Category: Call Center Management

7 Best Call Center Scheduling Software Solutions in 2020

There is no doubt that building a loyal customer base at your business cannot be done without a foundation of engaged, sincere, and motivated customer service representatives.  Just consider the following: 12 – that’s the number required for positive experiences to compensate just for one negative experience. $2.3K – that’s the annual amount a disengaged […]

Get the best from your team Connecteam offers multiple communication and engagement tools to manage employees remotely Learn more
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