Case Studies

How Diving Adelaide Replaced Manual Timesheets and Spreadsheets with a Simple, Digital Time Tracking System

Diving Adelaide is a diving company with an online store, offering a range of dive-related services and experiences in South Australia.

Industry

Education

Location

Adelaide, South Australia, Australia

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Diving Adelaide scuba instructor in pool

“Connecteam simplifies time tracking. It’s one less thing for us to worry about.”

Key Results

  • Time tracking off spreadsheets. Manual Excel logs replaced with accurate digital records that generate reports on demand
  • Clock-in adoption solved. Moved from per-device mobile app to a shared tablet kiosk, eliminating missed clock-ins
  • Sick leave tracked, not guessed. Time-off reporting now runs through Connecteam instead of a manually updated spreadsheet

The Challenge: A Seasonal Team, a Paper Trail, and Too Many Workarounds

Managing a team that fluctuates between 12 and 18 people depending on the season creates real administrative pressure. Add outsourced diving contractors to the mix, and keeping accurate time records becomes a daily friction point.

  • Employee hours were tracked manually, with sick leave logged in an Excel spreadsheet and holiday tracking managed through Google Calendar and paper records
  • When Connecteam was first introduced as a mobile app, employees regularly forgot to clock in on their personal devices, creating gaps in time data
  • There was no single system to consolidate time tracking, leave management, and internal reporting

“We had Excel sheets, paper requests, and people forgetting to clock in. We just needed something easier.”

How Diving Adelaide Uses Connecteam to Manage a Flexible, Seasonal Workforce

The team moved to a centralized kiosk setup to solve the adoption problem and bring time tracking into one reliable place. A shared tablet in the kitchen became the clock-in point for all staff.

  • A tablet kiosk replaced individual mobile clock-in, giving staff one consistent, shared device to start and end their shifts
  • Sick leave tracking moved from Excel into Connecteam’s reporting tools, making it faster to generate accurate records
  • The admin dashboard gave management clear visibility into hours worked, reducing the manual effort required at the end of each pay period

“We switched to the kiosk because employees kept forgetting to clock in on their phones. The kitchen tablet just works.”

Results That Affect Diving Adelaide’s Bottom Line

Reliable Clock-In That the Team Actually Uses

  • The kiosk removes the dependency on personal devices, eliminating missed clock-ins and the manual corrections they created
  • Staff now have one shared point of entry that fits naturally into the start of every shift
  • Time data is captured accurately and is ready for reporting without manual reconciliation

Faster, More Accurate Leave and Hours Reporting

  • Sick leave is no longer tracked in a spreadsheet. Reports are now generated directly from Connecteam
  • Management spends less time chasing records and correcting data at the end of each pay period
  • The platform’s admin dashboard gives a clear, consolidated view of hours across the full team

“Before, we had Excel for sick leave and Google Calendar for holidays. Now we can just pull a report.”

Before vs. After Connecteam

Aspect Before Connecteam After Connecteam
Time Tracking Manual logs and individual mobile clock-in with frequent gaps Shared tablet kiosk in the kitchen. Accurate clock-ins every shift
Sick Leave Tracked manually in an Excel spreadsheet Logged and reportable directly in Connecteam
Holiday Tracking Paper system and Google Calendar Connecteam time-off features available for full migration
Reporting Manual data consolidation at each pay period On-demand reports generated from the platform
Admin Load Multiple tools, multiple places to check One platform handling time tracking and leave management

Why Connecteam Was the Right Move

Diving Adelaide needed time tracking that worked without depending on employees to remember to open an app on their personal phones. The kiosk model solved the adoption problem immediately. Combined with digital leave reporting that replaced their Excel workaround, Connecteam removed the two biggest sources of manual admin work from their weekly routine.