Explore these top 7 caregiver management software solutions to find your perfect fit for simplifying daily responsibilities and providing the best care.
With ensuring top-quality care as your top priority, you know better than anyone how much work goes into providing that. From scheduling qualified caregivers and tracking work hours to managing care plans and staying on top of performance – handling the many responsibilities of managing your caregivers can be quite the challenge.
Luckily, the right caregiver software allows you to stay on top of your daily processes with one simple tool and ensure your caregivers provide the best possible care wherever they are.
We’ve lined up the top caregiver management software to help you find one that best suits your business needs and budget. So let’s get right to it!
If you don’t have the time to read through our research, jump down to our quick comparison table.
Our Top Picks
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Best all-in-one caregiver management software
Learn more -
Good for non-medical home care providers
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Good for medicaid personal care
What to Look For in a Caregiver Management Software Solution
When looking for a good caregiver management software solution, keep an eye out for the following aspects and features:
- Ease of use: It’s easy to set up and offers an intuitive user experience.
- Customizability: It’s customizable to suit your team structures.
- Scheduling: You can create, update, and share schedules with your caregivers and manage appointments.
- Time tracking: It allows you to track your staff’s work hours and time spent on each visitation.
- Care plan management: You can create and manage care plans for each care recipient, including details on medical conditions, medications, and other relevant information.
- Communication: You can instantly communicate with your caregivers. It may also include tools for reaching other healthcare professionals and care recipients.
- Billing and invoicing: You can handle billing and invoicing for care services.
- Training and knowledge sharing: It allows you to train and provide caregivers access to information needed to perform their job information.
- Price: It is cost-friendly and suits your budget.
- Support: It comes with good customer support to help you with any issues.
The 7 Best Caregiver Management Software Solutions of 2023
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Connecteam — Best all-in-one caregiver management software
Available on
- Web
- iOS
- Android
Kicking off our list is Connecteam’s all-in-one caregiver management software. It offers everything you need to manage your staff and daily operations with complete ease and efficiency and is fully accessible to your caregivers right from their mobile phones.
Let’s break down some key features to give you a clear overview of how the app can help simplify your day-to-day.
Caregiver and appointment scheduling
Connecteam’s caregiver scheduling software lets you quickly build optimal schedules based on each caregiver’s submitted availability and registered qualifications. Include all relevant information, such as location, medication details, or forms so your staff has everything they need to perform at their best.
GPS time tracking
Have your caregivers clock in and out from shifts or jobs with one tap and ensure they’re exactly where they need to be while on the clock with GPS tracking capabilities.
This lets you track your employees’ work hours and time spent with each care receiver.
All hours are automatically recorded on digital timesheets, ready for your review and further payroll processing and billing.
Digital tasks, forms, and checklists
Quickly create tasks, assign these to your caregivers to complete on the job, and maintain a clear overview of their progress in real-time.
You can attach custom reports, forms, and checklists for your staff to fill out, sign digitally, and submit back for your review to stay in the loop and ensure compliance.
Communication
Connecteam’s communication features allow you to keep your entire workforce connected, informed, and engaged from anywhere.
This includes instantly communicating with your caregivers using the in-app chat and sharing important updates you can ensure they read. The company directory further allows them to quickly look up and contact any work contact directly through the app without saving the contact to their mobile phones.
Knowledge sharing
Create and organize all company knowledge in one centralized and accessible place. This way, your caregivers will know exactly where to quickly access up-to-date information, from policies to manuals. You can also easily share information or files via chat, update, or simply attach it to a shift or task.
Mobile training and onboarding
Easily create and deliver training and onboarding sessions for your caregivers to complete right from their mobile phones. Include a quiz to ensure they understand the covered material and track their performance, progress, and course completion in real-time.
Key Features
Pros
Intuitive and easy to use
All-in-one solution
Great customer support
Budget-friendly
Cons
Integrations in development
Pricing
Free-for-life plan availablePremium plans start at $29/month for 30 users
14-day free trial, no credit card required
Start your free trial -
SMARTcare — Good for non-medical home care providers
Available on
- Web
- iOS
- Android
- Windows
- Mac
Smartcare is a caregiver software solution that aims to help agency owners and schedulers track, update, and manage their caregivers at a moment’s notice.
With it, you can create and update daily schedules that include shift details and care plans for your caregivers to access right from their mobile phones. It also includes driving directions to help your staff navigate between client locations using Google Maps.
Smartcare furthermore allows you to automate your billing process with electronic billing, payment processing, and email invoicing.
Smartcare isn’t transparent regarding its pricing and requires you to request a pricing quote from its sales team.
Learn more about SMARTcareKey Features
- Caregiver scheduling
- Client management
- Care plan management
- Billing & invoicing
Pros
- Good customer service
- Feature-rich
Cons
- Hard to learn
- Limited customizability
Pricing
Contact vendor for price Trial: No Free Plan: No
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HHAeXchange — Good for Medicaid personal care
Available on
HHAeXchange’s caregiver software aims to improve homecare by helping payers and providers achieve operational efficiency, increase compliance, and improve patient outcomes.
It offers caregiver scheduling software, a time clock, and other tools to oversee your teams at points of care. The platform connects care providers, state Medicaid programs, managed care organizations (MCOs), and caregivers and includes numerous integration options. While integrations are handy, it’s worth mentioning that they often do come with extra charges.
Unfortunately, HHAeXchange’s pricing isn’t publicly available. You’ll need to contact their sales team for more information.
Learn more about HHAeXchangeKey Features
- Time clock
- Overtime auditor
- Care plan management
- Billing & invoicing
Pros
- Easy to learn
- Good integration options
Cons
- Prone to bugs
- Poor customer service
Pricing
Pricing is not publicly available Trial: No Free Plan: No
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HEALTHCAREfirst — Good for electronic health records management
Available on
- Web
HEALTHCAREfirst’s caregiver software solution aims to help its customers succeed through superior patient care, better efficiency, improved compliance, and optimized revenue cycle management.
It offers web-based electronic health records (EHR) software, compliance tools, coding and OASIS review services, and Consumer Assessment of Healthcare Providers and Systems (CAHPS) Hospice Survey administration.
Its analytical tools further allow you to access real-time KPIs to identify room for improvement.
HEALTHCAREfirst, unfortunately, doesn’t provide its pricing online and requires you to reach out to request a quote.
Learn more about HEALTHCAREfirstKey Features
- Electronic health records management
- Billing and invoicing
- Analytics
- Survey administration
Pros
- Easy to use
- Simple to learn
Cons
- Limited capabilities
- Poor customizability
Pricing
Contact vendor for price Trial: No Free Plan: No
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Deputy — Good for managing caregiver schedules
Available on
- Web
- iOS
- Android
- Windows
- Mac
Deputy’s employee management software solution aims to help businesses simplify scheduling, timesheets, tasking, and communication so that they can instead focus on doing what they love.
Its caregiver scheduling software lets you quickly create ideal schedules, manage shift change requests, record employee work hours onto digital timesheets, and manage absences while maintaining a clear overview. You can also share critical messages and updates with your teams using the mobile app.
Deputy further offers payroll, point of sale (POS), and HR software.
Learn more about DeputyKey Features
- Scheduling
- Task management
- Messaging
- Time tracking
Pros
- User-friendly interface
- Easy to use
Cons
- Lacks the features to be an all-in-one app
- Limited customizability
Pricing
Starts at $3.5/user/month Trial: Yes — Up to 31 days Free Plan: No
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CareSmartz360 — Good for tracking work hours and visitations
Available on
- Web
- iOS
- Android
- Windows
- Mac
CareSmartz360 is a caregiver software solution that aims to empower private-duty home care agencies and their operations to deliver quality care to seniors.
It allows you to manage various aspects of your home care business. This includes creating schedules for your caregivers, streamlining day-to-day operations, automating billing, and tracking your staff’s work hours and visitations. It further includes HR tools for recruiting new care staff and providing mobile training.
CareSmartz360 isn’t transparent regarding its pricing and requires you to contact its sales team for a custom quote.
Learn more about CareSmartz360Key Features
- Scheduling
- Billing
- Digital library
- Time tracking
Pros
- Good customer support
- Feature-rich
Cons
- Hard to learn
- Unintuitive user experience
Pricing
Contact vendor for price Trial: No Free Plan: No
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Netsmart Homecare — Good for electronic Visit Verification (EVV)
Available on
- Web
- iOS
- Android
- Windows
- Mac
Netsmart’s caregiver management software aims to provide accurate, up-to-date information that is easily accessible to care team members in behavioral health, home care, senior living, and social services.
It offers an electronic health records (EHR) management system that allows you to design, build, and deliver electronic health records. In addition, it includes tools that help simplify scheduling your care teams, managing documentation, and handling billing.
You’ll need to contact Netsmart’s support team to request pricing information.
Learn more about Netsmart HomecareKey Features
- Scheduling
- Billing
- Electronic health records (EHR) management
- Billing
Pros
- Easy to use
- Feature-rich
Cons
- Limited reporting options
- Unintuitive user interface
Pricing
Pricing is not publicly available Trial: No Free Plan: No
Compare the Best Caregiver Management Software Solutions
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| Reviews |
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| Pricing |
Starts at just $29/month for the first 30 users
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Contact vendor for price
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Pricing is not publicly available
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Contact vendor for price
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Starts at $3.5/user/month
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Contact vendor for price
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Pricing is not publicly available
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| Free Trial |
yes
14-day
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no
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no
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no
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yes
Up to 31 days
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| Free Plan |
yes
Free Up to 10 users
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no
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What Is Caregiver Software?
Caregiver management software is a digital tool designed to help caregiving agencies manage daily processes more efficiently, assisting caregivers in providing better patient care. It often includes tools for managing caregiver schedules, appointments, patient information, and billing.
Reporting and analytics capabilities further allow you to track your caregivers’ performance and the quality of care being provided to patients.
How Do Caregiver Management Software Solutions Work?
Caregiver software solutions work by providing an integrated platform that allows caregivers and managers to access, manage, and share patient information in real-time.
It typically includes a scheduling tool with which you can create and manage your team’s schedules, set reminders, and allow your caregivers to view and manage their appointments. It furthermore provides a centralized location for all patient data, allowing you and your caregivers to manage patient information.
Reporting and analytics capabilities further allow you to gain insights into your team’s performance and the quality of care. You can furthermore use this data to identify areas for improvement and make informed decisions.
What Are the Benefits of Caregiver Software?
The main benefits of using caregiver software include that it helps:
- Increase efficiency by automating time-consuming tasks, such as scheduling, record-keeping, and billing, allowing you to save valuable time and instead focus on other important matters.
- Improve organization by allowing caregivers to stay more organized by managing tasks, schedules, and appointments and providing managers with real-time insights into daily operations.
- Enhance the quality of care by providing caregivers with the tools and information they need to provide consistent, personalized, and high-quality.
- Enhance safety with features such as medication reminders and emergency alerts that help prevent accidents and ensure that care recipients receive appropriate care.
- Reduce stress and burnout by providing support and resources for caregivers and tools to help manage their health and well-being.
How Much Does Caregiver Management Software Cost?
The pricing of caregiver software vastly differs per provider and often depends on the number of users and the feature package. It usually ranges from $20-$150 per user per month. Particularly those that charge per user can get expensive if you work with a large team.
Note that high pricing does not necessarily equal a better user experience. Our number one pick, Connecteam, offers premium plans at a flat monthly rate of $29 for the first 30 employees.
FAQs
What are 4 types of caregivers?
There are four main types of caregivers, namely:
- Family caregivers are typically unpaid relatives or friends who care for loved ones.
- Professional caregivers are trained and licensed caregivers who provide care in a professional setting.
- Volunteer caregivers are unpaid individuals who provide care voluntarily.
- Independent caregivers are self-employed caregivers who provide care services to clients.
Can caregiver software be used on mobile devices?
This depends on the specific caregiver software. Many options are available as mobile apps, enabling caregivers to access and manage their schedules, tasks, and responsibilities on the go.
Can caregiver software improve the quality of care provided?
Yes. It allows care agencies to better manage their daily processes and provides caregivers access to everything they need to perform their job well, such as tasks, forms, and valuable resources, allowing them to focus on providing personalized care.
The Bottom Line On Caregiver Management Software Solution
Overall, the right caregiver software can be a complete game changer, allowing you to manage your caregivers and daily operations most easily and efficiently as possible, all from one place.
With features ranging from scheduling and time tracking to care plan management and communication, caregiver software allows you to streamline your day-to-day and focus on providing high-standard, personalized care to those who depend on you.
And perhaps the best part is that it doesn’t have to be expensive. Our number one pick Connecteam offers robust caregiver management tools for a fair and affordable price – check it out!