‘Tis the season! Whether you need more drivers, cashiers or servers during the holidays or summer months, you need your seasonal workers to be engaged. Engaged workers, who are genuinely and emotionally invested in their employers and their job role, are far more productive, provide superior customer service, have less accidents and will want to […]
Employee satisfaction surveys are essential for gathering information about your company and engaging your employees, for giving them a platform to raise issues and to make their voice heard by management. It’s also a great way for management and business owners to understand what aspects of their company needs more focus or what can be […]
Are you measuring internal communications in the workplace to best determine how effective it is? To understand if it’s making a difference, a dent, in your business? Unfortunately, studies show that 60% of companies don’t even have a long-term internal communications strategy, and the businesses that do have one, 12% aren’t measuring internal communications metrics […]
Over the last decade, we have witnessed a revolution in the world of internal communications. In the blink of an eye, mobile phones became common and popular for virtually everyone. And not just in our personal lives. Business operations have changed dramatically, from day-to-day tasks to internal communication to customer satisfaction, and more – it […]
Whether it’s at work, at home, or work-from-home, using live chat for instant communication became the main way people interact day-to-day, and it makes perfect sense. Why? Because chat is immediate, quick to transfer and receive information, mobile-friendly (unlike emails), supports all media types, is easy to operate, and usually requires no training to start […]
The workforce, as we all know it, is changing. Especially the mobile workforce. The men and women who don’t sit behind a desk Monday to Friday, 9 to 5. They’re driving trucks to deliver goods and packages. They’re emergency responders and healthcare workers. They’re teachers, restaurant owners, construction workers, manufacturing personnel, and more. And in […]
In the last decade, many organizations worldwide have turned to WhatsApp as their primary internal communication tool. It’s easy to use, most people already have the app downloaded on their phone, it’s a free solution, and overall, it’s just convenient. These reasons alone made it attractive to business owners to use the solution as their […]
With over two-thirds of employees working remotely, large teams, and disconnected departments, keeping everyone synced is a daunting task these days, especially during all this uncertainty that the COVID-19 pandemic brought us. But there’s more to consider: apparently, the mind-boggling 80% of the world’s workforce today (at least) are so-called “deskless” or “mobile” employees, working […]
Whether you’re a small or large business, you must have really good internal communication to succeed, even if your employees are all in the same building or are scattered across the globe – effective communication has a massive and direct impact on your company’s success. We know this sounds a bit hectic, but here’s the […]
We’ve reached a point where internal communication is far more important than we think. Why is that? Proper communication leads to a company’s success, increases employee engagement and customer satisfaction, reduces turnover, and the company image is positive. However, far too many companies are riddled with internal communication problems and the statistics are shocking: A […]
Whether you’re a small business owner or the head of a large company, just hearing the words “company culture” seems like an intangible and unreachable task. However, that isn’t necessarily the case. What is company culture? “Company culture is the personality of a company. It defines the environment in which employees work. Company culture includes […]