Case Studies

How Magnet-Me Replaced Manual Scheduling and Scattered Coordination with Connecteam

Magnet-Me is a Melbourne-based event photography business specializing in instant photo magnets for weddings, corporate events, graduations, and parties. The team includes photographers deployed across events, a remote graphic designer in the Philippines, and sales staff. Every booking is unique, every shift is location-based, and no two days look the same.

Industry

Events

Location

Melbourne, Australia

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“It’s a game changer, definitely. It saves you a lot of time and makes things easier for you as well as for your staff.”

Key Results

  • Scheduling without the guesswork – Connecteam gives instant visibility into photographer availability and event assignments.
  • Real-time field visibility – Location-verified check-ins mean no more calls from clients asking where the photographer is.
  • Structured onboarding – New photographers complete video-based training before their first shift, arriving better prepared for hands-on training.

The Challenge: Coordinating a Distributed Team with No Fixed Hours

Every event at Magnet-Me requires a different photographer, a different location, and a different set of assets. Managing availability across a team of nine with no fixed office hours created real friction.

  • Google Calendar was the primary scheduling tool, but it could not show who was booked, who was available, or who had overlapping commitments across events.
  • There was no reliable way to confirm that photographers had received event details, design files, or last-minute changes before leaving for a job.
  • Onboarding was done entirely one-on-one, with the owner demonstrating every step in person, leaving no scalable process for new hires.


“Before, it was Google Calendar, which was very confusing. You don’t know who is booked, who is available, who can take a job, who is already booked for another event.”

How Magnet-Me Uses Connecteam to Manage a Field Photography Team

Haim adopted Connecteam to bring scheduling, communication, and training into a single place that every team member could access from their phone. The result is a team that operates with less friction and more accountability.

  • Photographers update their availability periodically in the app, and Haim can see at a glance who is free and qualified for each event before making a booking.
  • Each job includes all the event details, design files uploaded by the graphic designer in the Philippines, and a check-in form photographers complete on-site.
  • A structured video course in Connecteam handles new hire onboarding, so the first one-on-one session focuses on knowledge checks, not basic explanations.


“The graphic designer uploads the designs into Connecteam once finalized. Then they are ready for the photographers to download the files and have them ready when they go to the event.”

Results That Affect Magnet-Me’s Bottom Line

Scheduling and Field Accountability That Works

  • Haim can filter available photographers by event suitability and confirm bookings directly in the app, replacing the back-and-forth that Google Calendar required.
  • Location-based check-ins show exactly when a photographer arrived on site. If someone has not checked in 15 to 20 minutes before an event starts, Haim gets an automatic notification.
  • When clients call saying the photographer has not arrived, Haim can confirm presence without interrupting the team member mid-setup.

Training and Communication Without the Repetition

  • New photographers complete a structured video course in Connecteam before their first shift, covering the full workflow.
  • Updates and announcements reach the entire team in one place, with visibility into who has read each message.
  • The owner spends less time on manual training and reactive communication, and more time on running the business.


“To manage staff in business is the hardest thing, and Connecteam helps here a lot.”

Before vs. After Connecteam

Aspect Before Connecteam After Connecteam
Scheduling Google Calendar. No visibility into bookings or overlaps Digital scheduling with availability filters and role matching
Field Check-Ins No confirmation that photographers arrived on site Location-verified check-ins with automatic alerts for no-shows
Asset Distribution No centralized system for sharing design files before events Graphic designer uploads files directly. Photographers download in the app
Communication No single channel. Updates were inconsistent and hard to confirm Announcements with read receipts across the full team
Onboarding One-on-one demonstrations for every new hire Video course in Connecteam completed before the first shift

Why Connecteam Was the Right Move

Magnet-Me runs on real-time coordination. A photographer who misses a check-in, downloads the wrong design file, or misses a policy update creates a problem in front of a client. Connecteam gave Haim one place to manage availability, distribute event assets, confirm arrivals, and onboard new team members without repeating himself.