Non-Conformance Investigation & Corrective Action Template


Effective handling of non-conformances is crucial for maintaining quality, compliance, and continuous improvement in any organization.

This template is designed to guide you through the investigation and corrective action process when non-conformances are identified.

It ensures systematic documentation and resolution of issues to prevent recurrence.

Non-Conformance Investigation & Corrective Action Template

General Information:

[  ] Non-Conformance Report (NCR) Number: __________

[  ] Date of Identification: __________

[  ] Department/Area: __________

[  ] Non-Conformance Description: __________


[  ] Investigator’s Name: __________

[  ] Date of Investigation: __________

[  ] Description of the Non-Conformance: __________

Root Cause Analysis:

  [  ] Describe the root cause(s) of the non-conformance.

  [  ] Attach supporting documentation or evidence, if available.

Corrective Actions:

Corrective Actions Taken:

  [  ] Describe the corrective actions implemented to address the non-conformance.

  [  ] Specify who was responsible for taking these actions and when they were completed.

Effectiveness Check:

  [  ] Describe how the effectiveness of the corrective actions will be verified.

  [  ] Specify who is responsible for this verification and the timeframe for completion.

Preventive Actions:

Preventive Actions Planned:

  [  ] Describe any preventive actions planned to prevent similar non-conformances in the future.

  [  ] Assign responsibilities and set deadlines for preventive actions.

Effectiveness Check:

  [  ] Describe how the effectiveness of the preventive actions will be verified.

  [  ] Specify who is responsible for this verification and the timeframe for completion.

Verification and Closure:

Verify and confirm:

  [  ] Corrective actions have been successfully implemented and are effective.

  [  ] Preventive actions have been planned and are on schedule.

NCR Closure:

  [  ] Confirm that the non-conformance has been resolved and is closed.

  [  ] Provide the closure date.


[  ] Attach any supporting documents, photos, or evidence related to the non-conformance.

Approval and Signatures:

[  ] Investigator’s Signature: ________________________   Date: ______________

[  ] Responsible Person for Corrective Actions: _________________   Date: ______________

[  ] Responsible Person for Preventive Actions: ______________   Date: ______________

[  ] Quality Manager/Supervisor: _________________________   Date: ______________

[  ] Other Relevant Signatures: ______________________________________


The Non-Conformance Investigation & Corrective Action Template provides a structured approach to handling non-conformances within your organization.

By following this template, you can thoroughly investigate, implement corrective and preventive actions, and ensure that non-conformances are effectively addressed.

This systematic approach contributes to improved quality, compliance, and overall operational excellence.


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