5 Best Healthcare Compliance Software in 2024

The 5 Best Healthcare Compliance Software of 2024

1. Connecteam — Best all-in-one healthcare compliance software solution

   Available on

   • Web
   • iOS
   • Android

   Start for free

   

   Connecteam is a workforce management and HR solution that doubles as a compliance app.

   Why I chose Connecteam: Connecteam’s all-in-one app is a customizable and affordable tool that makes compliance easier for your healthcare business. Let’s look more closely at its software features.

   HIPAA compliance for peace of mind

   Connecteam’s full HIPAA compliance demonstrates a genuine commitment to safeguarding patient and customer privacy. With Connecteam, you don’t risk the exposure of PHI by storing and sending it through insecure channels or personal devices. Instead, you can keep it in a central location and share it safely on the Connecteam app. 

   This makes it easy to manage health data. For instance, you can centrally delete PHI when required. 

   Secure document management

   A Connecteam feature I like most is its company knowledge base, where you can securely store all compliance-related company documents, including policies. 

   Meanwhile, you can use its other secure document management feature to store employee documentations, patient records, and more.  

   

   Digitizing document management makes it easy for employees to locate the information they need to understand their compliance obligations. This also makes audit time a breeze. Rather than manually searching for relevant compliance information from throughout the year, you can easily access organized and stored documents. 

   Plus, Connecteam shows you who’s viewed and modified documents. This creates a helpful audit trail. 

   Connecteam also gives you complete control over who has access to each document.

   Support organization-wide compliance with employee training and management tools

   Another standout Connecteam feature is the employee training software. You can create and deliver customized training courses and materials right to your employees’ smartphones. You can even add PDFs, videos, quizzes, and more. This feature can help ensure your employees stay current on the laws and regulations that apply to your healthcare business. 

   

   I also like that you can use Connecteam to track and record employee training. This ensures your healthcare employees complete any mandatory sessions and provides valuable records for audit purposes. 

   Connecteam’s employee timeline management feature is especially handy for tracking mandatory certifications, licenses, and training. It gives you an overview of course statuses, certification expiration dates, and more. 

   Fully customizable checklists and forms

   With Connecteam, you can create your own checklists and forms from scratch or with pre-made templates. You can use these for various compliance tasks, such as safety inspections, document archiving, and incident reports. These checklists and forms are fully customizable, enabling you to capture the specific information you need to complete your compliance obligations.

   Employees can use Connecteam to access, complete, and save checklists and forms. This makes it an ideal tool to ensure you’re audit-ready. 

   You can also view documents, like incident reports, in real time—giving you instant insights into compliance issues. 

   Helpfully, Connecteam also lets you add e-signature functionality to these forms. These create official, timestamped records that can be traced to the signer.  

   Reliable task management for better compliance

   You can use Connecteam’s task tracking feature to create, assign, and track tasks, ensuring audit deadlines and industry standards are met. Real-time updates and notifications ensure you don’t overlook any crucial audit tasks. 

   I especially like that this feature has other uses outside of audits. For instance, you can automate routine compliance tasks and send push notifications to employees to follow up on outstanding tasks through the app. 

   Communication tools for effective compliance

   With Connecteam’s team instant messaging, employees can easily send and receive messages and documents in real time from anywhere. Employees can use this feature to report compliance issues or ask compliance-related questions. 

   This feature is great for keeping your employees current on any compliance developments. You can instantly share updates on regulation changes with your entire workforce or relevant teams or individuals. 

   And so much more 

   Connecteam doesn’t end with compliance. With various workforce management features, Connecteam is a top healthcare app. 

   Connecteam also offers a free for life plan – Try Connecteam here!

   Key Features

   • Full HIPAA compliance

   • Knowledge base

   • Employee training tools

   • Customizable forms and checklists

   • Employee messaging

   • Task tracking

   Pros

   •  Centrally and securely store important compliance documents

   •  Support compliance with real-time employee communication

   •  Easily train employees regarding their compliance obligations

   •  Get notified about your medical staff’s upcoming certification expiration dates

   Cons

   •  More integrations on the way

   Pricing

   Free-for-life plan availablePremium plans start at $29/month for 30 users

   14-day free trial, no credit card required

   Start your free trial
2. 

   NavigateHCR — Good for Employee health benefits compliance

   Available on

   • Web

   

   Navigate HCR is designed to help businesses comply with their obligations under the Affordable Care Act and other federal laws relating to employee health and welfare benefits.

   Why I chose NavigateHCR: This was my second top pick because of the detailed compliance tools it provides regarding employee health and wellbeing.  

   Because NavigateHCR specifically addresses the issue of employee benefits, you’d need to use it alongside other software solutions for other compliance needs. 

   Let’s take a closer look at NavigateHCR’s products.

   Compliance communications

   These tools help you comply with your obligations to provide employees with mandatory benefits notices. There are 2 key products available—EmployER Express and EmployEE Express. You can use these to send out employee notices required by various government agencies, such as the Department of Labor (DOL) and the Internal Revenue Service (IRS). 

   NavigateHCR can also help you comply with the required notices under the Employee Retirement Income Security Act (ERISA) and Affordable Care Act (ACA) for new and existing employees. 

   The platform also offers a HIPAA Help Service to assist you with HIPAA compliance, including identifying responsibilities and recommendations for compliance. I find this feature especially helpful for healthcare organizations that struggle with this law’s complexity. 

   Exposure analytics

   NavigateHCR’s exposure analytics assist you in understanding the ACA provisions that apply to your business and detect any potential compliance issues. I really like that NavigateHCR can check that employees are offered health insurance coverage where required. 

   By reviewing an organization’s existing data, NavigateHCR can develop a blueprint for ACA compliance.

   Functional data 

   NavigateHCR offers various trackers to measure data regarding employee health benefits and compliance. These include trackers for:

   • Calculating employees’ hours to determine coverage under the ACA.
   • Fulfilling IRS reporting and filing requirements.
   • Managing leave of absences under the Family and Medical Leave Act (FMLA).
   • Complying with the Consolidated Omnibus Reconciliation Act (COBRA). 

   What users say about NavigateHCR

   Ease of navigation and ability to access documents at point of care is crucial to its success.

   Verified User

   

   Read review here.

   Visit NavigateHCR

   Key Features

   • Compliance communications
   • Exposure analytics
   • Functional data
   • Concierge services

   Pros

   • Comprehensive employee benefits management tool
   • Assistance available in English and Spanish

   Cons

   • Pricing isn’t publicly available
   • Software is limited to managing employee benefits only

   Pricing

   Contact vendor for price Trial: No Free Plan: No

3. 

   SafetyCulture — Good for: Workplace inspections

   Available on

   • Web
   • iOS
   • Android

   

   Formally called iAuditor, SafetyCulture is a general workplace compliance app with a strong focus on workplace inspections. 

   Why I chose SafetyCulture: While not explicitly designed for the healthcare sector, SafetyCulture is useful across various industries for improving safety, quality, and operations.

   The platform offers various features to support compliance, including healthcare compliance auditing software. 

   My concern for healthcare businesses, though, is that while the software’s features can support HIPAA compliance, SafetyCulture doesn’t appear to be fully HIPAA compliant.

   Let’s take a closer look at its features.

   Inspections and asset management

   SafetyCulture provides tools to digitize organizational compliance, including inspections and audits. It offers checklists and access to over 130,000 inspection templates, including a HIPAA compliance checklist for risk assessment and audits. The platform also lets you create custom templates, which I expect most healthcare organizations would find very useful. 

   SafetyCulture’s app can track and manage assets and schedule inspections and maintenance tasks. You might use this feature to monitor and maintain medical machinery and devices. 

   Training

   With SafetyCulture’s training feature, you can build and send courses to employees to complete. You might use this feature for onboarding and compliance training to ensure staff are familiar with the policies and processes relevant to your organization. The platform offers prepared training courses and templates. 

   SafetyCulture also tracks employees’ training and qualifications for compliance purposes.  

   Task tracking, document management, and communications

   With task tracking, you can create, assign, and track compliance-related tasks. You can also add additional information to tasks, like photos, to help employees complete them. I appreciate that you can also time-stamp tasks.

   SafetyCulture also enables you to create documents in various formats, including PDF and Web. It tracks version history and securely stores documents in the cloud. You can add extra information to documents, including photos, videos, and notes. 

   Another feature I appreciated was SafetyCulture’s HeadsUp feature, which lets you share updates, documents, videos, and PDFs with employees. The communication feature also includes read receipts and 1-click reminders, which are useful for compliance-related communication. 

   Finally, SafetyCulture’s app can be used across devices, and employees can access it from anywhere. 

   What users say about SafetyCulture

   Very easy to use. The platform for form building and for completing forms is visually pleasing and intuitive.

   Xanthe J.

   

   Read review here.

   I am locked into using the questions on the report that someone else has generated.

   Brenda B.

   

   Read review here.

   Visit SafetyCulture

   Key Features

   • Automated inspection and audit reminders
   • Analytics dashboards with customizable insights
   • Branded checklists and reports
   • Task tracking

   Pros

   • App can be used on any device
   • 24-hour email and chat support is available (limited on weekends)

   Cons

   • Not HIPAA compliant
   • Per-user pricing for paid plans can add up

   Pricing

   Starts at $19/user/month Trial: Yes Free Plan: Yes

4. 

   Healthicity — Good for Medical chart auditing

   Available on

   • Web

   

   Healthicity is a healthcare compliance auditing software specially designed for the healthcare industry.

   Why I chose Healthicity:  This platform offers a range of relevant compliance and audit features. 

   Its 3 key products are a Compliance Manager, an Audit Manager, and a learning management system (LMS). Let’s dive into these.

   Compliance Manager

   The Compliance Manager includes features like incident management and monitoring, as well as real-time reporting. Its features specifically cater to healthcare professions, supporting HIPAA compliance. The platform can monitor staff and vendors against HIPAA exclusion lists, monitor business associate agreements with external parties, and perform risk assessments to identify potential compliance issues. 

   However, the Compliance Manager doesn’t have an in-app communication feature to support instant contact between employees when reporting issues or asking compliance-related questions. I find this to be a huge drawback.

   Audit Manager and LMS

   Healthicity offers a cloud-based Audit Manager tool for medical chart auditing, including workflow management, audit templates, and reporting features. 

   It also has an LMS to support compliance. You can build your own courses or use pre-designed courses, such as annual healthcare compliance training. 

   What users say about Healthicity

   Easy to use, able to customize the options and pull reports.

   Sameh M.

   

   Read review here.

   We’ve had some bumps in the roll out of the product.

   Sean M.

   

   Read review here.

   Visit Healthicity

   Key Features

   • Customizable platform
   • Audit management
   • Compliance management
   • Mobile app

   Pros

   • Specifically designed for healthcare
   • Offers additional compliance and auditing consultancy services

   Cons

   • Tools are priced separately and can add up
   • Some new users report a steep learning curve

   Pricing

   Starts at $500/month Trial: Yes Free Plan: No

5. 

   HIPAA Secure Now — Good for: Cybersecurity

   Available on

   • Web

   

   HIPAA Secure Now is a HIPAA compliance portal.

   Why I chose HIPAA Secure Now: HIPAA Secure Now is notable for its exclusive and in-depth focus on HIPAA compliance.

   It has 2 main offerings—PHIshMD and a compliance service. Let’s take a closer look. 

   Cybersecurity training

   PHIshMD is a continuous cybersecurity training program for employees that impressed me. It helps employees understand potential online risks and threats, plus how to identify them. PHIshMD also includes features like dark web monitoring, phishing tests, and employee vulnerability assessments. 

   Compliance services

   HIPAA Secure Now has 2 levels of compliance services available—Essential (self-guided) and Premier (expert support). Both include access to HIPAA Secure Now’s expert help desk, annual HIPAA training course, risk assessment, and document templates. With the Premier service, you also receive compliance support from an expert. 

   I think it’s useful that the compliance service includes a document management feature to store essential compliance documents, including policies and procedures, training records, and annual security risk assessments. 

   HIPAA Secure Now can also perform network vulnerability scans to identify threats to your PHI. 

   The platform exclusively focuses on HIPAA compliance and online security. If you need to monitor or address other healthcare compliance issues, another platform might be better. 

   What users say about HIPAA Secure Now

   My staff now feels more confident with patient privacy and I feel relieved that I have policies and procedures in place.

   Manon Savage

    Read review here.

   Visit HIPAA Secure Now

   Key Features

   • Cybersecurity training
   • Document tracking
   • HIPAA risk assessments
   • Employee training records

   Pros

   • Comprehensive HIPAA compliance support
   • Continuous training program

   Cons

   • Customer support via web form only
   • Pricing not publicly available

   Pricing

   Contact vendor for price Trial: No Free Plan: No