Communications Hub

Connect your team in one app

Instantly reach every employee, make information a tap away, and drive engagement wherever they work

A man looking on his phone and an illustration showing Connecteam’s communications interface

See how communications become easy with Connecteam

hands holding a mobile phone with Connecteam's communications interface illustration

Updates

Share engaging updates in a flash

  • Provide employees with a familiar, social media-like communication network
  • Share updates with everyone or specific teams via feed, auto-translated into each employee’s preferred language, or via SMS
  • See who read your important post and ensure your message gets across
  • Boost engagement with GIFs, videos, and more and allow staff to react and comment
An illustration showing Connecteam’s updates interface

Chat

Your instant messenger for work

  • Chat 1:1, in groups, or company-wide with built-in AI translation for multilingual teams
  • Enhance collaboration and solve issues on the go
  • Integrate external resources and links directly into chat groups via API
  • Stay in control and keep internal communication clean, professional, and secure
Store manager communicating with staff using Connecteam.

Directory

Have work contacts at your fingertips

  • Create a digital phonebook with all internal and external work contacts
  • Let employees contact coworkers, clients, or suppliers directly from the app
  • Easily find all the right people by name, department, role, or any other custom field
  • Safekeep contacts within the company and control who sees what information
An illustration showing Connecteam’s directory interface

Optimizing internal communication

0%

Employee reach
in seconds

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Greater employee
engagement

0%

Shorter time
to competence

Knowledge base

All your company know-how in one place

  • Centralize all company knowledge – from policies to handbooks
  • Give staff mobile access to information they need to perform at their best
  • Keep everyone aligned with a single, up-to-date source of truth
  • Let employees get instant answers with an AI assistant connected to your resources, right in chat
Connecteam AI helping employees find equipment manuals and procedures.

Surveys

Let your team feel heard

  • Build surveys and live polls for your team to complete, even while on the go
  • Gather feedback on any topic to gain valuable insights and make informed decisions
  • Capture thoughts and sentiments straight from the field, ensuring everyone feels heard
An illustration showing Connecteam’s Surveys interface

Events

Make every company event a hit

  • Create, announce, and promote any company event – from in-person drills to virtual team-building activities
  • Invite individuals, departments, or your entire workforce to upcoming events
  • Collect attendee information so you can make the proper arrangements
  • Let staff view event details, RSVP, and share excitement right from their mobile phones
An illustration showing Connecteam’s Events interface

Help Desk

Manage any staff query with Help Desk

  • Solve every issue or request fast with an internal ticketing system that gets your team the support they need
  • The ticket is assigned to the first available rep from the relevant Help Desk
  • Once handled, the rep closes the ticket, aiming to keep open tickets at zero
  • Managers can monitor all open tickets to ensure fast and quality service