Whether it’s at work, at home, or work-from-home, using live chat for instant communication became the main way people interact day-to-day, and it makes perfect sense. Why? Because chat is immediate, quick to transfer and receive information, mobile-friendly (unlike emails), supports all media types, is easy to operate, and usually requires no training to start […]
The workforce, as we all know it, is changing. Especially the mobile workforce. The men and women who don’t sit behind a desk Monday to Friday, 9 to 5. They’re driving trucks to deliver goods and packages. They’re emergency responders and healthcare workers. They’re teachers, restaurant owners, construction workers, manufacturing personnel, and more. And in […]
In the last decade, many organizations worldwide have turned to WhatsApp as their primary internal communication tool. It’s easy to use, most people already have the app downloaded on their phone, it’s a free solution, and overall, it’s just convenient. These reasons alone made it attractive to business owners to use the solution as their […]
With over two-thirds of employees working remotely, large teams, and disconnected departments, keeping everyone synced is a daunting task these days, especially during all this uncertainty that the COVID-19 pandemic brought us. But there’s more to consider: apparently, the mind-boggling 80% of the world’s workforce today (at least) are so-called “deskless” or “mobile” employees, working […]
Whether you’re a small or large business, you must have really good internal communication to succeed, even if your employees are all in the same building or are scattered across the globe – effective communication has a massive and direct impact on your company’s success. We know this sounds a bit hectic, but here’s the […]
We’ve reached a point where internal communication is far more important than we think. Why is that? Proper communication leads to a company’s success, increases employee engagement and customer satisfaction, reduces turnover, and the company image is positive. However, far too many companies are riddled with internal communication problems and the statistics are shocking: A […]
Whether you’re a small business owner or the head of a large company, just hearing the words “company culture” seems like an intangible and unreachable task. However, that isn’t necessarily the case. What is company culture? “Company culture is the personality of a company. It defines the environment in which employees work. Company culture includes […]
Let’s talk about employee turnover because it’s something all companies need to pay attention to. Turnover is when an employee leaves a company or has to be replaced. Some employee turnover is unavoidable, but if too many employees leave in a given period of time, it can completely ruin a company. Let’s not forget that […]
Paying attention to the latest small business trends puts you ahead of your competition and with 30 million small businesses in the United States, the competition is fierce. By knowing the latest business news and trends, it’s easier to grow company sales, offer better customer service, and operate more effectively. Here’s what was predicted just […]
As a company, you are always looking for ways to lower conflict, boost productivity, increase employee engagement and morale, eliminate misunderstandings, and save time. But how can you accomplish all of this? It sounds incredibly challenging, but it’s not as difficult as it seems. The answer, you ask? Really good communication in the workplace. Statistics […]
Productivity, working relationships, and morale will struggle to work efficiently if you have communication problems in the workplace. And if the communication problems aren’t addressed, profit loss, higher turnover, mistakes, and a negative public image are commonplace. Recognize and address communication problems in the workplace before the situation gets out of control. Avoid misunderstandings or […]