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Prices are in USD

The Operations Hub includes

  • Time Clock

  • Job Scheduling

  • Forms

  • Quick Tasks

Operations

Expert

$ 119 /mo

For the first 30 users

$3.6 / month for each additional user

$ 99 /mo x 12

For the first 30 users

$3 / month for each additional user

Plan Highlights

Everything in Operations Advanced, plus:

  • Users can view & edit personal profile
  • In-app links (shortcuts)
  • Automatically assign shifts
  • Multi-branch / location management
  • Live GPS tracking (breadcrumbs)
  • Process automation
  • Conflicts & custom limitations
  • Activity Analytics Dashboard
Most Popular

Operations

Advanced

$ 59 /mo

For the first 30 users

$1.8 / month for each additional user

$ 49 /mo x 12

For the first 30 users

$1.5 / month for each additional user

Start for free

Plan Highlights

Everything in Operations Basic, plus:

  • Smart Groups and admin permissions
  • Geofence for the Time Clock
  • Recurring shifts and templates for the Schedule
  • ​​Advanced filtering & bulk actions
  • Lock days in timesheets
  • Kiosk only clock in and out
  • Auto Clock Out
  • Recurring Tasks

Operations

Basic

$ 35 /mo

For the first 30 users

$0.6 / month for each additional user

$ 29 /mo x 12

For the first 30 users

$0.5 / month for each additional user

Plan Highlights

  • Filter dates for more than 30 days
  • Time tracking includes all report types, GPS, and unlimited jobs
  • Payroll software integration
  • Shift info (location, notes, media & files)
  • Claiming Open Shifts
  • Users can add images to a form
  • Past-due Tasks Quick View
  • Save Task As a Draft
Up to 10 users

The Small Business Plan

$ 0

A BIG deal for small businesses
 

$ 0

A BIG deal for small businesses
 

Plan Highlights

  • Free for life!
  • Full access to all hubs and features
  • Everything a small business needs to manage employees!

The Communications Hub includes

  • Chat

  • Updates

  • Directory

  • Surveys

  • Events

  • Knowledge Base

  • Help Desk

Communications

Expert

$ 119 /mo

For the first 30 users

$3.6 / month for each additional user

$ 99 /mo x 12

For the first 30 users

$3 / month for each additional user

Plan Highlights

Everything in Communications Advanced, plus:

  • Require reading confirmation for posts
  • Schedule posts or set them as recurring
  • Auto-translation of posts
  • Pin posts to the top of the feed
  • Larger knowledge base storage
  • New device login alert
  • Process automation
  • Share in-app links (shortcuts)
Most Popular

Communications

Advanced

$ 59 /mo

For the first 30 users

$1.8 / month for each additional user

$ 49 /mo x 12

For the first 30 users

$1.5 / month for each additional user

Plan Highlights

Everything in Communications Basic, plus:

  • Smart groups and admin permissions
  • Decide who can do what on the chat
  • Chat message read receipts
  • Start a chat from anywhere on the platform
  • Add a live poll to a post
  • Customize post background color
  • Customize user field display in the Directory
  • Create anonymous surveys
  • Duplicate your knowledge base

Communications

Basic

$ 35 /mo

For the first 30 users

$0.6 / month for each additional user

$ 29 /mo x 12

For the first 30 users

$0.5 / month for each additional user

Plan Highlights

  • Private and team chats
  • Chat message read receipts
  • Allow post comments & reactions
  • View post insights
  • Media & file attachments
  • Add custom work contacts to the Directory
  • Add location, description, and files to Events
  • Create surveys
  • Create a knowledge base with usage insights
Up to 10 users

The Small Business Plan

$ 0

A BIG deal for small businesses
 

$ 0

A BIG deal for small businesses
 

Plan Highlights

  • Free for life!
  • Full access to all hubs and features
  • Everything a small business needs to manage employees!

The HR & Skills Hub includes

  • Time Off

  • Courses

  • Quizzes

  • Documents

  • Recognition

  • Rewards

  • Celebrations

  • Timeline

HR & Skills

Expert

$ 119 /mo

For the first 30 users

$3.6 / month for each additional user

$ 99 /mo x 12

For the first 30 users

$3 / month for each additional user

Plan Highlights

Everything in HR & Skills Advanced, plus:

  • Users can view & edit personal profile
  • New device login alert
  • Process automation
  • In-app links (shortcuts)
  • Courses object timing
  • Custom publishers
  • On boarding customization
Most Popular

HR & Skills

Advanced

$ 59 /mo

For the first 30 users

$1.8 / month for each additional user

$ 49 /mo x 12

For the first 30 users

$1.5 / month for each additional user

Plan Highlights

Everything in HR & Skills Basic, plus:

  • Smart Groups and admin permissions
  • Advanced settings and customization
  • ​​Advanced filtering & bulk actions
  • Unlimited courses
  • Full access to course objects settings
  • Unlimited documents

HR & Skills

Basic

$ 35 /mo

For the first 30 users

$0.6 / month for each additional user

$ 29 /mo x 12

For the first 30 users

$0.5 / month for each additional user

Plan Highlights

  • Manage employee time off
  • Filter dates for more than 30 days
  • Course completion status
  • Unlimited folders in libraries
  • Unlimited sub-folders
  • User Timeline
  • Export reports
  • Search and filter insights
Up to 10 users

The Small Business Plan

$ 0

A BIG deal for small businesses
 

$ 0

A BIG deal for small businesses
 

Plan Highlights

  • Free for life!
  • Full access to all hubs and features
  • Everything a small business needs to manage employees!

Enterprise

A personal account manager, SSO, 2FA and biometric lock, API access, and more

Learn about our enterprise offering

Compare All Features

Employee Time Clock
Feature Additional info Limited Basic Advanced Expert Enterprise Small Business

Real-Time Clock In and Out

yes yes yes yes yes yes

Number of Time Clocks

Single Single Up to 3 Up to 6 Unlimited Single

Add Custom Jobs

Projects, Customers, Locations, etc.

Up to 5 Unlimited Unlimited Unlimited Unlimited Unlimited

Create Sub-jobs

Additional layers to the main job

Up to 3 Unlimited Unlimited Unlimited

Kiosk Station

Use the Same Device for Multiple Users

yes yes yes yes yes yes

Mobile Admin Capabilities

Perform Admin Actions On The Go

yes yes yes yes yes yes

Timesheet Edit Indication

yes yes yes yes yes yes

Set payroll period

yes yes yes yes yes

View timesheets for more than the last 30 days

yes yes yes yes yes

Push Notification Reminders

yes yes yes yes yes

Custom Admin Notifications

yes yes yes yes yes

Exportable Timesheet

yes yes yes yes yes

GPS Geolocation Stamps

Know Where Users Clock In And Out From

yes yes yes yes yes

Maps Display

View Clock In And Out Locations On A Map

yes yes yes yes yes

Modify approvals

yes yes yes yes yes

Payroll Integration

yes yes yes yes yes

Payroll period notifications

yes yes yes yes

Lock days in timesheets

yes yes yes yes

Kiosk only clock in and out

yes yes yes yes

Modify options to track time

yes yes yes yes

Auto Clock Out

yes yes yes yes

Filter who's scheduled

yes yes yes yes

Chat with multiple users from the Today view

yes yes yes yes

Bulk Actions for Adding Shifts

yes yes yes yes

Bulk Actions for Adding Absences

yes yes yes yes

Geo-Fence

Up to 10 sites Unlimited Unlimited Unlimited

Shift Attachments

Item tracking, mileage, pictures, signatures, and more

Up to 2 Unlimited Unlimited Unlimited

Breadcrumbs

GPS location tracking

yes yes yes

Clocking In and Out Limitations

yes yes yes

Automated Reports

Up to 3 Unlimited Up to 3
Employee Scheduling
Feature Additional info Limited Basic Advanced Expert Enterprise Small Business

Employee Scheduling

yes yes yes yes yes yes

Number of Schedules

Single Single Up to 6 Up to 12 Unlimited Single

Number of Jobs

Customers, Sites, Projects, Roles, etc.

Up to 5 Unlimited Unlimited Unlimited Unlimited Unlimited

Number of Sub-jobs

Additional layers to the main job

Up to 3 Unlimited Unlimited Unlimited

In-Shift Clock In & Out Ability

yes yes yes yes yes yes

Claiming Open Shifts

yes yes yes yes yes

Open shifts approval

yes yes yes yes

In-Shift Status Tracking (Confirm, Reject, Check-in, Complete)

yes yes yes yes yes

Dedicated In-Shift Tasks

Up to 1 per shift Up to 5 per shift Unlimited Unlimited Unlimited

Reversed actions

Clear week, un-assign week, un-publish week

yes yes yes yes yes

Minimized schedule view

yes yes yes yes yes

Search schedule

yes yes yes yes yes

Basic scheduling filters

yes yes yes yes yes

Export schedule to excel

yes yes yes yes yes

Decide if users can see each other's schedules

Create a rule and add exceptions if needed

yes yes yes yes yes

Advanced scheduling filters

yes yes yes yes

Shift replacements

yes yes yes yes

Groups Based On Shift Claiming

yes yes yes yes

Ability to Import Categories (jobs, sites, assets, etc.)

yes yes yes yes

Ability to Import Shifts from Excel

yes yes yes yes

Adding Shifts In Bulk

yes yes yes yes

Repeating shifts

Daily, weekly, monthly, on selected days, every other week, etc.

yes yes yes yes

Single Shift Templates

yes yes yes yes

Weekly Templates

yes yes yes yes

Ability to Replicate Previous Week

yes yes yes yes

Push Notification Customization

yes yes yes yes

Share live schedule link

Up to 1 Up to 6 Unlimited Up to 6

Add shortcuts to a shift

Link to other app assets like checklists and forms

yes yes yes

Add more Data Layers

Customize your scheduling database

Up to 3 more Unlimited Up to 3 more

Automatically assign shifts

yes yes yes

Schedule Limitations

yes yes yes

Limit # of Work Hours Per User Per Day or Week

yes yes yes

Limit # of Shifts Per User Per Day or Week

yes yes yes

Time Limitations on User Ability to Claim or Reject Shifts

yes yes yes
Checklists and Forms
Feature Additional info Limited Basic Advanced Expert Enterprise Small Business

Checklists and Forms

Unlimited: Create As Many As You Need

yes yes yes yes yes yes

Select from Various Templates

yes yes yes yes yes yes

Users can add images to a form

yes yes yes yes yes

Share Entries Automatically

yes yes yes yes yes

Export Entries

PDF, Excel

yes yes yes yes yes

Require GPS Location for Specific Fields

yes yes yes yes

View form insights

yes yes yes yes yes

Set form as anonymous

yes yes yes yes

Set Form Fields As Required

yes yes yes yes

Control Image Source for Users

Camera / Photo-Gallery

yes yes yes yes

Import Items for Dropdown Fields

yes yes yes yes

Multiple Management Columns

Process Automation

1 Status, 1 Note 1 of each type Unlimited Unlimited Unlimited

Limitations

yes yes yes yes

Limit Total # of Entries

yes yes yes yes

Limit # of Entries Per User

yes yes yes yes

Limit Entries By Date and Time

yes yes yes yes

Entries Table Bulk Actions

yes yes yes yes

Set Recurring or One Time Reminders

yes yes yes yes

Number of Conditional Questions Per Form

Up to 2 per form Unlimited Unlimited Unlimited

Real-Time Trigger Based Emails and Notifications

yes yes yes

Automated Summary Reports

Up to 3 per form Up to 100 per form Up to 3 per form

Automated Trigger Based Summary Reports

Up to 3 per form Up to 100 per form Up to 3 per form
Employee Task Management
Feature Additional info Limited Basic Advanced Expert Enterprise Small Business

Employee Task Management

yes yes yes yes yes yes

Tagging Tasks for Easy Filtering and Search

Up to 5 Unlimited Unlimited Unlimited Unlimited Unlimited

Support in Sub Tasks

Up to 2 sub-tasks Up to 5 sub-tasks Unlimited Unlimited Unlimited

Add Description And Attachments To A Task

yes yes yes yes yes

Ability to Export Task Lists

yes yes yes yes yes

Save Task As a Draft

Create now, publish later

yes yes yes yes yes

Past-due Tasks Quick View

yes yes yes yes yes

Task Advanced Settings Control

yes yes yes yes

Recurring Tasks

yes yes yes yes

Assigning a Single Task to Multiple Users

yes yes yes yes

Creating Tasks for Multiple Users In One Go

yes yes yes yes

Duplicate Tasks

yes yes yes yes

Archive Tasks

yes yes yes yes

Task Bulk Actions

yes yes yes yes

All Tasks Tab

yes yes yes yes

Add App Shortcuts To The Task Description

yes yes yes
Organizational Chat
Feature Additional info Limited Basic Advanced Expert Enterprise Small Business

Media and File Attachments

Images, Videos, PDF, GIFs, Files and Location Sharing

yes yes yes yes yes yes

Team Chat

Chat for Teams and Groups

yes yes yes yes yes yes

Pin conversations to top

yes yes yes yes yes yes

Chat Channels

Broadcast Information and Company News

yes yes yes yes

Conversation Settings

Control Who Can Start A New Conversation

yes yes yes yes

Create a team chat from any other asset in the Dashboard

Filter based, quick team chat creation

yes yes yes yes

Schedule a message

Schedule messages that employees can receive during working hours

yes yes yes yes

Shortcuts for chat

Shortcuts link users to any other asset or feature in the app

yes yes yes
Updates and Announcements
Feature Additional info Limited Basic Advanced Expert Enterprise Small Business

Posts for Engagement

Likes, Comments, Mentions and Replies

yes yes yes yes yes yes

Media and File Attachments

yes yes yes yes yes

View post insights

yes yes yes yes yes

Disable Users Ability to Comment and Like an Update

yes yes yes yes

Live Poll Posts

yes yes yes yes

Customize posts' background color

yes yes yes yes

Require posts reading confirmation

yes yes yes

Pre-Scheduled Posts

yes yes yes

Add a Shortcut to an Update

yes yes yes

Pin Post to Top of Feed

yes yes yes

Translation updates

Automatic translation of updates into multiple languages

yes yes

Add multiple attachment types to an Update

Up to 2 types Unlimited Up to 2 types
Organizational Directory
Feature Additional info Limited Basic Advanced Expert Enterprise Small Business

Custom Work Contacts

yes yes yes yes yes

Selective User Field Display

yes yes yes yes

Option to Hide Specific User Information

yes yes yes yes
Surveys
Feature Additional info Limited Basic Advanced Expert Enterprise Small Business

Anonymous Surveys

yes yes yes yes
Events
Feature Additional info Limited Basic Advanced Expert Enterprise Small Business

Add an event location and description

yes yes yes yes yes

Export list of attending users

yes yes yes yes yes

Upload an event cover image

yes yes yes yes yes

Add media and files to an event's description

yes yes yes yes yes

Change event's settings

yes yes yes yes

Remove comments thread

yes yes yes yes

Add a in-app links to an event's description

Create a shortcut link to a form, poll or any other feature in your app

yes yes yes
Knowledge Base
Feature Additional info Limited Basic Advanced Expert Enterprise Small Business

Add a Knowledge Category

Up to 1 Up to 3 Unlimited Unlimited Unlimited Unlimited

Number of Knowledge Bases Within a Category

Up to 3 Up to 5 Unlimited Unlimited Unlimited Unlimited

Number of Folder In Knowledge Base

Up to 3 Unlimited Unlimited Unlimited Unlimited Unlimited

Knowledge Templates Library

yes yes yes yes yes yes

Add Text to a Page

yes yes yes yes yes yes

Add Files and Link to a Page

yes yes yes yes yes

Insights & View Status

yes yes yes yes yes

Search Insights

yes yes yes yes yes

Filter Insights

yes yes yes yes yes

Archive a Knowledge Asset

yes yes yes yes

Duplicate a Knowledge Asset

yes yes yes yes

Multi-Select Actions

yes yes yes yes

Advanced Filtering

yes yes yes yes

Storage

Per Knowledge Base

500MB 1GB 5GB 10GB Unlimited 500MB
Time Off
Feature Additional info Limited Basic Advanced Expert Enterprise Small Business

Number of policies with balance management

0 6 9 Unlimited Unlimited 9

Require admin approval for time off

yes yes yes yes yes

Carryover limit

yes yes yes yes

Manager Permissions

yes yes yes yes

Maximum yearly accrual limit

yes yes yes yes

Limitations

yes yes yes

Deep permissions

Manage policies, approve requests

yes yes yes
Courses
Feature Additional info Limited Basic Advanced Expert Enterprise Small Business

Add a Courses Category

Up to 1 Up to 2 Unlimited Unlimited Unlimited Unlimited

Number of Courses Within a Category

Up to 3 Up to 5 Unlimited Unlimited Unlimited Unlimited

Number of Sections Within a Course

1 Section Unlimited Unlimited Unlimited Unlimited Unlimited

Text & Images

yes yes yes yes yes yes

PDF Files

yes yes yes yes yes yes

YouTube Embed

yes yes yes yes yes yes

Quiz

Add a quiz to your course

yes yes yes yes yes

Insights & Completion Status

yes yes yes yes yes

Search Insights

yes yes yes yes yes

Filter Insights

yes yes yes yes yes

Courses Templates Library

yes yes yes yes

Archive a Course

yes yes yes yes

Duplicate a Course

yes yes yes yes

Multi-Select Actions

yes yes yes yes

Advanced Filtering

yes yes yes yes

Save Course as a Template

Save your custom course within your company's templates library

Up to 3 Up to 9 Unlimited Up to 9

Modify Objects' Settings

Full on customization

yes yes yes yes

Sections and objects timing

Set any course’s order and availability

yes yes yes
Quizzes
Feature Additional info Limited Basic Advanced Expert Enterprise Small Business

Possible answers per question

Up to 2 Up to 8 Up to 8 Up to 8 Up to 8 Up to 8

View quiz insights

yes yes yes yes yes

Set required score

yes yes yes yes

Show or hide users final score

yes yes yes yes

Show users if their selection was correct or incorrect

yes yes yes yes

Show correct answer when selection is incorrect

yes yes yes yes

Randomize order of question for each user

yes yes yes yes

Limit attempts to take a quiz

yes yes yes yes

Limit quiz submission date

yes yes yes yes
Documents
Feature Additional info Limited Basic Advanced Expert Enterprise Small Business

Number of Packs

1 2 Unlimited Unlimited Unlimited Unlimited

Number of Documents in Pack

3 5 Unlimited Unlimited Unlimited Unlimited

Users Can Upload Documents

yes yes yes yes yes yes

Decide if a Document is Visible to Users

yes yes yes yes

Add Blank Document

yes yes yes yes

General Permissions

yes yes yes yes

Packs Permissions

yes yes yes yes

Require Document Review Process

yes yes yes

Set Documents Expiration Dates

Get notified before documents expire

yes yes yes
Recognition
Feature Additional info Limited Basic Advanced Expert Enterprise Small Business

Number of Default Badges

1 All All All All All

Create Custom Badges

Up to 5 Up to 5 Up to 5 Unlimited Up to 5

Manage Topics

yes yes yes yes yes

Attach a Message

yes yes yes yes

Multi-Select Users

yes yes yes yes

Custom Publishers

yes yes yes

Edit / Delete Badge

yes yes yes
Rewards
Feature Additional info Limited Basic Advanced Expert Enterprise Small Business

Modify Admin Permissions

yes yes yes yes

Custom Publishers

yes yes yes
Celebrations
Feature Additional info Limited Basic Advanced Expert Enterprise Small Business

View all employees' birthdays and work anniversaries

yes yes yes yes yes yes

Automatically post celebrations on the app's feed

yes yes yes yes yes yes

Celebration engagement thread

yes yes yes yes yes yes

Attach a personal message as an admin

yes yes yes yes

Modify celebrations settings

yes yes yes yes

Enable team-based celebrations

yes yes yes
Timeline
Feature Additional info Limited Basic Advanced Expert Enterprise Small Business

Timeline Events Description & Attachments

yes yes yes yes

Add App Shortcuts To A Timeline Event

yes yes yes
Help Desk
Feature Additional info Limited Basic Advanced Expert Enterprise Small Business

Number of help desks

1 help desk 1 help desk Up to 3 Up to 12 Unlimited Up to 12
User Management and General Settings
Feature Additional info Limited Basic Advanced Expert Enterprise Small Business

Unlimited Admins According To Plan

yes yes yes yes yes yes

Customized User Fields

Add unlimited amount of fields

yes yes yes yes yes

Unlimited Activity and Entries History

yes yes yes yes yes

Save your custom Templates

Save Custom Updates, Forms, Courses and knowledge bases

Up to 3 Up to 9 Unlimited Up to 9

Dropdown User Field

yes yes yes yes

Advanced Permission Management

yes yes yes yes

Smart Group Management

yes yes yes yes

Ability to Archive Users Without Deleting Them

yes yes yes yes

Advanced Filtering Across the System

yes yes yes yes

Ability to Duplicate Content

yes yes yes yes

Custom publishers

yes yes yes

Allow Users to View or Edit their Personal Info

yes yes yes

New device login alert

Best way to avoid "buddy punching"

yes yes yes

HIPAA- registered account

additional fees additional fees additional fees additional fees additional fees additional fees

SSO for Admins

yes

Two Factor Authentication (2FA) for admins

yes

App lock for mobile app

yes

API Access and Support

yes

Zapier integration

yes yes yes yes

Activity Analytics Dashboard

yes yes

The Operations Hub also includes Limited Plan access to

The Communications Hub

  • Chat

  • Updates

  • Directory

  • Surveys

  • Events

  • Knowledge Base

  • Help Desk

The HR & Skills Hub

  • Time Off

  • Courses

  • Quizzes

  • Documents

  • Recognition

  • Rewards

  • Celebrations

  • Timeline

The Communications Hub also includes Limited Plan access to

The Operations Hub

  • Time Clock

  • Job Scheduling

  • Forms

  • Quick Tasks

The HR & Skills Hub

  • Time Off

  • Courses

  • Quizzes

  • Documents

  • Recognition

  • Rewards

  • Celebrations

  • Timeline

The HR & Skills Hub also includes Limited Plan access to

The Operations Hub

  • Time Clock

  • Job Scheduling

  • Forms

  • Quick Tasks

The Communications Hub

  • Chat

  • Updates

  • Directory

  • Surveys

  • Events

  • Knowledge Base

  • Help Desk

Frequently Asked Questions

Connecteam offers a fixed price for up to 30 users, meaning you can start with 1 and grow your team up to 30 users without paying a single extra penny!

Once reaching 30 users, we have affordable prices per user per month. Here’s the price breakdown:

Basic / Yearly: $0.5 per month for each additional user

Basic / Monthly: $0.6 per month for each additional user

Advanced / Yearly: $1.5 per month for each additional user

Advanced / Monthly: $1.8 per month for each additional user

Expert / Yearly: $3 per month for each additional user

Expert / Monthly: $3.6 per month for each additional user

Well, no! If you’re a small business with less than 10 employees, you can use the “Small Business Plan” which is cost-free and includes everything a small business needs!
If your team is larger than 10 employees but less than 30, after the 14-day trial, you can select the Limited plan option that exists for all Hubs. The Limited plan is free for life and it includes the essentials of each product we offer. That said, our prices are extremely competitive, and no other platform in this class offers so many capabilities for such an affordable fixed price for the first 30 employees! So whether it’s your need to improve communication, save time and money on manual procedures, or just keep everyone on the same page – you can do it all and much more with an app that is highly customizable for your business. Totally worth it, right?

All prices on our website and product are in USD only at the moment.

In a word – yes 🙂 Everyone gets started with the free 14-day trial, which includes everything Connecteam has to offer, so you can truly experience the product with no limitations. By the end of the free trial, you can choose whether you subscribe to a premium plan or use the Limited plan for an unlimited time with up to 30 users. Bear in mind that the Limited plan doesn’t include everything you experienced during your free trial, which means some capabilities will be lost. If you’re a small business with less than 10 employees, you’ll be able to use the Small Business Plan, which is free for life but includes everything a small business need with barely any limitations 🙂

For 14 days, you can use Connecteam’s unlimited capabilities, completely free (you’ll experience the Expert plan). No credit card needed, no strings attached. During those 14 days, our Customer Success Team will help you understand if Connecteam is the right solution for your business.

After a free 14-day trial, you need to decide if you will continue using Connecteam. If you do, you need to subscribe to one of our premium plans or use the Limited plan (cost-free) for up to 30 users. We try to make this decision as easy as possible, that’s why we offer a monthly subscription that can be canceled at any time (no refunds will be granted for any pre-paid amounts), and an annual subscription that includes a prorated refund if canceled within the first 30 days.

If you don’t want to subscribe, all your information will stay intangible until you decide to subscribe or delete the account upon request.

If you’re a small business with less than 10 employees, you’ll be able to use the “Small Business Plan” for free 🙂

When enabled, the Breadcrumbs option will track users’ location only while they’re on the clock. When they’re off the clock, their location won’t be documented or processed by Connecteam.

Connecteam uses the native capabilities of modern smartphones to ensure the best user experience for your team and allows them to have the app completely closed in the background when tracking time, which helps with battery life, cellular data consumption, and creates a seamless, no-brainer experience.

On another note, it means they’ll need to enable their location services for the app to “Always” so their location can be tracked without the need to keep the app open or running. While it states that their location is always being tracked according to the device, Connecteam will NEVER process or document users’ location when they’re off the clock.

On the Operations Hub > Advanced plan and above you can add more than a single time clock / schedule to your account. It usually being used by companies with multiple branches or locations that want each branch to have different users, admins, activated settings options, and more. If you’re not sure which option is best for you, simply contact our team and we’ll be happy to help!

We have 3 Hubs, each with different plans, ranging from Basic all the way to Enterprise. That way, you can enjoy Connecteam’s all-in-one experience while only paying for what you actually need. Our prices are fixed for the first 30 users, and from the 31st user and above we have a price per user, per month, for each plan.

For example, an SMB can subscribe to the Expert plan on the Operations Hub, the Advanced plan on the Communications Hub, and the Basic plan on the HR & Skills Hub; a very small business can decide to go Free on all Hubs, and large company with 500 employees would probably go Enterprise on all Hubs to save costs and make the most of the platform.

It’s really up to you and it’s really that flexible! And if you’re not sure, simply ask us! We’ll be happy to recommend the best bundle for your business needs 🙂

A couple of important notes:

  • The Enterprise plan is mostly recommended for companies with 201-10,000 employees. Contact our team for more information about the Enterprise plan in each Hub.
  • Small businesses with less than 10 employees can use the “Small Business Plan” which is a robust package with everything a small business needs, entirely free!

When purchasing a plan on an annual subscription, your monthly cost is reduced in a way that equals to 10 months of use on a monthly subscription. And there you go – 2 months for free 🙂

Yes. You can upgrade, downgrade, or cancel your plan at any time.

We offer a monthly subscription that can be canceled at any time (no refunds will be granted for any pre-paid amounts), and an annual subscription that includes a prorated refund if canceled within the first 30 days.

If you decide to add additional seats to your account during your current payment cycle, whether it’s monthly or annually, we’ve got you covered with a pro-rated payment system. This means you only pay for the new seats for the remaining portion of your current billing cycle. We calculate this amount by dividing the cost of the seat by the number of days in the cycle and multiplying it by the number of days remaining. This ensures that you’re only charged for what you use, keeping the process fair and transparent. When your next billing cycle begins, the full cost of the additional seats will be included in the total payment.

Example: You want to add a seat (i.e. a 3$ cost) to your account in the middle of the month and you’re on a monthly subscription.

You will pay 1.5$ right now for the current payment cycle. The following payment cycle will contain the full 3$ seat payment.

With Connecteam, you can manage your employees from one place!

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Get started for free