Manage Your Call Center Better with Connecteam

Connecteam’s employee management app is the perfect solution to manage your call enter business

Easy shift scheduling
Mobile time tracking
Online training, checklists & forms
Multiple communication tools

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Streamline your daily business operations with Connecteam

Easy, Yet Powerful Shift Scheduling

Save more time than you can imagine by simplifying your scheduling

Connecteam’s call center scheduling app makes scheduling multiple shifts for small and large teams a no-brainer. Save valuable time on scheduling with a simple user interface, drag and drop capabilities, templates, and plenty of other shortcuts.

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Online Checklists, Forms, and Reports

Automate daily processes and operational procedures

Employee evaluation form
Shift checklist
Customer complaints report
Script template
Daily report
Employee expense reimbursement

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Manage your call center teams smoothly

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Simple Employee Time Clock and Timesheets

Track your employees work hours with a precise and easy to use time clock app

Employees can clock-in on their phone from their shift, meaning you have all hours recorded to their individual timesheet. Simplify your payroll process and create data-driven reports to grow your business.

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Employee Communication, Training and Onboarding

Engage and motivate your call center agents

With Connecteam’s communication app, you are right where your employees are. Easily streamlined internal communication and reach every single employee with our dedicated chat, or communicate through measurable group updates. Share valuable information, create training courses, and much more.

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Trusted by Over 50,000 Companies Worldwide

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What Our Customers Say

Connecteam helped us improve our work and made our projects more efficient. Since we started working with the app, the communication in our organization has progressed and the information is arriving faster and more accurately to our workers

Rachel O.

Carasso

It is easy to communicate and use! Everyone on the app loves it! Great Service! :)

Jennifer A.

CSI Powerline

The Connecteam software is very easy to set up, roll out to users and maintain. It provided everything we needed and is very cost-effective

Fiona G.

Turner Access Ltd