Promptly report and manage non-conformances in supplier-provided products and services.
What are the Benefits of Using this Supplier Non-Conformance Report Template?
It Ensures Quality Assurance:
It Identifies Root Causes:
Analyze the root causes accurately, enabling effective corrective and preventive actions.
It Fosters Collaboration:
Engage with suppliers in resolving non-conformances, strengthening relationships, and ensuring compliance.
It Enhances Product and Service Quality:
By addressing non-conformances, businesses can maintain high standards, meeting or exceeding their expectations and fostering a commitment to quality and continuous improvement.
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A Supplier Non-Conformance Report (NCR) is an essential document for businesses that rely on suppliers to provide quality products and services.
This template is designed to help you effectively report and manage non-conformances identified in the products or services supplied by your suppliers.
It enables you to maintain high standards, ensure compliance, and foster strong supplier relationships.
Supplier Non-Conformance Report Template
[ ] NCR Number: __________
[ ] Date of Identification: __________
[ ] Supplier Name: __________
[ ] Supplier Contact Information: __________
[ ] Department/Area Affected: __________
Description of Non-Conformance:
[ ] Non-Conformance Details: __________
[ ] Product/Service/Process Involved: __________
[ ] Severity of Non-Conformance (Low/Medium/High): __________
Root Cause Analysis:
[ ] Describe the root cause(s) of the non-conformance.
[ ] Attach supporting documentation or evidence, if available.
Immediate Action Taken:
[ ] Describe any immediate actions taken to mitigate the non-conformance.
[ ] Specify who was responsible for taking these actions and when they were completed.
[ ] Describe the corrective actions requested from the supplier to address the non-conformance.
[ ] Assign responsibilities and set deadlines for corrective actions.
[ ] Include steps to prevent recurrence.
[ ] Describe any preventive actions recommended to avoid similar non-conformances in the future.
[ ] Assign responsibilities and set deadlines for preventive actions.
[ ] Include suggestions to improve the supplier’s processes or products.
Verification of Corrective and Preventive Actions:
[ ] Describe how the effectiveness of corrective and preventive actions will be verified.
[ ] Specify who is responsible for this verification and the timeframe for completion.
Approval and Signatures:
[ ] NCR Issuer: __________ Date: __________
[ ] Quality Control/Supervisor: __________ Date: __________
[ ] Supplier’s Representative: __________ Date: __________
[ ] Other Relevant Signatures: __________
Closure and Verification:
[ ] Verify that corrective and preventive actions proposed by the supplier have been successfully implemented.
[ ] Confirm that the non-conformance has been resolved and is closed.
[ ] Attach any supporting documents, photos, or evidence related to the non-conformance.
Distribution of NCR:
[ ] Identify who needs to receive copies of the NCR (e.g., quality control, purchasing department).
[ ] Specify the method of distribution (email, printed copies, etc.).
The Supplier Non-Conformance Report is a crucial tool for maintaining product and service quality when working with suppliers.
By utilizing this template, you can effectively report and address non-conformances, thereby ensuring that the products or services you receive meet your standards and expectations.
This collaborative approach also helps build stronger relationships with suppliers, fostering a commitment to quality and continuous improvement.
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