Gathering employee feedback helps organizations understand what their workers think and feel, leading to improved communication, engagement, and better decision-making. Employee feedback tools make gathering feedback easy. Here are our top 6 picks for 2024.
Gathering employee feedback helps business owners and managers understand how satisfied and engaged their workers are. When they have the chance to offer honest feedback, employees feel valued and heard. This makes them more likely to do great work and stick around for longer. Plus, feedback helps employers make better, more informed business decisions.
But gathering feedback through traditional means, such as pen-and-paper surveys and polls, can be a total hassle. It can be so time-consuming that some businesses ignore this crucial practice entirely.
Luckily, there are digital employee feedback tools that simplify the process. These tools can range from simple surveys and polls to more complex systems with additional human resources (HR) features.
Below, we look at the 6 best employee feedback software solutions for 2024 so you can decide which is right for your team.
If you don’t have the time to read through our research, jump down to our quick comparison table.
Our Top Picks
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Best all-in-one employee feedback tool
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Good for large teams
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Good for day-to-day employee engagement tracking
Why trust us?
Our team of unbiased software reviewers follows strict editorial guidelines, and our methodology is clear and open to everyone.
See our complete methodology
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Tools considered
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Tools reviewed
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Best tools
chosen
What to Look For in a Employee Feedback Tool
Here are the key features to consider when looking for an employee feedback system.
- Multiple feedback routes. The best tools will offer various channels to gather feedback so employees can provide their responses in the way that works best for them. Offering a mix of surveys, polls, and one-on-one or group chats ensures everyone can take part in feedback.
- Customizable surveys. Create and customize survey questions according to your employees and your business’s needs, goals, and objectives.
- Survey templates. Don’t recreate the wheel with every survey. Look for standard templates to get you started and the option to save and repurpose surveys.
- Anonymous employee feedback. Allowing employees to provide feedback anonymously can make them feel more comfortable speaking up. It also helps you remain objective while reviewing feedback.
- Real-time results. In the past, it was common to wait weeks or even months to receive employee survey responses. Today, you can find tools that deliver results in real time.
- Mobile app. With an easy-to-use mobile app, employees can provide feedback on the go and managers can review it no matter where they are.
- Notifications and auto-reminders. The tool you choose should let you send push notifications and auto-reminders to employees’ devices about providing feedback. You should also be able to see when employees have completed their feedback. This ensures high completion rates and saves you a ton of time.
- Communication features. Tools like an in-app chat or company newsfeed make it easy for employees and managers to exchange feedback on an ongoing basis.
- Other HR features. Some tools, such as Connecteam, have training features, knowledge quizzes, and rewards and employee recognition features you can use after gathering feedback.
The 6 Best Employee Feedback Tools of 2024
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Connecteam — Best all-in-one employee feedback tool
Connecteam has everything you need to ensure your employees’ voices are heard. It offers customizable surveys, polls, a company feed, and a secure in-app chat.
Best of all, with Connecteam’s easy-to-use mobile app, you can gather feedback on the go.
Let’s discuss Connecteam’s top features that can help you quickly and easily collect employee feedback.
Create custom employee surveys in minutes
Connecteam helps you create and publish employee surveys in just minutes. You can build a survey from one of the many helpful templates, or create something completely custom.
Only one response is allowed per employee, so you can be certain that results aren’t skewed. Surveys can include employee names, or you can opt for fully anonymous results.
Gather feedback instantly with live polls, and review results in real time
You can use Connecteam’s live digital polls to collect employee feedback instantly.
Better yet, results from Connecteam surveys and polls are delivered right as they come in. You can see at a glance how many employees have responded and start gathering actionable insights right away. This makes it simple to act on any issues immediately as they arise.
Results can also be exported for further review or action planning.
Mobile access and automatic reminders for improved employee participation
Connecteam offers an intuitive, user-friendly mobile app so your entire team can provide feedback no matter where or when they’re working.
Employees can fill out surveys and complete polls straight from their mobile devices (or through a web app or browser). You can send automatic reminders and push notifications to employees’ mobile devices so they don’t forget to provide feedback.
In-app chat for direct communication and feedback
Empower employees to provide additional feedback by keeping communication channels open. Connecteam makes this easy with its in-app chat.
Chats are secure and can be created for group or individual conversations. You can also share files, videos, images, and audio to ensure communications are as comprehensive as possible. Plus, chat notifications ensure you don’t miss important feedback and other messages from your team.
Company feed makes it easy to connect with employees
Keep all your employees in the loop and exchange even more feedback with a social media-style company newsfeed.
The feed is fully customizable. You can add your company’s logo and brand colors, as well as images, videos, GIFs, and more to posts.
With targeted and automated publishing, your employees receive all of the news they need right in the app. You can schedule posts to ensure your team gets the right information at the right time, and set notifications and auto-reminders so no one misses important updates.
Connecteam also shows you which posts garner the most interest. You can see the total views a post gets, as well as who has and hasn’t read it.
HR management features and so much more
Connecteam also has HR management features that can go hand in hand with its employee feedback tools. For example, Connecteam enables you to create training courses, make customizable quizzes to test employee knowledge, and reward and recognize top performers.
But Connecteam is much more than just an employee feedback tool. It has a GPS-enabled time clock, scheduling tools, task management features, and more. It’s the work management solution that does it all!
Connecteam’s paid plans start at just $29 per month for up to 30 users. Teams of up to 10 can take advantage of Connecteam’s free-forever Small Business Plan. Connecteam also offers a 14-day free trial you can sign up for today.
Key Features
Real-time results and live response tracking
Push notifications and automated reminders improve participation
Anonymous survey option
Pros
Mobile-friendly, intuitive, and easy to use
Comprehensive customer support
Fully customizable
Vey affordable, with a free-forever plan for up to 10 users
Cons
Doesn’t offer video chat yet
Pricing
Free-for-life plan availablePremium plans start at $29/month for 30 users
14-day free trial, no credit card required
Start your free trial -
Officevibe — Good for large teams
Available on
- Web
Officevibe automates pulse surveys, short but regular surveys sent to employees, beginning with an employee’s onboarding. They focus on pre-set multiple-choice questions but also offer some open-ended questions. Feedback can be anonymous, and the platform also allows for anonymous messaging.
Officevibe calculates an employee’s net promoter score and tracks it over time. Net promoter scores measure employment perspective and how favorably the employee rates the company. Employers can track this over the employee lifecycle.
Survey results are collected in real time, but feedback can’t typically be viewed until a minimum number of responses has been gathered. This can make it difficult for small teams to gather feedback, as results may not be displayed until enough people have responded.
Key Features
- Customizable surveys
- Automated pulse surveys
- Employee net promoter score
- Onboarding surveys
Pros
- Allows response to anonymous feedback
- User-friendly interface
Cons
- Results only viewable after a minimum number of responses
- Automated pulse surveys too frequent for some
Pricing
Starts at $3.50/user/month Trial: Yes Free Plan: Yes
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15Five — Good for day-to-day employee engagement tracking
15Five is an employee experience tracker that automates pulse surveys and manager check-ins. The platform focuses on fostering conversations. It includes daily feedback practices that allow all employees to comment directly. Surveys are also available and provide insight into employee engagement levels.
15Five has an option that lets employees raise concerns directly with managers. Then, they’re able to automatically schedule one-on-one meetings.
Additionally, 15Five’s newsfeed allows users to “high five” content that they like.
Key Features
- Automated pulse surveys
- Individual engagement tracking
- 360-degree feedback
- Survey templates
Pros
- Facilitates direct communication
- Tracks individual employee sentiment over time
Cons
- User interface can be challenging
- Limited customization
Pricing
Starts at $4/user/month Trial: Yes — 14-day Free Plan: No
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Culture Amp — Good for companies seeking a standalone employee experience platform
Available on
- Web
Culture Amp is an employee engagement platform, not a comprehensive HR management solution. Its tools include pulse surveys and polls, one-on-one agendas, and engagement heatmaps. Each of these tools is driven by continuous listening, feedback, and development goals.
A unique feature of Culture Amp is its turnover forecast. The software analyzes data from engagement surveys and performance reviews to identify employees at risk of quitting. Managers can use this data to understand why employees might leave the organization.
Key Features
- Turnover forecast
- Customizable surveys
- One-on-one agendas
- Diversity, Equity, and Inclusion (DEI) tracking
Pros
- Focus on employee experience measures
- Smart reporting highlights employee concerns
Cons
- No in-app chat feature
- Doesn’t include broader HR management tools
Pricing
Contact vendor for price Trial: No Free Plan: No
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SurveyMonkey — Good for businesses seeking a broad survey tool
Available on
- Web
- iOS
- Android
SurveyMonkey is a tool employers can use to create custom surveys, which they can deliver to employees or external audiences. There are many pre-built survey templates also available.
SurveyMonkey uses links to connect users to each survey. This means employees don’t have to go through a login to complete surveys. They will, however, have to complete them in a web browser.
SurveyMonkey isn’t a comprehensive HR management tool. So, features such as in-app chat or one-on-one schedulers aren’t available.
Key Features
- Customizable surveys and polls
- Employee net promoter score
- Export survey results
- HR-specific survey templates
Pros
- Useful for customer feedback and employee feedback
- Can schedule deployment of surveys
Cons
- Limited tools compared to other platforms
- No real-time reporting results
Pricing
Starts at $25/user/month Trial: Yes Free Plan: No
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Qualtrics — Good for HR, customer, and business feedback tools
Available on
- Web
- iOS
- Android
- Windows
- Mac
Qualtrics provides tools targeting employee engagement, customer feedback, and product and design research. Each solution comes in a separate product, though bundles are available.
Qualtrics Employee Experience offers pre-packaged expert content and surveys for measuring employee engagement. The software analyzes data in real time. Employers can customize reports to spot areas that employees feel need improvement the most.
Key Features
- Limits results visibility to direct managers based on organizational chart
- Real-time data analysis
- Survey templates
- Automated reminders
Pros
- Action planning tools
- Pre-made surveys
Cons
- User interface has a steep learning curve
- Additional modules needed to unlock all features
Pricing
Contact vendor for price Trial: No Free Plan: No
Compare the Best Employee Feedback Tools
| Topic |
Start for free
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|---|---|---|---|---|---|---|
| Reviews |
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| Pricing |
Starts at just $29/month for the first 30 users
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Starts at $3.50/user/month
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Starts at $4/user/month
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Contact vendor for price
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Starts at $25/user/month
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Contact vendor for price
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| Free Trial |
yes
14-day
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yes
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yes
14-day
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no
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yes
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no
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| Free Plan |
yes
Free Up to 10 users
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yes
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no
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no
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no
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no
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| Use cases |
Best all-in-one employee feedback tool
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Good for large teams
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Good for day-to-day employee engagement tracking
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Good for companies seeking a standalone employee experience platform
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Good for businesses seeking a broad survey tool
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Good for HR, customer, and business feedback tools
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| Available on |
Web
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Web
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Web, iOS, Android
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Web, iOS, Android, Windows, Mac
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What Are Employee Feedback Tools?
Employee feedback platforms are digital tools that make it easy for workers to share their ideas and opinions on work matters. The most common methods for gathering employee feedback are surveys and polls. Some tools also offer direct channels like chat, company newsfeeds, and one-on-one meetings.
Seeking feedback from employees encourages open communication and boosts employee engagement and satisfaction. Employees value businesses that make it a priority to listen to them and address their concerns.
After gathering and analyzing feedback, businesses can identify issues that matter to their employees and take meaningful action.
How Do Employee Feedback Tools Work?
These tools allow employers to create surveys and polls that employees then fill out. They can create surveys from templates or customize them with information relevant to their employees and business. They can also make custom polls, and some apps offer live polls for instant feedback gathering.
Employees can complete surveys or polls using a mobile or web app or browser. The best tools will allow for anonymous responses so employees feel more comfortable sharing their opinions.
When all employees have responded, managers and HR professionals can review the feedback and make data-informed business decisions. Some tools provide results in real time, so employers can see responses right as they come in. Others allow for automatic reminders and push notifications so team members don’t forget to provide feedback.
Certain platforms also have individual and group chat features and social media-style company newsfeeds. These allow for more direct communication and feedback.
The Benefits of Employee Feedback Tools
There are several benefits of using employee feedback apps. These include:
- Improved employee satisfaction and engagement. These tools enable employees to voice their opinions, which can make them feel heard and valued. This can make employees more engaged with their work, leading to greater job satisfaction and higher engagement.
- Increased productivity. When employees are engaged, they’re invested in the work they do and committed to doing it well. Highly engaged employees are more productive, which makes your business more efficient overall.
- Reduced employee turnover. By listening to and addressing employee concerns, businesses can significantly reduce turnover rates. This is because satisfied, engaged employees are less likely to leave a company.
- Reduced costs. Higher employee retention reduces the need to recruit, hire, and train new employees—and the hefty costs associated with it.
- Improved communication. Employee feedback platforms encourage open communication between employees and managers. Employees feel empowered to share their feelings, and managers can know that their team members are being honest about how they feel. This helps create a culture of transparency, builds trust, and improves collaboration.
- Stronger decision-making. By collecting and reviewing feedback from employees, businesses can make more informed decisions about their processes, policies, and strategies.
How Much Do Employee Feedback Tools Cost?
Most employee feedback software solutions are priced per user or as a flat monthly fee. Prices typically range from $5 to $35 per user, per month. Flat fees often start at around $49 per month.
Companies with a small number of users benefit most from the per-user pricing model. Larger businesses may favor flat-rate pricing, but rates tend to increase with the number of users for these plans, too.
Connecteam is an affordable option for businesses of all sizes. It has a Small Business Plan that’s 100% free for life for up to 10 users. Connecteam’s paid plans start at only $29 per month for up to 30 users, plus $0.50 per month for each additional user.
FAQs
What methods can be used to seek feedback from employees?
Common methods for seeking feedback from employees include engagement surveys, pulse surveys, and polls. Employers may also use manager feedback and employee suggestion boxes. Managers often carry out stay interviews, where they meet an employee to discuss what they like about their job and what they think needs improvement. Digital employee feedback tools, such as Connecteam, streamline the entire feedback process.
How do you measure employee feedback?
Metrics for employee feedback include engagement scores and employee net promoter scores, which measure workers’ engagement and loyalty to an organization. On a wider level, input from surveys, one-on-one meetings, and stay interviews can be used for tracking employee sentiment over time.
What are 5 sources of feedback?
Businesses can gather useful feedback from many sources. These include employees, employees’ coworkers, managers, customers, and data such as sales figures or productivity metrics. Employees can provide 3 of these 5 feedback sources. Thus, it’s important to regularly seek their feedback. Digital feedback tools, like the ones Connecteam provides, make it easy to do so.
The Bottom Line On Employee Feedback Tool
Gathering and reviewing employee feedback is essential to making workers feel happy, valued, engaged, and invested in the work they do. Satisfied employees are likely to perform better and stay longer, boosting efficiency and reducing turnover within your organization. Feedback also helps businesses make better decisions and create a culture of trust and transparency.
Digital employee feedback apps make gathering and analyzing feedback a breeze. Employers can use customizable surveys and polls to ask for feedback. Workers can provide feedback from anywhere, and managers can view responses quickly and easily. Some tools offer direct communication features like chats and social media-style newsfeeds to encourage even more open conversation.
Connecteam provides all the feedback tools you need in one easy-to-use platform at a fair price. From customizable surveys and live digital polls to a company newsfeed and secure in-app chat, Connecteam makes the feedback process simple and engaging. It also has features for employee scheduling, event planning, training and onboarding, and a whole lot more.