How ProFence Replaced Paper Schedules With Job-Ready Digital Shifts
ProFence sends crews to agricultural fencing projects across five states. Connecteam gives 50+ field employees one place to find their assignments, customer details, contracts, fence drawings, and estimator contacts before they arrive on site.
“The main thing that has completely reshaped our business is the job scheduling process.”
Key Results
- Paper scheduling replaced across the field operation – daily assignments are built, published, and updated in Connecteam instead of being printed or sent through email chains
- 50+ field employees receive complete job briefs on their phones – each shift includes the location, customer, contract, fence drawing, and estimator contact
- One communication system connects every department – crews, estimators, logistics staff, and leadership use dedicated channels inside the same app
- Leadership can see the full schedule from anywhere – daily and weekly crew assignments are available from a laptop or phone
The Challenge: Paper Schedules Could Not Keep Up With Crews Moving Between Job Sites
ProFence installs agricultural fencing for farms across five states in the northeastern United States. Its three-person crews move between projects with different customers, fence types, drawings, materials, and site requirements.
Before Connecteam, the team coordinated that work through printed schedules, emailed documents, and a separate messaging app. Every schedule change created more paperwork, while field employees did not always have the project information they needed once they reached the site.
- Scheduling depended on printed documents and email: assignments had to be distributed manually, then redistributed whenever plans changed
- The previous app only handled basic messaging: it could not manage schedules or attach full job details, and the service eventually shut down
- Supervisors lacked reliable field access to project information: contracts, drawings, and estimator details were not consistently available from the job site
- Leadership had no consolidated view of crew deployment: owners could not quickly see where every team was scheduled across the day or week
How ProFence Turned Every Shift Into a Complete Digital Job Brief
ProFence moved scheduling, job information, team communication, surveys, and time-off requests into Connecteam. Each shift now gives the assigned crew the information required to understand the project before work begins.
- Every shift includes the essential project details: the job location, customer name, contract PDF, fence drawing, and estimator are attached directly to the assignment
- The entire crew can review the brief: information is available from each employee’s phone throughout the day instead of being limited to a supervisor’s paper copy
- Department channels keep conversations focused: estimators, installation crews, and logistics staff can coordinate without relying on scattered emails or personal texts
- Company-wide announcements reach the whole team: leadership can distribute important updates through the app employees already use for their schedules
The Results: Better-Prepared Crews and a Clearer View of the Entire Operation
Crews Arrive With the Information They Need
- Employees can review the job before reaching the site: the assignment shows where they are going, who the customer is, and what work has been agreed
- Fence drawings and contracts stay accessible: crews can reference project documents from their phones instead of carrying printed packets
- Questions reach the right person faster: the estimator is identified in the shift when crews need clarification about fence placement, products, or gate details
Schedule Changes No Longer Require Reprinting and Redistribution
- Assignments are published directly to employees: crews receive the current schedule through the app rather than waiting for a new paper copy or email
- Updates stay connected to the shift: job information remains in one place when schedules or project details change
- Leadership can scan the full week: Brian can review crew deployment by day or week without opening separate files or records
One App Handles More of the Employee Experience
- Employees do not need separate tools for scheduling and communication: the same app handles job assignments, department conversations, and company announcements
- Time-off requests stay connected to scheduling: employees submit requests in Connecteam, where managers can track them alongside upcoming work
- Surveys gather feedback without another download: ProFence can ask crews for input through a platform they already use throughout the workday
Before vs. After Connecteam
| Aspect | Before Connecteam | After Connecteam |
|---|---|---|
| Crew Scheduling | Assignments distributed through printed documents and email, with no easy way to update everyone. | Digital shifts are built, published, and updated directly in the app. |
| Field Briefings | Supervisors received paper job sheets and crews had limited access to project details. | Every assigned crew member can access the customer, contract, drawing, location, and estimator from a phone. |
| Schedule Changes | Updated plans required new emails, paperwork, and manual redistribution. | Current assignments and job details stay available in one digital shift. |
| Team Communication | A basic messaging app, personal texts, and emails handled separate conversations. | Department channels and company-wide announcements are managed in Connecteam. |
| Leadership Visibility | No single view of where every crew was assigned across the day or week. | The full schedule is visible by day or week from a laptop or phone. |
| Time Off | Requests were handled outside the scheduling system. | Employees submit time-off requests in the same platform used to manage shifts. |
Why Connecteam Worked for ProFence
ProFence needed more than a replacement messaging app. The company needed a scheduling system that could carry the full job brief from the office to every employee assigned to the project.
Connecteam gives crews direct access to their schedules, contracts, drawings, customer details, and estimator contacts. Leadership gets a consolidated view of the field operation, while departments can coordinate through channels built around the way the business works.
Keeping scheduling, communication, surveys, and time-off requests in one app also reduces the number of tools employees need to adopt. The result is a simpler process for the field team and a clearer operating picture for leadership.