Efficiently Manage Your Call Center with Connecteam

Call center employee management app

Boost agent efficiency & save time with Connecteam’s employee management app

  • Easy shift scheduling
  • Accurate time tracking
  • Multiple communication tools
  • Online training, checklists & forms
Call center employee management app
connecteam employee app ratings

Manage your agents accurately & efficiently

call center employee scheduling app

Easy & Powerful Shift Scheduling

Save more time than you can imagine by simplifying your scheduling

Connecteam’s call center scheduling app makes scheduling multiple shifts for small and large teams so easy. Save valuable time on scheduling with a simple user interface, drag and drop capabilities, templates, and many more features.

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call center time clock app

Easily Manage Time & Attendance

Track hours with a precise and easy to use time clock app

Employees can easily clock in per shift, either directly from their phone or using our web app from their computer. Meaning you have all hours recorded to their individual timesheet. Simplify your payroll process and create data-driven reports to grow your call center business.
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call center online checklist and forms

Online Checklists, Forms, and Reports

Automate daily processes and operational procedures

  • Employee evaluation form
  • Shift checklist
  • Customer complaint report
  • Script template
  • Daily report
  • Employee expense reimbursement
call center communication app

Employee Communication, Training and Onboarding

Engage and motivate your call center agents

With Connecteam’s communication app, you are right where your employees are. Easily streamline internal communication and reach every single employee with our dedicated chat, or communicate through measurable group updates. Share valuable information, create training courses, and much more.

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our customers logos

What Our Customers Say

Connecteam helped us improve our work and made our projects more efficient. Since we started working with the app, the communication in our organization has progressed and the information is arriving faster and more accurately to our workers

Rachel O.

Carasso

It is easy to communicate and use! Everyone on the app loves it! Great Service! :)

Jennifer A.

CSI Powerline

The Connecteam software is very easy to set up, roll out to users and maintain. It provided everything we needed and is very cost-effective

Fiona G.

Turner Access Ltd

Create the best customer experience with Connecteam.

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