, medication times, and other important events regarding patients and clients. 

Quality assurance

Home care software enables regular assessments and feedback to continually improve the quality of care.

Reporting and analytics

You can generate custom reports and analytics to make informed operational decisions.

Automated billing and invoicing

Both reduce manual errors and saves time by automating financial processes.

Payroll management

Easily manage caregiver wages, generate payroll reports, and track working hours.

How Much Does Home Care Software Cost?

The cost of home care software differs per provider and often depends on the number of users and the feature package. Most providers charge between $29 and $100 per month, and some even charge per user, which makes work with a large team rather expensive.

Note that high pricing does not necessarily equal a better user experience or provide you with all the tools that best suit your company’s needs. Our number one pick, Connecteam, offers premium plans with a wide variety of features and customization options at a set and reasonable monthly rate of $29 for the first 30 employees.

FAQs

Why should I use home healthcare software?

Using home healthcare software can streamline your agency’s operations and caregivers’ jobs, from scheduling and billing to client management, making it easier to provide high-quality care. The software also enhances compliance with healthcare regulations, offers secure data storage, and facilitates better communication among caregivers, clients, and their families, ultimately leading to improved patient outcomes and operational efficiency.

What is hospice software?

Hospice software is a specialized type of healthcare software designed to manage and coordinate the various aspects of providing end-of-life care. It typically includes features for patient management, caregiver scheduling, billing, compliance reporting, and communication among healthcare providers, patients, and families.

Is home care software expensive?

Home care software varies in price depending on the plan and features package. Connecteam, for example, offers a free plan for users up to 10 users and starts at $29/month for home care agencies up to 30 users.

The Bottom Line On Home Care Software Solution

Home care software offers point-of-care solutions that enable caregivers to access patient information, update care plans, and communicate with healthcare teams in real-time while attending to clients.From automated billing to secure communication, health home care software is essential for modern home care operations, helping agencies stay competitive and compliant.