How First Class Marble & Granite Unified Time Tracking for 50 Employees and Gained Control of Overtime
Field installers, shop employees, office staff, and remote workers all follow different time-tracking rules. Connecteam gave First Class Marble & Granite one platform to manage those workflows, monitor overtime in real time, and simplify timesheet review.
“We’re happy with Connecteam. We think it’s a great platform. The customer service team is phenomenal. They were so nice and so patient every single time.”
Key Results
- Real-time overtime visibility across about 50 employees – management can see where overtime is accumulating instead of piecing it together after the fact
- Three employee groups managed in one platform – field crews, shop and office staff, and remote employees can follow clock-in and break rules that match how they actually work
- Less manual work preparing timesheets for payroll – time data is easier to review and export without the previous copy-and-paste process
- A time-tracking system the company can build on – First Class Marble & Granite chose Connecteam with plans to expand into additional employee management workflows over time
The Challenge: One Time Clock Couldn’t Handle Three Different Ways of Working
First Class Marble & Granite has about 50 employees across five divisions, including field installation crews, shop and production employees, office staff, remote salespeople, and laser template technicians. Those teams do not work the same way, which made a one-size-fits-all time clock difficult to manage.
The previous system was hard to review and could not cleanly accommodate different break and clock-in rules. The company ended up relying on separate time clocks and manual payroll steps just to track the same workforce.
- Different employee groups needed different rules: installers required automatic breaks, while shop and office employees needed manual breaks
- Remote employees could not rely on a kiosk: salespeople and laser template technicians needed a practical way to record time from home or away from the facility
- Payroll preparation involved unnecessary manual work: timesheet data had to be copied, pasted, and prepared for payroll, with printing alone taking close to 30 minutes each pay period
“I needed something that was easier to use and more user friendly. At first, I noticed the time clock feature, but then I realized the platform offered a lot more than that.”
How First Class Marble & Granite Built Time Tracking Around Each Team
First Class Marble & Granite moved its workforce into Connecteam with different clock-in methods and break rules for each employee group. Instead of forcing every employee into the same workflow, the company can match time tracking to where and how each team works.
- Field installation crews use a kiosk with automatic breaks: their time-tracking setup reflects the rules that apply to their workday
- Shop, production, and office employees also use kiosk clock-in: their setup allows them to record breaks manually
- Remote employees clock in from their phones: salespeople and laser template technicians can record their hours without needing access to an on-site kiosk
“One of the metrics that we track is overtime. That’s pretty easy through Connecteam.”
The Results: Clearer Overtime, Simpler Timesheets, and Time Tracking That Fits the Workforce
Management Can See Overtime Before It Becomes a Payroll Surprise
- Overtime is visible across the workforce: managers can review overtime hours without manually piecing together records from separate systems
- Labor patterns are easier to spot: a clearer view of employee hours helps management see where overtime is building across the business
- Time records stay in one place: managers can review employee hours without moving between disconnected tracking processes
Employees Can Clock In the Way Their Jobs Require
- On-site employees have a shared clock-in process: kiosks give field, shop, production, and office teams a consistent place to record their time
- Break rules can reflect the employee group: automatic and manual break workflows can be applied where needed
- Remote employees are not forced into an on-site workflow: mobile clock-in gives them a practical way to record hours wherever they work
Payroll Preparation Starts With Cleaner Time Data
- Timesheets are easier to review: employee hours can be checked within one platform before payroll is prepared
- The previous copy-and-paste process is reduced: time data can be reviewed and exported without rebuilding records manually
- Payroll no longer depends on printing every record: the company can work from digital timesheet data instead of a process that previously took close to 30 minutes just to print
Before vs. After Connecteam
| Aspect | Before Connecteam | After Connecteam |
|---|---|---|
| Time Tracking | A clunky system that was difficult to review across different employee types. | One platform gives management a clearer view of time across the workforce. |
| Clock-In Rules | Different employee policies required separate time clock setups and workarounds. | Kiosk and mobile clock-in workflows can match the needs of each employee group. |
| Break Tracking | No clean way to manage automatic and manual break requirements across different teams. | Field crews can use automatic breaks while shop and office teams record breaks manually. |
| Remote Employees | Remote workers had no practical access to an on-site kiosk. | Salespeople and laser template technicians can clock in directly from their phones. |
| Overtime Visibility | No clear reporting on overtime across the full workforce. | Management can review overtime hours across approximately 50 employees in Connecteam. |
| Payroll Preparation | Manual copy-and-paste work, with printing alone taking close to 30 minutes per pay period. | Time data is easier to review and export digitally from one platform. |
Why Connecteam Worked for First Class Marble & Granite
First Class Marble & Granite did not have a simple workforce. Employees work in the field, in the fabrication shop, in the office, and remotely, with different rules governing how they record time and breaks.
Connecteam gave the company the flexibility to manage those differences without losing company-wide visibility. James can monitor overtime across the workforce, employees can clock in through the method that fits their role, and payroll gets cleaner digital time records.
The company also chose Connecteam with the future in mind. James plans to expand beyond time tracking into additional tools such as employee onboarding and a knowledge base as the business is ready for them.
“I needed something that we could build on in the future. I told the owner one day we will utilize all of the parts of Connecteam that we’re already paying for.”